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Care Haven Center

  • Nursing Home

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: CNov 18: CDec 18: CJan 19: B-Feb 19: B-May 19: CJun 19: CJul 19: DAug 19: DSep 19: DJan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: B-Sep 20: COct 20: CJan 21: CFeb 21: CMar 21: CApr 21: BMay 21: BJun 21: BJul 21: BAug 21: BSep 21: BOct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: CMay 22: DJun 22: D
See Rating Overview
Care Haven Center's website

2720 Charles Town Road,
Martinsburg WV 25401

(304) 263-0933

90.58% estimated occupancy 1

Care Haven Center is a small nursing home located in Martinsburg, West Virginia. This facility was given an overall grade of D, which is a relatively poor grade. If you are not happy with this facility's poor overall grade, you may find your options to be limited in Martinsburg. The city has just one other nursing home. The only positive thing we can really say about this facility is that it didn't receive any F's in any of the categories we assessed. More information about its category grades is available below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Bariatric Care
  • Colostomy Care
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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January
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February
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April
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May
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June
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July
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August
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September
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October
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November
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December
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Short-term Care Quality

Grade: B-minus

While we were not high on this facility overall, we awarded it a B- for our short-term care rating. This grade is more respectable than the place's overall grade. Our short-term care grade is typically used to judge a facility's rehabilitation services. In order to offer quality rehabilitation services, facilities generally must have higher levels of skilled nursing services. These types of services include registered nurses, physical therapists, occupational therapists and other highly trained professionals. Unfortunately, we found that this facility provided fewer physical therapist and registered nurse hours per resident than most other nursing homes. The final metric we considered in this category is the percentage of residents who were able to leave the nursing home and return to the community. We discovered that just 5.5 percent of this facility's residents were able to return home, which is actually below average.

Facility Inspections

Grade: B-minus

We actually gave this nursing home a very solid grade in the area of inspections as well. In fact, we gave it a B- in this category. This is better than many nursing homes in this category. These inspection grades weigh several factors, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these factors by obtaining copies of nursing homes' inspection reports. Fortunately, although this place had some minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are ones found in categories G, H, I, J, K and L. This means that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A few minor deficiencies are not necessarily the end of the world.

Nurse Quality

Grade: C

We awarded this facility a respectable grade in the area of nursing as well, with a grade of C. Our nursing grade looks at the nursing home's level of nurse staffing. We consider both the levels of training of the nurses as well as the number of hours spent with residents. This nursing home averages just 0.3 hours of nursing care per resident per day. This is a very low figure. Finally, despite not having the highest total nursing hours, this facility performed admirably in the metric of preventing major falls. This is typically a reliable indicator that a place has sufficient quality controls in place.

Long-term Care Quality

Grade: D

The last category we looked at was long-term care, which is a weak link for this facility. We gave this facility a D in our long-term care category. When nursing homes receive this type of score in this category it is a bad sign for patient care and it may mean that the nursing home is not as well-staffed with nurses and aids. In addition to considering the quantity of care provided by nurses and other staff, we looked at the percentage of residents vaccinated against pneumonia. We found that this nursing home administered the vaccine to just 88.01843 percent of its residents, which is quite a bit lower than we expected. To our surprise, this place was actually decent at keeping its residents out of the hospital. It had only 0.01 hospitalizations per one thousand long-term resident days. This is its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Care Haven Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Care Haven Center, 8.86% of Patients had Pressure Ulcers

This tells you the percent of patients that have had a pressure ulcer. Pressure ulcers, which are also called bed sores, are often the result of patients staying in one position for too long. Better nursing care minimizes the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: C

In Care Haven Center, 4.41% of Patients had Serious Falls

This tells you the percentage of residents who have had a major fall. Falls leading to severe injury are considered to be a measure of nursing care at a nursing home. Falls which result in injury are routinely caused by lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: F

