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Willowcrest Health Services

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B-plus
Oct 18: BNov 18: BDec 18: BJan 19: CFeb 19: DMay 19: CJun 19: CJul 19: CAug 19: CSep 19: CJan 20: CMar 20: CApr 20: CMay 20: CJun 20: B-Jul 20: B-Aug 20: CSep 20: B-Oct 20: CJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: BAug 21: BSep 21: BOct 21: BNov 21: B-Jan 22: B+Feb 22: B+Mar 22: B+Apr 22: BMay 22: BJun 22: B+Aug 22: B+Sep 22: B+
See Rating Overview
Willowcrest Health Services's website

3821 S Chicago Ave,
South Milwaukee WI 53172

(414) 762-7336

58.74% estimated occupancy 1

Willowcrest Health Services is a large nursing home located in South Milwaukee, Wisconsin. This facility received an overall grade of B+, which is very favorable grade. You can definitely do much worse than this place. This place's impressive report card was highlighted by its short-term care grade, which you can find in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • No Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Inpatient Rehab

Specialized Services

  • Dialysis Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Tracheotomy Care
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Optometry
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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October
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December
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January
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February
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Short-term Care Quality

Grade: A

To go along with its strong overall grade, we gave this facility an A for short-term care. Short-term care grades are crucial for patients requiring rehabilitation. Rehabilitation usually mandates additional highly-skilled nursing services. This means a wide spectrum of services, spanning from registered nurses to physical and respiratory therapists, as well as other variations of therapy. Fortunately, it looks like this facility employs registered nurses. Not all nursing homes employs these skilled professionals. However, according to the information this nursing home provided, it does not look like the facility employs physical therapists. The last statistic we considered in this area is the percentage of patients that ultimately were able to return home from the facility. We found that 5.9 percent of this nursing home's patients returned home as opposed to remaining at the facility on a permanent basis.

Facility Inspections

Grade: A-minus

This nursing home also performed well in our inspection category, which is based on its inspections. In fact, we awarded it an A- for that category. Arguably the most significant factor we look at in calculating our inspection ratings is deficiencies. These deficiencies can be found on a facility's recent inspection reports. Facilities with better grades in this area typically dodged the more severe deficiencies involving patient abuse or death. While this facility had a few deficiencies on its report, none were serious based on CMS' scale. A few relatively minor dings are not something to panic about.

Nurse Quality

Grade: B-plus

This facility is also strong in the area of nursing, where it received a grade of B+. It outperformed most nursing homes in this category. Our nursing score is largely tied to the nursing home's nurse staffing. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can generally be prevented if more nurses aids and better safety protocols are in place.

Long-term Care Quality

Grade: D

The last category we looked at was long-term care, which turned out to be a weak link for this facility. We gave this nursing home a grade of D for long-term care, rendering this its worst grade. We'd nevertheless suggest that you look at the bigger picture. For residents in need of a permanent residence rather than skilled nursing, long-term care grades are a key measure. Once we assessed the quantity of care provided by nurses and other staff, we turned to the facility's vaccination data. This nursing home vaccinated 99.649124 percent of its residents against pneumonia, which is better than the vast majority of nursing homes. Surprisingly, this facility was able to limit hospitalizations. With only 0.01 hospitalizations per 1,000 long-term resident days, this nursing home has less hospitalizations than many nursing homes. Sadly, a few of its other scores in this category weren't as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Willowcrest Health Services Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Willowcrest Health Services, 6.93% of Patients had Pressure Ulcers

This tells you the percent of residents that suffered from a pressure ulcer. Pressure ulcers, also called bed sores, are routinely caused by residents not being moved frequently enough. Better nursing protocols can minimize the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B

In Willowcrest Health Services, 3.27% of Patients had Serious Falls

This tells you the percentage of residents who have had a major fall. Falls leading to major injury are considered by many experts to be a measure of nursing care at a nursing home. Falls resulting in injury are routinely the result of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: B-minus

In Willowcrest Health Services, 3.19% of Patients had UTIs

This is the percentage of residents that suffered from a urinary tract infection. UTI's are considered by many in the nursing home industry to be a measure of nursing care at a nursing home. UTI's are often associated with lower quality nursing care. Nevertheless, this statistic could also be skewed for certain nursing homes due to different reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Willowcrest Health Services, 13.83% of Patients use Anti-Psychotic Medication

This is the percentage of residents who were given antipsychotic medications. These drugs may be used for several medical conditions, such as dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Willowcrest Health Services, 15.45% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients who were given antianxiety drugs. These medications are prescribed to residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B-plus

In Willowcrest Health Services, 6.26% of Patients

This metric is a measure of the percentage of long-term stay patients who are demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: A

In Willowcrest Health Services, 92.96% of Patients

This datapoint measures the percentage of long-term residents that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: B-minus

In Willowcrest Health Services, 13.23% Percentage of Patients

Measures the percent of long-term care residents who needed more assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and using the bathroom. Some experts would argue this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Willowcrest Health Services, 20.17% Percentage of Residents

This indicates the percentage of residents that maintained mobility over time. Retaining mobility can be a good sign for residents' well-being.

