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Willow Tree Manor

  • Nursing Home
  • Memory Care

Updated Jun 1, 2022 by Nick Lata

Historical Rating
Grade: D
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: CFeb 19: CMay 19: DJun 19: DJul 19: FAug 19: FSep 19: FJan 20: DMar 20: DApr 20: CMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DJan 21: DFeb 21: DMar 21: DApr 21: DMay 21: DJun 21: DJul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: FMay 22: DJun 22: D
See Rating Overview
Willow Tree Manor's website

1263 South George Street,
Charles Town WV 25414

(304) 725-6575

89.61% estimated occupancy 1

Willow Tree Manor is an average-sized nursing home in Charles Town, West Virginia. This facility received a somewhat concerning overall grade of D, which is a well below average grade. This facility has very little working in its favor. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this place's category grades, long-term care grades are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
More:
January
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February
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March
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April
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May
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June
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July
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August
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September
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October
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November
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December
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Long-term Care Quality

Grade: B-plus

Although we did not give this facility a good overall grade, we gave it a fairly strong score in long-term care, where it received a B+. This is better than many facilities in this category. This propped up an otherwise abysmal profile. In a long-term care environment, the nursing home's primary objective is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. On top of assessing the quantity of care provided by nurses aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This nursing home provided the vaccine to 86.23853 percent of its residents. This is somewhat below what we were hoping for. Clearly, this place is doing something right in this area as it was able to keep its patients out of the hospital. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Facility Inspections

Grade: B

Remarkably, this facility actually earned a good grade in inspections as well. In fact, we gave it a B for that category, which is one of our better grades. Few facilities that were this poor overall received multiple category grades of this caliber. We take several aspects of a facility's inspection report into consideration in determining our inspection scores. One key factor is deficiencies. You should keep in mind that the severity of the deficiencies is usually more meaningful than the number of deficiencies, as some can be quite minor. This particular nursing home received 4 deficiencies on its inspection report. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.

Nurse Quality

Grade: D

Unfortunately, this facility only received a grade of D for its nursing grade, which was actually one of its better category grades. The nursing score includes many factors. The most important variable is the number of hours nurses spend with residents. With only 0.3 hours of nursing care per resident per day, this nursing home's nurse staffing levels were far below the national average. Lastly, we also assessed some nursing quality-based metrics in computing our nursing scores. This place fared well in the area of minimizing its residents' pressure ulcers and major falls.

Short-term Care Quality

Grade: D

The final category we scored is short-term care, was this facility's weakest category. We awarded this nursing home a D in that area. With our short-term care rating, we endeavor to create a valuable gauge for rehabilitation. In doing so, we analyze the facility's levels of skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Based on its weak grade in this category, we weren't surprised to learn this nursing home provided substantially fewer registered nurse and physical therapist hours per patient than most nursing homes. The final statistic we looked at in this category is the percentage of patients who were able to leave the facility and return to the community. We discovered that just 4.9 percent of this facility's residents were able to return home, which is well below average. The combination of these poor statistics doomed this nursing home's short-term care score.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Willow Tree Manor Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Willow Tree Manor, 8.86% of Patients had Pressure Ulcers

This tells you the percentage of residents that have had a pressure ulcer. Pressure ulcers, also called bed sores, are routinely the result of patients staying in one position for too long. Better nursing protocols minimizes the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B-plus

In Willow Tree Manor, 4.41% of Patients had Serious Falls

This is the percentage of patients who have had a major fall. Falls resulting in severe injury are routinely associated with lower levels of patient supervision. Better nursing care can limit the number of major falls sustained by residents in a nursing home.

