Willowbend Living Center: Nursing Home OverviewSkip to content

Willowbend Living Center

  • Nursing Home
  • Adult Day Care
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B-minus
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Willowbend Living Center's website

7524 E Jackson St,
Muncie IN 47302

(765) 747-7820

59.83% estimated occupancy 1

Willowbend Living Center is just one of 11 facilities in Muncie, Indiana. We gave this nursing home an overall grade of B-. A grade of this caliber requires some solid scores. Based on our assessment, this facility ought to be a good fit for quite a few people. The best part of this place's profile was its stellar inspection rating. Inspection grades are discussed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Government - County
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Podiatry
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Optometry
  • Audiology
  • Orthopedic Rehabilitation
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

The main reason this facility received a decent overall grade is its impeccable health inspections in recent years. We awarded it one of our higher grades in that area, with an A+. This is a notably better grade than the facility's overall score, which was decent but certainly not elite. Inspection ratings account for several factors found on a nursing home's inspection reports. One key criteria we weigh heavily is the number and severity of deficiencies. Facilities with better scores in this category generally have very few severe deficiencies. Fortunately, although this nursing home had some minor dings on its report, it had zero severe deficiencies. Severe deficiencies are found in categories G, H, I, J, K and L. This tells you the inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies are not the end of the world.

Long-term Care Quality

Grade: B

Another one of this nursing home's higher category grades came in the area of long-term care. In that category, we gave this nursing home a B. It actually outpaced most nursing homes in this area. In a long-term care setting, the primary objective is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. One of the datapoints we considered on top of nursing hours is vaccinations. This facility provided the pneumonia vaccination to 93.52518 percent of its residents. Clearly, this facility is doing something right in this area as it also excelled at keeping its patients out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: D

Turning to the area of short-term care, this facility received just a D in this area. Our short-term care grade is often employed to judge a facility's performance with rehabilitation In order to provide highly rated rehabilitation services, nursing homes generally must offer better levels of highly skilled nursing services. These types of services include registered nurses, physical therapists, occupational therapists and other highly skilled individuals. We found that this place was below average in terms of its quantity of registered nurse and physical therapy hours offered to its residents based on the metrics we assessed. The final statistic we assessed in this area is the percentage of patients who who were able to eventually return home from the nursing home. This facility struggled quite a bit in this area as well, with just 0 percent of its residents returning home. Unfortunately, this was quite a bit below the national average.

Nurse Quality

Grade: D

Moving on to our fourth area, we gave this nursing home a grade of D for nursing. This was the nursing home's weakest category grade. Naturally, this category hurt the facility's overall grade a bit. Our nursing rating is based on the nursing home's nurse staffing levels. We weigh both the levels of training of those nurses as well as the amount of time spent with residents. This facility provided just 0.4 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. In addition to its weak nursing hours, this nursing home also received poor scores in many of the quality-based measures we considered in calculating our nursing grades. We found that more of this place's patients sustained falls leading to major injury. We would argue that many falls could be prevented with better nursing care. This statistic contributed to this facility receiving a poor nursing grade.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Willowbend Living Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Willowbend Living Center, 2.97% of Patients had Pressure Ulcers

This metric gauges the percentage of long-term stay residents which are suffering from pressure ulcers. Many experts believe that pressure ulcers are an indicator of a facility's nursing care quality.

Minimizes Serious Falls

Grade: D

In Willowbend Living Center, 7.19% of Patients had Serious Falls

This indicates the percent of patients that have had a major fall. Falls resulting in major injuries are considered to be a barometer of nursing care at a nursing home. Falls are often the result of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B

In Willowbend Living Center, 1.44% of Patients had UTIs

This is the percentage of patients that have had a urinary tract infection. These infections are sometimes linked to insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Willowbend Living Center, 19.3% of Patients use Anti-Psychotic Medication

This statistic is a measure of the percentage of long-term care patients taking antipsychotic drugs. While antipsychotic drugs play an important role in caring for many residents, it is important to confirm these drugs are being used appropriately. In limited situations, high levels of antipsychotic drug use may indicate that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Willowbend Living Center, 16.67% of Patients use Anti-Anxiety Medication

This tells you the percent of residents who were prescribed antianxiety drugs. Antianxiety drugs are given to patients suffering from anxiety or depression.

Managing Depression Among Residents

Grade: C

In Willowbend Living Center, 8.73% of Patients

This datapoint is a measure of the percentage of long-term care patients demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: B

In Willowbend Living Center, 96.76% of Patients

Measures the percent of long-term care residents who have received the pneumonia and flu vaccines. Respiratory viruses can be fatal for seniors, making these vaccines critical to patient well-being.

Residents Maintain Autonomy

Grade: C

In Willowbend Living Center, 20.72% of Patients

This is the percent of residents who needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B

In Willowbend Living Center, 16.54% of Residents

This is the percent of patients who remained mobile levels over time. Retaining mobility is often a great sign for residents' health.

Hospitalizations

Grade: D

In Willowbend Living Center, 0.02 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per 1,000 days of patient care. There is generally a correlation between reduced hospitalizations and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: B

In Willowbend Living Center, 16.54% of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term care.

Short-term Care: ER Visits

Grade: A-plus

In Willowbend Living Center, 3.63% of Patients

This datapoint is a measure of the number of emergency room visits per 1,000 days of short-term patient care.

Scores for Muncie, IN

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? Muncie, Indiana has 10 other nursing homes

Nearby Hospitals

  • Indiana University Health Ball Memorial HospitalAcute Care Hospitals 6.04 miles away2401 University Ave Muncie Indiana 47303Voluntary non-profit - Private(765) 747-3111
  • St Vincent Randolph Hospital IncCritical Access Hospitals 17.4 miles away473 E Greenville Ave Winchester Indiana 47394Voluntary non-profit - Private(765) 584-0004
  • Henry County Memorial HospitalAcute Care Hospitals 17.75 miles away1000 N 16th St New Castle Indiana 47362Government - Local(765) 521-0890
  • Indiana University Health Blackford HospitalCritical Access Hospitals 19.44 miles away410 Pilgrim Blvd Hartford City Indiana 47348Voluntary non-profit - Private(765) 348-0300

Nearby Dialysis

  • Dsi - North Granville Dialysis Clinic4.35 miles away3001 North Granville Ave. Muncie Indiana 47303Dialysis Stations: 16 (765) 288-3740
  • Davita - Muncie4.47 miles away820 E Mcgalliard Muncie Indiana 47303Dialysis Stations: 12 (765) 282-1266
  • Dsi - North Muncie6.2 miles away2705 W North Street Muncie Indiana 47303CMS Rating: 4 stars Dialysis Stations: 30 (765) 747-3020
  • Fmc - Muncie Dialysis7.1 miles away4021 West Kilgore Ave. Muncie Indiana 47304CMS Rating: 3 stars Dialysis Stations: 24 (765) 284-3049
  • Fmc - Winchester In16.8 miles away409 Greenville Avenue, Ste 500 Winchester Indiana 47394Dialysis Stations: 12 (765) 584-8000
  • Fmc New Castle18.32 miles away101 Emerson Avenue New Castle Indiana 47362Dialysis Stations: 21 (765) 521-0938