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Willowbend Living Center

  • Nursing Home
  • Adult Day Care
  • Memory Care

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: C
Oct 18: FNov 18: FDec 18: FJan 19: DFeb 19: DMar 19: DApr 19: DMay 19: CJun 19: CJul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: B-Oct 20: B-Nov 20: B-Jan 21: B-Feb 21: B-Mar 21: B-Apr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: B-Nov 21: B-Jan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: CSep 22: COct 22: CNov 22: CJan 23: CFeb 23: CMar 23: CApr 23: C
See Rating Overview
Willowbend Living Center's website

7524 E Jackson St,
Muncie IN 47302

(765) 747-7820

57.5% estimated occupancy 1

Willowbend Living Center is one of four available facilities in Muncie, Indiana. We gave this nursing home an overall grade of C. A grade of this caliber requires some solid scores. Based on our assessment, this facility ought to be a good fit for quite a few people. The best part of this place's profile was its stellar inspection rating. Inspection grades are discussed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Government - County
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Podiatry
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Optometry
  • Audiology
  • Orthopedic Rehabilitation
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A-plus

The main reason this facility received a decent overall grade is its impeccable health inspections in recent years. We awarded it one of our higher grades in that area, with an A+. This is a notably better grade than the facility's overall score, which was decent but certainly not elite. Inspection ratings account for several factors found on a nursing home's inspection reports. One key criteria we weigh heavily is the number and severity of deficiencies. Facilities with better scores in this category generally have very few severe deficiencies. Fortunately, although this nursing home had some minor dings on its report, it had zero severe deficiencies. Severe deficiencies are found in categories G, H, I, J, K and L. This tells you the inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies should not lead you to cross a nursing home off your list.

Long-term Care Quality

Grade: B-minus

This facilities next best category was long-term care. We awarded it a B- in this area. This is basically a slightly below average grade in this category. For long-term care residents, the nursing home's primary objective is to maintain patients' quality of life and keep them safe. On top of assessing the amount of care provided by nurses and other staff, we looked at the number of residents vaccinated for pneumonia. This nursing home provided the vaccine to 96.478874 percent of its patients, which is higher than the vast majority of nursing homes. Finally, this facility was also able to limit hospitalizations. In fact, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: D

Sadly, this nursing home's third highest score is short-term care. However, with a D in this area, it still performed somewhat poorly. Our short-term care scores are likely more important for people in need of rehabilitation from their nursing home. Rehabilitation usually mandates additional highly-skilled nursing services. This means not just nursing services, but also physical and speech therapy, as well as other forms of therapy. Considering its score in this category, we were not stunned to discover that this place was well below average in terms of the quantity of registered nurse and physical therapy hours provided to its residents based on the metrics we looked at. Frankly, this was about what we expected here. Finally, we looked at the number of patients that eventually returned home from this facility. This facility didn't fare well here either. In fact, we found that just 0 percent of this facility's patients were able to return home. This figure was well off the national average.

Nurse Quality

Grade: F

This nursing home's least impressive category was nursing, which is the final area we scored. We gave it an abysmal F in this category. In spite of a few solid scores in other areas, this grade is still disappointing so we would like to to point it out. Our nursing score assesses several data points, but the most important consideration is the level of nurse hours spent with patients. This nursing home provides 0.4 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, we also assessed some nursing quality measures in computing our nursing ratings. This facility performed well in terms of minimizing its residents' pressure ulcers and major falls.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Willowbend Living Center Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Willowbend Living Center, 7.36% of Patients had Pressure Ulcers

This indicates the percent of residents that have had a pressure ulcer. Pressure ulcers are considered by many experts to be a measure of the quality of nursing care . Pressure ulcers, which are also referred to as bed sores, are routinely the result of patients not being moved frequently enough.

Minimizes Serious Falls

Grade: D

In Willowbend Living Center, 4.17% of Patients had Serious Falls

This is the percent of residents that suffered from a fall leading to severe injury.

Minimizes Urinary Tract Infections

Grade: C

In Willowbend Living Center, 1.69% of Patients had UTIs

This tells you the percentage of patients that have had a urinary tract infection. These infections are sometimes associated with inadequate hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Willowbend Living Center, 13.33% of Patients use Anti-Psychotic Medication

This tells you the percentage of patients prescribed antipsychotic drugs. These medications are used for treating a variety of conditions, such as dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Willowbend Living Center, 22.6% of Patients use Anti-Anxiety Medication

This is a measure of the percent of long-term care patients taking antianxiety drugs.

Managing Depression Among Residents

Grade: C

In Willowbend Living Center, 14.48% of Patients

This indicates the percentage of residents demonstrating depressive symptoms. High levels of depression could be an indicator a lower level of care.

Appropriate Vaccine Usage

Grade: B-plus

In Willowbend Living Center, 91.03% of Patients

This is a measure of the percent of long-term care residents who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: D

In Willowbend Living Center, 15.46% Percentage of Patients

This is a measure of the percent of long-term stay residents who needed increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and bathing. Some experts would argue that this is a reliable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: C

In Willowbend Living Center, 12.91% Percentage of Residents

This metric measures the percentage of long-term stay residents who remained mobile levels. Some believe that the ability to move around is critical to patients mental and physical health.

Hospitalizations

Grade: D

In Willowbend Living Center, 1.53 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Willowbend Living Center, 12.91 Percentage of Residents Rehospitalized

This is the number of rehospitalizations per 1,000 days of short-term care. There is usually a correlation between avoiding hospitalizations and a nursing homes short-term rehabilitation performance.

Scores for Muncie, IN

  • Overall Rating has a grade of D
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-minus

Looking for more options? Muncie, Indiana has 3 other nursing homes

Nearby Hospitals

  • Indiana University Health Ball Memorial HospitalAcute Care Hospitals 6.04 miles away2401 University Ave Muncie Indiana 47303Voluntary non-profit - Private(765) 747-3111
  • St Vincent Randolph Hospital IncCritical Access Hospitals 17.4 miles away473 E Greenville Ave Winchester Indiana 47394Voluntary non-profit - Private(765) 584-0004
  • Henry County Memorial HospitalAcute Care Hospitals 17.75 miles away1000 N 16th St New Castle Indiana 47362Government - Local(765) 521-0890
  • Indiana University Health Blackford HospitalCritical Access Hospitals 19.44 miles away410 Pilgrim Blvd Hartford City Indiana 47348Voluntary non-profit - Private(765) 348-0300

Nearby Dialysis

  • Dsi - North Granville Dialysis Clinic4.35 miles away3001 North Granville Ave. Muncie Indiana 47303Dialysis Stations: 16 (765) 288-3740
  • Davita - Muncie4.47 miles away820 E Mcgalliard Muncie Indiana 47303Dialysis Stations: 12 (765) 282-1266
  • Dsi - North Muncie6.2 miles away2705 W North Street Muncie Indiana 47303CMS Rating: 4 stars Dialysis Stations: 30 (765) 747-3020
  • Fmc - Muncie Dialysis7.1 miles away4021 West Kilgore Ave. Muncie Indiana 47304CMS Rating: 3 stars Dialysis Stations: 24 (765) 284-3049
  • Fmc - Winchester In16.8 miles away409 Greenville Avenue, Ste 500 Winchester Indiana 47394Dialysis Stations: 12 (765) 584-8000
  • Fmc New Castle18.32 miles away101 Emerson Avenue New Castle Indiana 47362Dialysis Stations: 21 (765) 521-0938