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Willowdale Health Services

  • Nursing Home

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: A
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: AFeb 19: AMay 19: AJun 19: AJul 19: B+Aug 19: B+Sep 19: B+Jan 20: A-Mar 20: B+Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-Sep 20: A-Oct 20: B+Jan 21: A-Feb 21: A-Mar 21: A-Apr 21: A-May 21: A-Jun 21: A-Jul 21: A-Aug 21: A-Sep 21: A-Oct 21: ANov 21: AJan 22: AFeb 22: AMar 22: AApr 22: AMay 22: AJun 22: A
See Rating Overview
Willowdale Health Services's website

1610 Hoover St,
New Holstein WI 53061

(920) 898-5706

48.16% estimated occupancy 1

Willowdale Health Services is a facility located in New Holstein, Wisconsin. This city has a total of 5,196 people. We awarded this nursing home an A overall grade, ranking it in the top ten percentile of all nursing homes in the United States. Based on our ratings, you can not go wrong with this place. This also is a very consistent nursing home with consistent grades in all of the major categories. Additional information about its category grades can be found below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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March
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April
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May
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June
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July
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August
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September
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October
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November
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December
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Nurse Quality

Grade: A

One of the reasons this place received a great overall grade is that it earned an impressive nursing rating. In this area, we awarded this nursing home an A. In calculating our nursing ratings, we factor in both staffing levels and the skill levels of those nurses. This facility provided 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This facility performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can generally be avoided if more nurses aids and better safety protocols are in place.

Facility Inspections

Grade: A

In addition, this nursing home also earned a nearly flawless inspection report. As a result, it received one of our best grades in that category with an A. Our inspection grades weigh a host of factors included in a nursing home's inspection report. One key criteria we rely on is the quantity and severity of deficiencies. Places with higher grades in this area usually have very few of these severe deficiencies. Although this nursing home had a few deficiencies on its report, none were major deficiencies based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A

We also want to draw your attention to the fact that this facility received a dominant score of A in our long-term care category. Nursing homes that receive this kind of score in this category tend to provide consistent around the clock care to make sure residents are well cared for. One of the statistics we considered after nursing hours is vaccines. This nursing home provided the pneumonia vaccination to 100 percent of its residents. This is a great way to minimize unnecessary hospitalizations for the senior population. Finally, this facility was able to limit hospitalizations. It had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low number.

Short-term Care Quality

Grade: A-minus

In our last area, this facility also was given an excellent short-term care score, with an A-. This rounded out an elusive straight A report card. In the area of short-term care, we attempt to evaluate indicators of a facility's rehabilitation. We analyze the facility's skilled nursing services, including those performed by registered nurses and physical and occupational therapists. Fortunately, it appear that this facility employs registered nurses. Not every nursing home employs these types of nurses. However, according to the information they provided, they do not appear to employ physical therapists. The last metric we looked at in this category is the percentage of patients who were able to leave the nursing home and return to the community. We found that 5.5 percent of this nursing home's patients were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Willowdale Health Services Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Willowdale Health Services, 6.86% of Patients had Pressure Ulcers

This statistic is is a measure of the percentage of long-term residents which developed pressure ulcers. We have found that pressure ulcers are a great measure of nursing care quality.

Minimizes Serious Falls

Grade: A+

In Willowdale Health Services, 3.37% of Patients had Serious Falls

This is the percent of patients that have had a major fall. Falls resulting in major injury are considered by many in the nursing home industry to be a measure of nursing care at a nursing home. Major falls leading to injury are often caused by poor nursing care.

Minimizes Urinary Tract Infections

Grade: C

In Willowdale Health Services, 3.17% of Patients had UTIs

This tells you the percent of patients who have had a urinary tract infection. These infections are sometimes linked to poor hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Willowdale Health Services, 13.77% of Patients use Anti-Psychotic Medication

This metric gauges the percentage of long-term residents which were administered antipsychotic drugs. High levels of antipsychotic drug use may suggest a facility is using these drugs to subdue residents in situations where such medications aren't medically indicated. Nevertheless, some facilities need to rely on these medications due to having more residents with Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Willowdale Health Services, 15.58% of Patients use Anti-Anxiety Medication

This indicates the percent of patients who were given antianxiety medications. These medications are commonly given to patients suffering from anxiety or depression.

Managing Depression Among Residents

Grade: C

In Willowdale Health Services, 6.45% of Patients

This datapoint is a measure of the percent of long-term stay patients who are demonstrating signs of depression.

Appropriate Vaccine Usage

Grade: A

In Willowdale Health Services, 92.81% of Patients

This is a measure of the percentage of long-term care residents who have received the flu and pneumonia vaccines. Respiratory viruses can be deadly for nursing home patients, making these types of vaccines important for resident well-being.

Residents Maintain Autonomy

Grade: A-plus

In Willowdale Health Services, 13.28% Percentage of Patients

This datapoint measures the percentage of long-term residents that required increased assistance with activities of daily living over time. ADL's include activities such as taking medications and eating.

Ability to Keep Residents Mobile

Grade: D

In Willowdale Health Services, 21.75% Percentage of Residents

This datapoint measures the percentage of long-term patients who remained mobile levels. Many in the industry argue that the ability to move around is important for residents' physical and mental health.

Short-term Care: Rehospitalizations

Grade: A

In Willowdale Health Services, 21.75 Percentage of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per 1,000 days of short-term patient care. There is typically a correlation between reduced hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: B-plus

In Willowdale Health Services, 13.28 Percentage of Patients

This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. There is generally a correlation between having fewer emergency room visits and the overall quality of nursing home care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Willowdale Health Services, 75.11% Percentage of Resident

This tells you the percent of short-term care residents that saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of autonomy with activities of daily living typically correlates with higher quality rehabilitation.

Nearby Hospitals

  • Ascension Calumet HospitalCritical Access Hospitals 6.75 miles away614 Memorial Drive Chilton Wisconsin 53014Voluntary non-profit - Private(920) 849-2386

Nearby Dialysis

  • Davita - Chilton Dialysis6.52 miles away425 Mb Lane Chilton Wisconsin 53014Dialysis Stations: 12 (920) 849-3390