Wilora Lake Healthcare Center
6001 Wilora Lake Road, Charlotte NC 28212 · (704) 563-2922 · 93.57% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Wilora Lake Healthcare Center is located in Charlotte, North Carolina. This city is among the most populated metropolitan areas in the nation with has a total of 790,689 people. Featuring an overall grade of C, this is likely a decent facility. Based on the data we reviewed, there are certainly much worse nursing homes out there. One of the major highlights of this nursing home's report card is its remarkable inspection reports, which you can find in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 70 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
This facility earned a solid overall grade as described above, but we really wanted to emphasize its excellent inspection reports in recent years. We awarded them an impressive grade of A in this category. Perhaps the most critical factor we look at in computing our inspection grades is deficiencies. These deficiencies can be found on a facility's recent inspection reports. Facilities with better grades in this area typically avoided the more severe deficiencies involving patient abuse or death. While this place had a few deficiencies on its government inspection report, none were severe based on CMS' scale. A few minor deficiencies should not lead you to cross a nursing home off your list.
Short-term Care Quality
This nursing home's next best area ended up being its short-term care grade, where it received a B-. Short-term care grades are commonly used to assess a facility's rehabilitation services. In order to provide highly graded rehabilitation services, nursing homes generally must provide higher levels of highly skilled nursing services. Skilled nursing includes registered nurses, physical therapists, respiratory therapists and other highly trained professionals. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. The final datapoint we assessed in this area is the percentage of patients who were able to leave the facility and return to the community. It was above average in this metric with 50.4 percent of its residents returning home.
Nurse Quality
The next highest grade we gave this nursing home in any area came in the category of nursing, where we gave it a grade of C. Our nursing grade is largely associated with the facility's nurse staffing. This place provides only 3.3 hours of nursing care per resident per day. This is a somewhat uninspiring figure as it is well below average. Finally, our nursing grades also consider some quality-focused metrics. We especially like to look at the percent of residents who experienced pressure ulcers and major falls. These metrics are indicators of the quality of nursing care, since better care tends to reduce these issues.
Long-term Care Quality
This nursing home's least impressive area was long-term care, which is the last category we assessed. Sadly, it received an F for this category. Despite some solid scores in other areas, this score is still disappointing so we would like to to make a note of it. If you are seeking anything other than rehabilitation, you should take a close look at each nursing home's long-term care scores. In addition to looking at the quantity of care provided by nurses aids and other staff, we also looked at the percentage of residents vaccinated for pneumonia. Fortunately, this facility provided the vaccine to 99.51691 percent of its residents, which is a very respectable percentage. Lastly, we looked at the facility's number of hospitalizations. With 1.73 hospitalizations per 1,000 long-term resident days, this place didn't fare quite as well.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Wilora Lake Healthcare Center Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of patients that sustained a pressure ulcer. Pressure ulcers are skin damage due to remaining in one position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percent of residents who sustained a fall which resulted in serious injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of residents who have had a urinary tract infection. UTI's are considered by many experts to be an indicator of nursing care . UTI's are routinely linked to poor nursing care. However, this metric may also be skewed for some facilities due to inconsistent reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This datapoint tells you the percentage of long-term residents receiving antipsychotic medications. While antipsychotic medications play an important role in caring for many residents, it is important to ensure these medications are being used appropriately. In limited cases, excessive reliance on these medications may indicate a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric is an indication of the percentage of long-term care patients receiving antianxiety medications.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percent of long-term residents who are showing symptoms of depression. Many believe that this is a reasonable measure of quality of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric is a measure of the percent of long-term care patients that were given the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home patients, making these types of vaccines indispensable.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This indicates the percentage of residents that needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living could be a sign of deterioration of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is the percent of patients that remained mobile levels over time. Preserving mobility is often a great sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per thousand days of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per thousand days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. There is usually a correlation between having fewer emergency room visits and the overall quality of care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percentage of short-term care patients that experienced functional improvements, such as with activities of daily living.
Percentage of Resident
Higher is Better