Windsor Manor

To go along with its strong overall grade, we awarded this nursing home a grade of A for our inspections rating. Arguably the most important factor we look at in calculating our inspection ratings is deficiencies. Deficiencies are found on a facility's recent inspection reports. Places with better grades in this category most likely avoided the more severe deficiencies involving things like patient abuse. This facility was assessed 6 deficiencies on its inspection report, but fortunately none were considered to be major deficiencies. This means that the inspectors did not deem any of the deficiencies to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Adding to its first-rate profile, this facility also was awarded a superb short-term care score, with a score of A. In forming these short-term care ratings, we analyze the facility's skilled nursing services, including those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. The goal is to create a tool for sizing up the rehabilitation services of different nursing homes. Fortunately, it looks like this facility has registered nurses on staff. Not all nursing homes employs these types of nurses. On the other hand, based on the information this nursing home provided, it does not look like the facility employs physical therapists. The final metric we looked at in this category is the percentage of patients who were able to leave the nursing home and return home. We discovered that 0 percent of this nursing home's patients were able to return home.

We also would like to emphasize the fact that this nursing home was awarded a top-shelf score of A in our long-term care area. When nursing homes receive this type of grade in long-term care it is a good sign for resident care and suggests that the facility is well-staffed with nurses aids. On top of looking at the volume of care provided by nurses and other staff, we looked at the number of residents vaccinated for pneumonia. This facility gave the vaccine to 100 percent of its residents, which is far higher than most nursing homes. Clearly, this place is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Switching gears to the next area, this facility received an extremely favorable nursing grade. In fact, we gave it a grade of A- in that category, giving this facility straight A's. Our nursing score analyzes the nursing home's level of nurse staffing. We factor in both the levels of licensure of the nurses and the quantity of hours spent with residents. This particular nursing home provided 0.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This facility performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can many times be prevented if more nurses aids and better safety protocols are in place.