Brookhaven Manor: Nursing Home OverviewSkip to content

Brookhaven Manor

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: DOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: FNov 23: D
See Rating Overview
Brookhaven Manor's website

2035 Stonebrook Place,
Kingsport TN 37660

(423) 246-8934

30.83% estimated occupancy 1

Note: Brookhaven Manor has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Brookhaven Manor is located in Kingsport, Tennessee, a city with 87,124 people. This nursing home received a concerning overall grade of D in our grading scheme. Based on our analysis, this facility may not be the best fit for most prospective residents. We would not blame you if you're ready to stop reading and find another nursing home. However, if you want to learn more about this facility's category grades, nursing grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Diabetes Management
  • Physical Therapy
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: B-minus

While this nursing home's overall grade wasn't a highlight, it received a somewhat respectable score in nursing. We awarded it a grade of B- for that category. When computing our nursing scores, we assess both the number of hours nurses spend with residents and the training levels of those nurses. This facility provides only 0 hours of nursing care per patient on a daily basis. This is a somewhat discouraging figure which is well below the national average. Finally, our nursing ratings also factor in quality-based assessments, such as avoiding major falls. Despite not having the highest total nursing hours, this facility performed admirably in the metric of preventing major falls. This is usually an indicator that a facility has quality controls in place. Some falls can be avoided if a facility provides enough nurses to assist its patients.

Short-term Care Quality

Grade: B-minus

This facility's next best area is short-term care. In that category, we gave this nursing home a grade of B-. In the category of short-term care, we strive to assess indicators of a facility's rehabilitation. We analyze the facility's skilled nursing services, such as the ones performed by registered nurses and physical and occupational therapists. In this place's case, we were surprised to learn that it actually provides less registered nurse and physical therapist hours per patient than the average facility. The last statistic we considered in this category is the percentage of patients that who were able to eventually return home from the facility. We found that just 4.6 percent of this nursing home's patients returned home.

Long-term Care Quality

Grade: C

The third category we assessed was long-term care. In that category, we awarded this nursing home a solid grade of C. In the area of long-term care, we weigh the quantity of care offered by a nursing home, as opposed to more medically-intensive services. In addition to looking at the volume of care provided by aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. Fortunately, this facility administered the vaccine to 99.0991 percent of its patients, which is a very respectable figure. Finally, this facility was also able to limit hospitalizations. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.

Facility Inspections

Grade: F

Moving on our last category of inspections, this facility received a grade that's as bad as it gets. With facilities that received this poor of an inspection score, we would scrutinize any severe deficiencies on its inspection report. This particular nursing home had a category J through K deficiency, which are among the worst deficiencies. These categories mean that the government inspectors found a deficiency which places patient safety or health in imminent danger. On top of having severe deficiencies, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Brookhaven Manor Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Brookhaven Manor, 11.84% of Patients had Pressure Ulcers

This is the percent of patients who sustained a pressure ulcer. Pressure ulcers, also called bed sores, are often caused by patients not being moved frequently enough. Better nursing protocols limits the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: C

In Brookhaven Manor, 4.95% of Patients had Serious Falls

This datapoint gauges the percentage of long-term patients who had falls leading to major injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indication of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: D

In Brookhaven Manor, 5.61% of Patients had UTIs

This metric tells you the percent of long-term care patients which experienced a urinary tract infection. While a higher rate infections may reflect poorly on a nursing home's cleanliness, it can be difficult to compare different nursing homes due to facilities having inconsistent reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Brookhaven Manor, 17.74% of Patients use Anti-Psychotic Medication

This figure measures the percentage of long-term patients taking antipsychotic medications. While antipsychotic drugs play an important role in caring for many residents, it is important to confirm these medications are being used appropriately. In limited cases, excessive reliance on these medications may indicate that a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In Brookhaven Manor, 39.42% of Patients use Anti-Anxiety Medication

This indicates the percent of patients who were prescribed antianxiety medications. Antianxiety drugs are administered to patients suffering from depression or anxiety.

Managing Depression Among Residents

Grade: D

In Brookhaven Manor, 16.27% of Patients

Measures the percentage of long-term care residents exhibiting signs of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Brookhaven Manor, 98.7% of Patients

This tells you the percent of patients who received the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: D

In Brookhaven Manor, 24.62% of Patients

This is the percentage of residents who needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-plus

In Brookhaven Manor, 30.75% of Residents

This tells you the percentage of residents who maintained mobility over time. Retaining mobility can be a great sign for residents' well-being.


Grade: D

In Brookhaven Manor, 0.04 Hospitalizations per 1,000 resident days

This is a measure of the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: F

In Brookhaven Manor, 30.75% of Residents Rehospitalized

This datapoint is a measure of the number of times residents are rehospitalized per 1,000 days of short-term patient care. Avoiding rehospitalizations during rehabilitation is key to restoring the physical abilities of patients.

Short-term Care: ER Visits

Grade: C

In Brookhaven Manor, 15.32% of Patients

This metric tracks the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Brookhaven Manor, 71.29% of Resident

Measures the percentage of short-term residents who saw functional improvements, such as enhanced ability to perform activities of daily living. Some argue that this is a reliable measure of rehabilitation services.

Scores for Kingsport, TN

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A-minus

Looking for more options? Kingsport, Tennessee has 4 other nursing homes

Nearby Hospitals

  • Holston Valley Medical CenterAcute Care Hospitals 0.61 miles away130 West Ravine Road Kingsport Tennessee 37662Voluntary non-profit - Private(423) 224-4000
  • Indian Path Community HospitalAcute Care Hospitals 1.44 miles away2000 Brookside Dr Kingsport Tennessee 37660Voluntary non-profit - Private(423) 431-1941
  • Franklin Woods Community HospitalAcute Care Hospitals 16.85 miles away300 Med Tech Parkway Johnson City Tennessee 37604Voluntary non-profit - Private(423) 302-1120
  • Johnson City Medical CenterAcute Care Hospitals 19.03 miles away400 N State of Franklin Rd Johnson City Tennessee 37604Voluntary non-profit - Private(423) 431-6111

Nearby Dialysis

  • Fmc Kingsport1.43 miles away2002 Brookside Drive Suite 101 Kingsport Tennessee 37660CMS Rating: 2 stars Dialysis Stations: 23 (423) 245-6464
  • Fmc West Kingsport4.37 miles away3600 Netherland Inn Road Kingsport Tennessee 37660CMS Rating: 3 stars Dialysis Stations: 18 (423) 230-0461
  • Fmc Johnson City17.01 miles away100 Technology Lane Johnson City Tennessee 37604Dialysis Stations: 17 (423) 929-7181
  • Tn Smokie Mountain Dialysis17.02 miles away2320 Knob Creek Road Suite 408 Johnson City Tennessee 37604Dialysis Stations: 2 (423) 232-1969
  • Fmc Bristol18.72 miles away2530 W. State St Bristol Tennessee 37620Dialysis Stations: 16 (423) 764-4044
  • Davita Tennessee Valley Dial Cntr18.78 miles away107 Woodlawn Dr Suite 100 Johnson City Tennessee 37604CMS Rating: 3 stars Dialysis Stations: 16 (423) 926-2976