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Willows Center

  • Nursing Home

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: B
Oct 18: DNov 18: DDec 18: DJan 19: CFeb 19: CMay 19: CJun 19: CJul 19: CAug 19: CSep 19: DJan 20: B-Mar 20: B-Apr 20: CMay 20: B-Jun 20: B-Jul 20: BAug 20: BSep 20: BOct 20: B-Jan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: BNov 21: BJan 22: BFeb 22: BMar 22: BApr 22: B-May 22: B-Jun 22: B-Aug 22: B-Sep 22: B
See Rating Overview
Willows Center's website

723 Summers Street,
Parkersburg WV 26101

(304) 428-5573

95.25% estimated occupancy 1

Willows Center is a senior living facility located in Parkersburg, West Virginia, a city with a population of 46,768 people. This facility received an overall grade of B, which is a quality grade. This will likely be on your short list in Parkersburg as we rated it as one of the three best nursing homes in the city. The best part of this facility's impressive report card is its inspection grade. We discuss inspections in the next section

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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September
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October
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November
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December
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January
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February
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March
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Facility Inspections

Grade: A-plus

In addition to performing well in its overall grade, this nursing home performed at an even higher level in the area of inspections. In fact, it received a nearly flawless inspection report this year. As a result, it received one of our highest grades in that category with a score of A+. Our inspection scores are tied to many datapoints found on the a nursing home's recent inspection reports. Nursing homes that score well in this category typically have few deficiencies on those reports. Most importantly, these facilities should not have any severe deficiencies which are associated with endangerment of patients. While this place had some deficiencies on its report, none of them were severe based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

This nursing home truly excelled in the area of long-term care, where we gave it a score of A-. Not many nursing homes performed better in this category. When facilities receive this type of score in long-term care it is a good sign for patient care and suggests that the facility is well-staffed with nurses aids. In addition to considering the amount of care provided by nurses aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This nursing home gave the vaccine to 97.192986 percent of its residents, which is far higher than the average nursing home. Finally, this place was able to limit hospitalizations. It had only 0.02 hospitalizations per 1,000 long-term resident days, which is an impressively low number.

Nurse Quality

Grade: C

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of C. This wasn't quite on par with some of its other category grades mentioned above. We scrutinized the skill-level of nurses working for the facility, in addition to the quantity of hours those nurses spent with residents, in determining our score in this category. This nursing home provides 0.3 hours of nursing care per resident on a daily basis. This is a lower figure than we were hoping for. Finally, our nursing scores also consider quality-based metrics, such as preventing major falls. Despite not having the highest total nursing hours per resident, this place actually performed admirably in the metric of preventing major falls. This is generally a reliable indicator that a nursing home has quality controls in place. Some falls can be avoided if a nursing home supplies enough nurses to assist its residents.

Short-term Care Quality

Grade: D

This facility's weakest category was short-term care, which is the final category we analyzed. For this area, we awarded this nursing home a grade of D. Our short-term care grade is often employed to measure a nursing home's rehabilitation services. To provide good rehabilitation services, facilities generally need to provide higher levels of highly skilled nursing. Skilled nursing includes registered nurses, physical therapists, speech therapists and other licensed professionals. It appears that this place was below average in terms of its quantity of registered nurse and physical therapy hours offered to its patients based on the metrics we looked at. The final measure we assessed in this area is the number of patients who were able to leave the facility and return to the community. We discovered that just 5 percent of this facility's residents were able to return home, which is well below average. The combination of these poor metrics doomed this nursing home's short-term care grade.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Willows Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Willows Center, 9.09% of Patients had Pressure Ulcers

This is is a measure of the percentage of long-term patients which are suffering from new or worsened pressure ulcers. We find that pressure ulcers are a great barometer of quality of care.

Minimizes Serious Falls

Grade: B-minus

In Willows Center, 4.6% of Patients had Serious Falls

This statistic indicates the percentage of long-term stay residents who have experienced falls leading to major injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries could be an indication of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: B-minus

In Willows Center, 3.73% of Patients had UTIs

This is the percentage of residents who have had a urinary tract infection. Urinary tract infections are routinely associated with lower quality nursing care. Closer supervision limits the number likelihood of residents sustaining infections. Keep in mind that this metric is sometimes skewed by the fact that nursing homes have varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Willows Center, 16.43% of Patients use Anti-Psychotic Medication

This is the percent of patients prescribed antipsychotic drugs. These medications may be used for treating several conditions, such as Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Willows Center, 23.7% of Patients use Anti-Anxiety Medication

This tells you the percentage of residents who were prescribed antianxiety medications. Antianxiety medications are given to residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: D

In Willows Center, 4.48% of Patients

This metric is a measure of the percent of long-term patients demonstrating signs of depression. Some experts believe this is a reliable measure of resident quality of life.

Appropriate Vaccine Usage

Grade: B

In Willows Center, 92.53% of Patients

This is a measure of the percentage of long-term patients that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: C

In Willows Center, 16.2% Percentage of Patients

This is a measure of the percent of long-term care patients who needed additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and continence. Some argue that this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A

In Willows Center, 23.25% Percentage of Residents

This metric is a measure of the percent of long-term residents who were able to retain mobility. Some believe that mobility is critical to residents' mental and physical health.

Hospitalizations

Grade: B

In Willows Center, 1.47 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of patient care. There is generally a correlation between avoiding hospitalizations and the overall quality of care.

Short-term Care: Rehospitalizations

Grade: D

In Willows Center, 23.25 Percentage of Residents Rehospitalized

This metric is a measure of the number of rehospitalizations per thousand days of short-term resident care.

Short-term Care: ER Visits

Grade: B-minus

In Willows Center, 13.15 Percentage of Patients

This datapoint measures the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Willows Center, 70.85% Percentage of Resident

This indicates the percentage of short-term stay patients that saw functional improvements, such as with activities of daily living. High levels of independence with activities of daily living typically correlates with successful rehabilitation services.

Scores for Parkersburg, WV

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of A

Looking for more options? Parkersburg, West Virginia has 4 other nursing homes

Nearby Hospitals

  • Camden Clark Medical CenterAcute Care Hospitals 1.34 miles away800 Garfield Ave Parkersburg West Virginia 26101Voluntary non-profit - Private(304) 424-2111
  • Marietta Memorial HospitalAcute Care Hospitals 13.69 miles away401 Matthew Street Marietta Ohio 45750Voluntary non-profit - Other(740) 374-1400
  • Selby General HospitalCritical Access Hospitals 14.62 miles away1106 Colegate Drive Marietta Ohio 45750Voluntary non-profit - Private(740) 568-2000

Nearby Dialysis

  • Fresenius Kidney Care Belpre1.76 miles away510 Main Street Belpre Belpre Ohio 45714Dialysis Stations: 14 (740) 401-0747
  • Wood County Dialysis1.86 miles away214 Gihon Village Parkersburg West Virginia 26101Dialysis Stations: 13 (304) 422-3687
  • Davita - Belpre Dialysis3.49 miles away2906 Washington Blvd. Belpre Ohio 45714Dialysis Stations: 12 (740) 401-0607
  • Davita Grand Central Dialysis6.74 miles away800 Grand Central Suite 8 Vienna West Virginia 26105CMS Rating: 4 stars Dialysis Stations: 18 (304) 917-4124
  • Fmc - Dialysis Specialists of Marietta13.39 miles away14-16 Acme Street Marietta Ohio 45750Dialysis Stations: 16 (740) 376-0045
  • Davita - Marietta Dialysis13.43 miles away1019 Pike Street Marietta Ohio 45750Dialysis Stations: 12 (740) 376-2622