Willowbend Living Center
7524 E Jackson St, Muncie IN 47302 · (765) 747-7820 · 62.33% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Willowbend Living Center is in Muncie, Indiana. The city has 93,768 people. We gave this facility a decent overall score of C. As As it turns out, this proved to be one of the five best facilities in Muncie. This facility has some things working in its favor. The best part of this nursing home's report card is its stellar inspection reports. We discuss inspections in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 60 Beds
CCRC :
Government - County
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
The primary reason this turned out to be a decent nursing home is that it earned an elite inspection score. Its inspection grade was far superior to its overall grade. In our inspections category, we gave this facility an A. Our inspection ratings are tied to many datapoints found on the a nursing home's recent inspection reports. Facilities that excel in this area have few deficiencies on those reports. Most importantly, these places generally do not have any severe deficiencies which are associated with endangerment of patients. Although this place had some deficiencies on its government inspection report, none of them were serious based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.
Long-term Care Quality
This nursing home also received an impressive long-term care grade. Indeed, we gave them a grade of B+ in that area, which is one of our better. When nursing homes receive a grade in this range in this category it generally means it's well-staffed and is an overall good place to reside on a permanent basis. Once we assessed the quantity of care provided by aids and other staff, we next considered the facility's vaccination data. This nursing home vaccinated 99.28058 percent of its residents against pneumonia, which is more than most nursing homes. Clearly, this facility is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had only 0.93 hospitalizations per 1,000 long-term resident days, which is an impressively low number.
Short-term Care Quality
Turning to the area of short-term care, this nursing home was awarded just a D in that category. Short-term care scores are based in part on the nursing home's quantity of highly-skilled nursing services. This means a vast range of services, ranging from registered nurses to physical and respiratory therapists, in addition to other forms of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The last measure we assessed in this category is the percentage of patients who who were able to eventually return home from the facility. This nursing home struggled quite a bit in this metric as well, with just 43.6 percent of its residents returning home. This was well below the national average.
Nurse Quality
The next area we scored was nursing, which proved to be a weak link for this nursing home. We gave this nursing home a grade of D in nursing. When computing a facility's nursing grade, we consider the quantity of hours nurses commit to patients and the level of skill of the nurses. This nursing home averages 3.4 hours of nursing care per resident per day, which is below the national average. To pair with its subpar totals in the area of nursing hours per resident, this place also didn't perform as well in the quality-based measures we looked at in calculating our nursing grades. We looked at the percentage of residents sustaining major falls and pressure ulcers. This facility had more pressure ulcers and falls than the average nursing home. This may be a bad sign when you consider that many bed sores and falls are believed to be preventable with better nursing care. Unfortunately, these metrics pulled down this nursing home's nursing rating significantly.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Willowbend Living Center Quality Metrics
Minimizes Pressure Ulcers
This figure is a measure of the percent of long-term stay residents that suffered from pressure ulcers or bed sores. We use this statistic in calculating both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of residents that sustained a major fall. Falls resulting in serious injuries are considered to be a measure of nursing care at a nursing home. Falls resulting in injury are often the result of lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This datapoint tells you the percent of long-term care patients who had UTI's. While a higher rate of these infections may reflect poorly on a nursing home's nursing care, it can be difficult to compare different facilities due to nursing homes having varying reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of patients prescribed antipsychotic drugs. These medications may be used to treat several medical conditions, such as cognitive disorders.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric indicates the percentage of long-term care patients which are given antianxiety medication. These drugs are used to treat residents suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This tells you the percentage of residents who are exhibiting signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percentage of patients that received the pneumonia and flu vaccines. High vaccination rates should be standard at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of residents that needed more assistance with activities of daily living over time. Higher levels of needing for assistance with activities of daily living could be a sign of the decline of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percent of residents that maintained mobility over time. Preserving mobility can be a good sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
Measures the number of times residents are hospitalized per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of times residents are rehospitalized per thousand days of short-term resident care. Avoiding the hospital during rehabilitation is critical to restoring the physical abilities of residents.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint measures the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better