Willowcrest Health Services
3821 S Chicago Ave, South Milwaukee WI 53172 · (414) 762-7336 · 71.7% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Willowcrest Health Services is a large nursing home located in South Milwaukee, Wisconsin. Featuring an overall score of C, this appears to be a decent facility. Based on our analysis, this facility has some redeeming qualities. The best part of this nursing home's profile is is its inspection rating. Inspection reports are discussed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 135 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
We want to point out that this facility outperformed its overall grade in the category of inspections. In fact, it received an excellent inspection report this year. As a result, it received one of our highest scores in that area with an A-. Arguably the most significant factor we consider in computing our inspection grades is deficiencies. Deficiencies are found on a facility's inspection reports. Nursing homes with better scores in this category most likely dodged the most severe deficiencies involving things like patient abuse. This nursing home was assessed 2 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be major deficiencies. This tells you that the government inspectors didn't consider any of these deficiencies to pose an imminent threat to patient health or safety. A few minor deficiencies should not stop you from considering a nursing home.
Short-term Care Quality
Additionally, we also wanted to draw your attention to the fact that this facility received impressive short-term care marks in this assessment. We awarded them one of our better grades in this category, with a B. This turned out to be the facility's second strongest score. Our short-term care grade is typically employed to gauge a nursing home's performance with rehabilitation. To provide good rehabilitation services, facilities generally need to have better levels of highly skilled nursing. These types of services include registered nurses, physical therapists, speech therapists and other highly trained professionals. When we assessed this facility's nursing hours, we found it offered more care from registered nurses than most nursing homes. The final datapoint we assessed in this category is the number of residents who who were able to eventually return home from the nursing home. This place fared respectably with 45.6 percent of its residents returning home.
Nurse Quality
In addition, we awarded this nursing home a grade of B in our nursing category. This is one of our better grades. Nursing grades are primarily associated with the nursing home's level of nurse staffing. This particular nursing home provided 3.7 hours of nursing care per resident per day. Finally, we also assessed certain nursing quality-based metrics in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We view these datapoints as predictive indicators of the caliber of nursing care offered, since better care tends to reduce these problems.
Long-term Care Quality
The next area we assessed was long-term care. Unfortunately, we gave it a lowly F in this category, which is a rock bottom grade. This is certainly a major concern. Nursing homes that receive this kind of grade in long-term care may not provide the type of consistent around the clock care that some other facilities provide. After assessing the amount of care provided by aids and other staff, we turned to the nursing home's vaccination records. This facility vaccinated 93.311035 percent of its residents against pneumonia, which is a bit below what we anticipated but still a reasonably acceptable figure. To our surprise, this nursing home was actually able to limit hospitalizations. With only 1.54 hospitalizations per 1,000 long-term resident days, this facility has fewer hospitalizations than the average nursing home. This was its best score in this category.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Willowcrest Health Services Quality Metrics
Minimizes Pressure Ulcers
This metric measures the percentage of long-term stay patients which suffered from pressure ulcers . We use this statistic in calculating our nursing grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of residents who have had a major fall. Falls resulting in severe injury are often caused by poor nursing care. Better nursing protocols limits the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This tells you the percentage of patients that sustained a urinary tract infection. UTI's are considered to be an indicator of the quality of nursing care . UTI's are often associated with lower quality nursing care. Nevertheless, this datapoint can also be skewed for some facilities due to varying reporting standards for these infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of patients who were given antipsychotic drugs. These medications may be used for several medical conditions, such as dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This datapoint indicates the percentage of long-term stay patients which were administered antianxiety medication. These drugs are generally prescribed to residents suffering from depression or anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This datapoint measures the percent of long-term stay patients demonstrating signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percentage of residents who were administered the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint measures the percentage of long-term patients that needed more assistance with activities of daily living over time. ADL's include activities such as getting dressed and eating. Many in the industry believe that this is a reliable measure of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percent of long-term stay patients who remained mobile levels. Many in the industry believe that mobility is vital to patients mental and physical health.
Percentage of Residents
Higher is Better
Hospitalizations
This metric tracks the number of hospitalizations per 1,000 days of patient care. Minimizing hospitalizations is key to maintaining the physical health of nursing home residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per 1,000 days of short-term patient care. There is generally a correlation between having fewer hospitalizations and a nursing homes short-term rehabilitation performance.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of times residents are sent to the emergency room per thousand days of short-term care. There is typically a correlation between keeping patients out of the emergency room and the quality of nursing home care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percentage of short-term patients that saw functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of performance with ADL's generally correlates with higher quality rehabilitation services.
Percentage of Resident
Higher is Better