Windemere at Westover Hills

On top of receiving a strong overall grade, this nursing home fared well in long-term care. We gave it an A for that category, which is one of our highest scores. Facilities that excel in long-term care tend to be well-staffed and provide extensive hands on care to residents. In addition to looking at the amount of care provided by nurses aids and other staff, we looked at the number of residents vaccinated against pneumonia. This nursing home vaccinated 99.51219 percent of its patients. Vaccines are vital to keeping patients healthy. Finally, this facility was able to limit hospitalizations. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.

In addition, this facility also excelled in the area of inspections, where it received a grade of A. Few nursing homes performed better in this area. Inspection grades weigh several factors, including deficiencies and federal fines. You can find more information about each of these issues by obtaining copies of nursing homes' inspection reports. While this facility had some deficiencies on its inspection report, none were major deficiencies based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Turning to our third category, this facility also earned a grade of B for its short-term care rating. This is an above average grade in this category. In computing our short-term care ratings, we size up the facility's levels of skilled nursing services, which includes registered nurses, physical therapists respiratory therapists and other highly trained professionals. This grade is typically a useful assessment of the nursing home's ability to rehabilitate patients. We were not able to find information on registered nurse or physical therapy staffing for this nursing home. The final metric we looked at in this category is the percentage of patients who eventually returned home from the facility. We found that 6 percent of this nursing home's patients returned home as opposed to remaining at the facility on a permanent basis.

The last area we assessed was nursing, where this nursing home was awarded a C. This is this facility's least impressive area. This is still a middle of the pack score. There are quite a few factors within this area. Most of these factors are tied to the quantity and quality of nurse staffing. This place provides only 0.3 hours of nursing care per patient on a daily basis. This is a somewhat concerning figure as it is well below average. Lastly, we also looked at some nursing quality measures. Although this place got dinged a bit for nursing hours per resident, it excelled in some of these quality-based metrics. With less than five percent of its patients suffering from pressure ulcers, it fared very well in this area. This can be an indicator of quality nursing care. Pressure ulcers can typically be avoided by providing better nursing care, such as having a system of turning residents more frequently.