Windemere at Westover Hills

Windemere at Westover Hills is a nursing home in San Antonio, Texas which has a total of 1,585,405 people. Featuring an overall rating of D, this is a subpar facility. Unfortunately, this grade is not too far off the city grade for San Antonio, which is a C. Nevertheless, you still ought to be able to do better We wouldn't blame you if you're ready to stop reading and find another nursing home. However, if you want to learn more about this facility's category grades, short-term care grades are discussed in the next paragraph.

This facility earned a very good grade for short-term care. We gave it a B+ for that category, which is one of our better scores. Our short-term care scores are thought to be most critical for residents in need of rehabilitation services. Rehabilitation generally mandates more highly-skilled nursing services. This includes not just nursing, but also physical and speech therapy, as well as other forms of therapy. One of this nursing home's strengths is physical therapy hours. We found that it offers at least 50% more hours with physical therapists to its residents than most other facilities. The final item we looked at in this area is the number of patients who were able to leave the nursing home and return to the community. We found that it performed as well as just about any nursing home in Texas in this area with 65.1 percent of its residents returning home. At most facilities, fewer than half of their short-stay residents are able to return home.

We were also pleasantly surprised to award this facility a relatively favorable inspection score as well. We gave it a B- in this category, which easily topped its overall score. Inspection ratings weigh several factors found on a facility's inspection report. One of the most important criteria we weigh heavily is the number and severity of deficiencies. While this nursing home had a few deficiencies on its report, none were serious based on CMS' scale. A couple minor deficiencies aren't necessarily the end of the world.

We gave this facility a grade of just D for our long-term care grade. This is not an impressive grade. In a long-term care setting, the nursing home's primary goal is to maintain patients' quality of life and keep them safe. In addition to looking at the quantity of care provided by aids and other staff, we analyzed the number of residents vaccinated against pneumonia. Fortunately, this facility provided the vaccine to 99.462364 percent of its residents, which is a very solid total. Finally, we looked at the facility's number of hospitalizations. Here we found that this place fared radically worse with 5.24 hospitalizations per one thousand long-term resident days. Unfortunately, this statistic is more than double the national average.

The final area we scored was nursing. Sadly, it received a lowly F in this category, which is a poor grade. In computing our nursing ratings, we analyze both staffing levels and the training levels of the nurses. This particular nursing home provided 3.6 hours of nursing care per resident per day, which is below average. To pair with its subpar totals in the area of nursing hours per patient, this facility also did not perform as well in the quality-based measures we looked at in computing our nursing scores. We looked at the percent of residents sustaining major falls and pressure ulcers. This place had more pressure ulcers and falls than the average nursing home.