Willows at Whester Care & Rehabilitation Center
32 Memorial Drive, Winchester TN 37398 · (931) 967-0200 · 61% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Willows at Whester Care & Rehabilitation Center is a senior living facility located in Winchester, Tennessee, a city with 14,347 people. With an overall score of B-, this appears to be a decent facility. Based on our assessment, this nursing home ought to meet the needs of many people. The best part of this nursing home's report card is its remarkable inspection rating. Inspection reports are discussed in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 80 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While this nursing home's overall grade was decent, it really excelled in the category of inspections. In fact, we awarded it a grade of A+ for that category, which is one of our highest scores. Inspection scores are tied to items located in the a nursing home's recent inspection reports. Places that score well in this category have few deficiencies on their reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with endangerment of patients. While this place had some deficiencies on its report, none of them were major deficiencies based on CMS' scale. The fact that none of the deficiencies were severe made us feel better about this inspection report.
Long-term Care Quality
This facility also was given a strong long-term care grade. In fact, we awarded them a B in this area, which happens to be one of our more favorable scores. Nursing homes that do well in this category tend to be well-staffed and provide extensive hands on care to residents. After assessing the impressive nursing hours provided by this nursing home, we next considered the facility's vaccination data. This facility vaccinated 100 percent of its residents for pneumonia, which is much higher than the average nursing home. The last statistic we assessed was the nursing home's hospitalization rate. We found that this place had 2.4 hospitalizations per 1,000 long-term resident days.
Short-term Care Quality
This facility's third most favorable area is its short-term care grade, where it was given a C. Our short-term care grade is often employed to gauge a nursing home's rehabilitation services To offer good rehabilitation services, nursing homes generally need to provide better levels of highly skilled nursing. These types of services include registered nurses, physical therapists, occupational therapists and other highly skilled individuals. One of this nursing home's strengths is physical therapy hours. We found that it offers more hours with physical therapists to its residents than most facilities. Finally, we considered the percentage of patients who were able to return to the community from this nursing home. We found that 41.3 percent of this facility's patients returned home. At most facilities, closer to half of their patients are able to return home so this is below average.
Nurse Quality
Moving on to our next category, we gave this facility a D in nursing. This is the nursing home's worst category rating. Sadly, this grade pulled down the facility's overall profile to some degree. Nursing scores are primarily associated with a nursing home's level of nurse staffing. Quantity of nursing care does not appear to be the problem here. Based on the data, it looks like this place provides an above average 4.3 hours per resident per day. This is more nursing care than most facilities offer. Despite performing well in terms of nursing hours, this nursing home did not fare as well in the quality-based measures we looked at in computing our nursing ratings. We looked at the percentage of patients sustaining pressure ulcers and major falls. This place was above the national average in both metrics. This is not a good sign when you consider that many falls and bed sores are believed to be preventable with better nursing care. Unfortunately, these statistics dragged down this nursing home's nursing rating quite a bit.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Willows at Whester Care & Rehabilitation Center Quality Metrics
Minimizes Pressure Ulcers
This is the percent of residents who have had a pressure ulcer. Pressure ulcers, which are also called bed sores, are routinely the result of residents staying in one position for too long. Better nursing care minimizes the percentage of residents in a nursing home who sustain pressure ulcers.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of residents who have had a major fall. Falls resulting in severe injury are often the result of poor nursing care. Better nursing protocols minimizes the percentage of residents in a nursing home who sustain major falls.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This statistic measures the percent of long-term stay residents who have suffered from a UTI. UTI's could be a sign of poor nursing care. Nevertheless, this statistic can be misleading for certain nursing homes due to inconsistent reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of residents who were given antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to ensure these medications are being used only where medically required. In limited cases, excessive reliance on these medications may mean a facility is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This measures the percentage of long-term care patients that were given antianxiety drugs. These medications are used to treat patients experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percentage of long-term care residents demonstrating symptoms of depression. Many in the industry believe this is a reliable measure of quality of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric measures the percent of long-term stay residents who received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for seniors, making these types of vaccines indispensable.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percent of patients that required additional assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's may indicate deterioration of a resident's medical condition.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This indicates the percentage of residents that were able to retain mobility over time. Retaining mobility is often a good sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of hospitalizations per thousand days of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
Measures the percent of short-term patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry argue this is a reliable measure of rehabilitation performance.
Percentage of Resident
Higher is Better