Windsor Estates

Even though we gave this nursing home a terrible overall score, we awarded it a B- for our nursing category. Nursing grades are based in large part on nurse staffing levels. This nursing home provides 0.4 hours of nursing care per patient each day. This is a lower figure than we are used to seeing. Despite having low quantities of nursing care, this place actually excelled in some of the quality-based metrics we looked at. It performed well in the area of avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care. In some cases, the quality of nursing care is just as important as the quantity of hours of care provided.

This facility's second most favorable category is short-term care, but even there it received a grade of just D in that category. This ended up being a relatively poor score. In calculating our short-term care grades, we analyze the nursing home's levels of highly skilled nursing, which includes registered nurses, physical therapists respiratory therapists and other highly skilled individuals. This score is considered to be a solid measure of the facility's rehabilitation. Not surprisingly, we discovered that this place provides substantially less physical therapist and registered nurse hours per resident than the average nursing home. The final metric we considered in this area is the percentage of residents who were able to leave the nursing home and return to the community. We discovered that just 4.1 percent of this facility's residents were able to return home, which is well below average. The combination of these poor metrics was damning for this facility's short-term care grade.

Tragically, we gave this facility an F for its long-term care grade. Nursing homes that receive this type of score in long-term care may not provide the kind of consistent around the clock care that some other nursing homes provide. On top of considering the volume of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This nursing home administered the vaccine to 88.66995 percent of its residents. This is multiple points less than average. Surprisingly, this nursing home was actually decent at keeping its residents out of the hospital. It had just 0.02 hospitalizations per one thousand long-term resident days. This is its best score in this category.

Turning to our final category of inspections, this facility received a grade that's as bad as it gets. We weight this category more heavily than our other categories. We would advise paying special attention to any deficiencies on a facility's inspection reports when it receives this bad of an inspection rating. We recommend you pay close attention to the level of severity of the deficiencies. This particular facility had 8 deficiencies by government inspectors. The only favorable thing we found is that none of these deficiencies were in the categories that indicate that they caused a risk to resident health or safety. Lastly, we need to point out that this nursing home received significant government fines in recent years totaling over $100,000. This often indicates that a facility's bad track record has been an issue for several years.