Hospitalizations

Grade: A-minus

In Willowcrest Health Services, 1.28 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Willowcrest Health Services, 20.17 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term patient care. There is typically a correlation between avoiding hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: C

In Willowcrest Health Services, 13.08 Percentage of Patients

This tells you the number of times residents are sent to the emergency room per 1,000 days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Willowcrest Health Services, 75.51% Percentage of Resident

This indicates the percent of short-term patients that experienced functional improvements, such as with activities of daily living. High levels of autonomy with ADL's generally correlates with superior rehabilitation.

Nearby Hospitals

  • Ascension St Francis HospitalAcute Care Hospitals 6.81 miles away3237 S 16th St Milwaukee Wisconsin 53215Voluntary non-profit - Private(414) 647-5000
  • Aurora St Lukes Medical CenterAcute Care Hospitals 7.42 miles away2900 W Oklahoma Ave Milwaukee Wisconsin 53215Voluntary non-profit - Private(414) 649-6000
  • Aurora West Allis Medical CenterAcute Care Hospitals 10.63 miles away8901 W Lincoln Ave Milwaukee Wisconsin 53227Voluntary non-profit - Private(414) 328-6000
  • Ascension Columbia St Mary's Hospital MilwaukeeAcute Care Hospitals 11.17 miles away2323 N Lake Dr Milwaukee Wisconsin 53211Voluntary non-profit - Church(414) 585-1374
  • Ascension All Saints HospitalAcute Care Hospitals 11.74 miles away3801 Spring St Racine Wisconsin 53405Voluntary non-profit - Church(262) 687-4011
  • Childrens Hospital of WisconsinChildrens 12.46 miles away9000 W Wisconsin Ave Milwaukee Wisconsin 53226Voluntary non-profit - Other(414) 266-2000
  • Froedtert Memorial Lutheran HospitalAcute Care Hospitals 12.54 miles away9200 W Wisconsin Ave Milwaukee Wisconsin 53226Voluntary non-profit - Private(414) 805-3000
  • Milwaukee County Behavioral Health DivisionPsychiatric 13.01 miles away9455 W Watertown Plank Rd Milwaukee Wisconsin 53226Government - Local(414) 257-5202

Nearby Dialysis

  • Davita - Oak Creek2.39 miles away8201 S Howell Ave, Suite 600 Oak Creek Wisconsin 53154Dialysis Stations: 12 (414) 762-3784
  • Fresenius Medical Care Midwest Lakeshore4.26 miles away2000 E Layton Ave Ste 200 Saint Francis Wisconsin 53235CMS Rating: 3 stars Dialysis Stations: 10 (414) 481-7179
  • Fresenius Medical Care Midwest Ryan Road4.36 miles away9420 S 22nd St Oak Creek Wisconsin 53154CMS Rating: 4 stars Dialysis Stations: 19 (414) 761-8080
  • Fresenius Medical Care Midwest South6.56 miles away2600 W Howard Ave Milwaukee Wisconsin 53221CMS Rating: 4 stars Dialysis Stations: 17 (414) 281-2704
  • Davita - Loomis Rd6.77 miles away4120 W Loomis Rd Milwaukee Wisconsin 53221CMS Rating: 3 stars Dialysis Stations: 21 (414) 761-4920
  • Fresenius Medical Care Midwest 27th Street Branch7.33 miles away3120 S 27th St Milwaukee Wisconsin 53215CMS Rating: 4 stars Dialysis Stations: 16 (414) 643-1714
  • Davita - South Ridge8.37 miles away7740 W Layton Ave Milwaukee Wisconsin 53220CMS Rating: 4 stars Dialysis Stations: 22 (414) 281-1313
  • Davita - Rivercenter Dr9.17 miles away117 N Jefferson St Milwaukee Wisconsin 53202CMS Rating: 4 stars Dialysis Stations: 20 (414) 225-3740

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=525413