Minimizes Urinary Tract Infections

Grade: B

In Willow Tree Manor, 3.85% of Patients had UTIs

This tells you the percent of residents who sustained a urinary tract infection. These infections could be linked to poor hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Willow Tree Manor, 16.31% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents who were prescribed antipsychotic medications. While antipsychotic drugs may be vital to many patients, it is important to make sure these medications are being used appropriately. In limited situations, increased usage of these drugs may indicate a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Willow Tree Manor, 23.57% of Patients use Anti-Anxiety Medication

This datapoint gauges the percent of long-term care patients which were administered antianxiety medication. These medications are generally prescribed to residents suffering from depression and anxiety.

Managing Depression Among Residents

Grade: A+

In Willow Tree Manor, 4.5% of Patients

This metric measures the percent of long-term care patients demonstrating signs of depression.

Appropriate Vaccine Usage

Grade: D

In Willow Tree Manor, 92.52% of Patients

This datapoint measures the percent of long-term residents that received the flu and pneumonia vaccines. Respiratory viruses can be deadly for nursing home residents, making these vaccines critical to patient safety.

Residents Maintain Autonomy

Grade: A-plus

In Willow Tree Manor, 16.82% Percentage of Patients

This is the percent of residents who required additional assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may indicate the deterioration of a patient's medical condition.

Ability to Keep Residents Mobile

Grade: F

In Willow Tree Manor, 25.29% Percentage of Residents

This is the percentage of patients that were able to retain mobility over time. Optimizing mobility can be a good sign for residents' health.

Hospitalizations

Grade: B-minus

In Willow Tree Manor, 1.32 Hospitalizations per 1,000 resident days

This indicates the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-plus

In Willow Tree Manor, 25.29 Percentage of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: B-minus

In Willow Tree Manor, 11.91 Percentage of Patients

This is the number of emergency room visits per 1,000 days of short-term care. There is a correlation between reduced emergency room visits and the quality of nursing home care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Willow Tree Manor, 71.34% Percentage of Resident

This is the percent of short-term stay patients who saw functional improvements, such as with activities of daily living. Higher levels of performance with ADL's generally correlates with better rehabilitation services.

Nearby Hospitals

  • Jefferson Medical CenterCritical Access Hospitals 1.44 miles away300 South Preston Street Ranson West Virginia 25438Voluntary non-profit - Private(304) 728-1600
  • Berkeley Medical CenterAcute Care Hospitals 15.5 miles away2500 Hospital Drive Martinsburg West Virginia 25401Voluntary non-profit - Private(304) 264-1000
  • Winchester Medical CenterAcute Care Hospitals 19.26 miles away1840 Amherst St Winchester Virginia 22601Voluntary non-profit - Private(540) 536-8000

Nearby Dialysis

  • Fmc - Charles Town6.57 miles away179 East Burr Blvd Unit A Kearneysville West Virginia 25430Dialysis Stations: 17 (304) 728-8775
  • Fmc Eastern Panhandle13.85 miles away931 Foxcroft Avenue Martinsburg West Virginia 25401Dialysis Stations: 16 (304) 264-0333
  • Bma - Martinsburg15.21 miles away103 Marcley Dr Martinsburg West Virginia 25401CMS Rating: 3 stars Dialysis Stations: 25 (304) 263-0964
  • Rutherford Crossing Dialysis15.79 miles away141 Market Street Winchester Virginia 22603Dialysis Stations: 13 (540) 665-5169
  • Leesburg Virginia Dialysis18.33 miles away224-D Cornwall St Ste 100 Leesburg Virginia 20176Dialysis Stations: 12 (571) 258-1362
  • Pure Life Renal of Lansdowne Inc.18.72 miles away19490 Sandridge Way Suite 140 Leesburg Virginia 20176Dialysis Stations: 16 (571) 271-0880
  • Bio-Medical Applications of Virginia Inc18.9 miles away38 W. Jubal Early Drive Winchester Virginia 22601Dialysis Stations: 13 (540) 535-2254
  • Winchester Dialysis19.56 miles away2301 Valor Dr Winchester Virginia 22601CMS Rating: 4 stars Dialysis Stations: 25 (540) 667-0227