Windsor Place

In addition to performing well in its overall score, this facility earned even higher grades in the area of long-term care. It received one of our best grades in that area with an A-. Long-term care ratings in this range generally require both 24/7 care from nurses and aids, as well as quality routine medical care. Once we assessed the quantity of care provided by nurses and other staff, we next considered the nursing home's vaccination record. This facility vaccinated 98.92473 percent of its patients against pneumonia, which is significantly higher than most nursing homes. This place was also able to keep its residents out of the hospital. Indeed, it had only 1.15 hospitalizations per 1,000 long-term resident days, which is a significantly lower hospitalization rate than most nursing homes.

We also want to emphasize this facility's nearly flawless health inspections in recent years. We awarded them an B+ in this area. These inspection scores weigh several factors, including deficiencies and federal fines. You can find more information about each of these factors by obtaining copies of nursing homes' inspection reports. This facility was assessed 3 deficiencies on its inspection report, but none of the deficiencies were considered to be major deficiencies. This indicates that the government inspectors did not consider any of the deficiencies to be an immediate risk to resident health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Turning to another strength for this nursing home, we gave them one of our more positive scores in our short-term care category as well, with a grade of B. In the category of short-term care, we seek to assess measures of a facility's rehabilitation services. We analyze a facility's skilled nursing services, including those performed by registered nurses and physical and occupational therapists. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. Lastly, we considered the number of residents who were able to return to the community from this facility. We found that it outperformed the majority of facilities with 49.7 percent of its patients returning home. This is a higher rate than most facilities.

The last category we rated is nursing. We gave it a B- in this category. This is not a bad grade in this area. Our nursing rating focuses on the nursing home's nurse staffing levels. We factor in both the levels of training of the nurses as well as the number of hours spent with patients. This nursing home provides an impressive 3.9 hours of nursing care per patient per day. Finally, our nursing grades also factor in some quality-focused statistics. Specifically, we look at the percent of residents who sustained pressure ulcers and major falls. We look at these data points as predictive indicators of the quality of nursing care, since better care tends to reduce these problems.