In Care Haven Center, 3.85% of Patients had UTIs

This tells you the percent of long-term patients that suffered from urinary tract infections. UTI's may be an indication of poor nursing care. Nevertheless, this metric can be misleading for some nursing homes due to different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Care Haven Center, 16.31% of Patients use Anti-Psychotic Medication

This indicates the percent of patients who were given antipsychotic drugs. While antipsychotic drugs may be vital to many residents, it is important to confirm these drugs are being used appropriately. In some cases, high levels of antipsychotic drug use may mean a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Care Haven Center, 23.57% of Patients use Anti-Anxiety Medication

This is the percentage of patients who were given antianxiety medications. Antianxiety medications are administered to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: A-minus

In Care Haven Center, 4.5% of Patients

This metric measures the percent of long-term care residents who are demonstrating signs of depression. Many believe that this is a reasonable measure of quality of care.

Appropriate Vaccine Usage

Grade: F

In Care Haven Center, 92.52% of Patients

This tells you the percent of patients who received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: D

In Care Haven Center, 16.82% Percentage of Patients

This indicates the percent of patients that needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's could indicate erosion of a resident's well-being.

Ability to Keep Residents Mobile

Grade: A-plus

In Care Haven Center, 25.29% Percentage of Residents

This is the percentage of patients who were able to retain mobility over time. Preserving mobility is often a good sign for residents' health.

Hospitalizations

Grade: A

In Care Haven Center, 1.32 Hospitalizations per 1,000 resident days

This is a measure of the number of hospitalizations per thousand days of patient care. Avoiding the hospital is critical to maintaining the physical health of nursing home residents.

Short-term Care: Rehospitalizations

Grade: F

In Care Haven Center, 25.29 Percentage of Residents Rehospitalized

This is the number of times residents are rehospitalized per thousand days of short-term patient care. There is usually a correlation between having fewer hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: B-minus

In Care Haven Center, 11.91 Percentage of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Care Haven Center, 71.34% Percentage of Resident

This indicates the percentage of short-term care patients that saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with activities of daily living typically correlates with better rehabilitation.

Nearby Hospitals

  • Berkeley Medical CenterAcute Care Hospitals 5.39 miles away2500 Hospital Drive Martinsburg West Virginia 25401Voluntary non-profit - Private(304) 264-1000
  • Jefferson Medical CenterCritical Access Hospitals 8.84 miles away300 South Preston Street Ranson West Virginia 25438Voluntary non-profit - Private(304) 728-1600
  • Meritus Medical CenterAcute Care Hospitals 19.26 miles away11116 Medical Campus Road Hagerstown Maryland 21742Voluntary non-profit - Private(240) 313-9500

Nearby Dialysis

  • Fmc Eastern Panhandle4.22 miles away931 Foxcroft Avenue Martinsburg West Virginia 25401Dialysis Stations: 16 (304) 264-0333
  • Bma - Martinsburg5.04 miles away103 Marcley Dr Martinsburg West Virginia 25401CMS Rating: 3 stars Dialysis Stations: 25 (304) 263-0964
  • Fmc - Charles Town5.21 miles away179 East Burr Blvd Unit A Kearneysville West Virginia 25430Dialysis Stations: 17 (304) 728-8775
  • Rutherford Crossing Dialysis18.04 miles away141 Market Street Winchester Virginia 22603Dialysis Stations: 13 (540) 665-5169
  • Washington County Dialysis18.99 miles away246 Eastern Blvd. Ste. 104 Hagerstown Maryland 21740Dialysis Stations: 2 (301) 797-7839
  • Fmc - Robinwood19.19 miles away11110 Medical Campus Rd Ste 149 Hagerstown Maryland 21742Dialysis Stations: 13 (240) 313-9620
  • Eastern Boulevard Dialysis19.77 miles away246 Eastern Blvd N Ste 105 Hagerstown Maryland 21740Dialysis Stations: 22 (301) 745-4251