Willow Tree Manor
1263 South George Street, Charles Town WV 25414 · (304) 725-6575 · 94.51% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Willow Tree Manor is located in Charles Town, West Virginia. This is a relatively poor nursing home, with an overall grade of D. If you are not happy with this facility's poor overall grade, you may find your options to be limited in Charles Town. The city has just one other nursing home. The only positive thing we can say about this place is that it didn't receive any F's in any of the categories we assessed. Additional information about its category grades is available below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 104 Beds
CCRC :
For profit - Limited Liability company
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Nurse Quality
Although we did not have many favorable things to say about this facility's overall grade, it did receive a respectable nursing rating of B-. When determining our nursing scores, we weigh both the number of hours nurses spend with residents and the skill levels of those nurses. This facility provided 3.7 hours of nursing care per resident per day. Finally, we also looked at some nursing quality measures and this facility excelled in some of these datapoints. With less than five percent of its patients suffering from pressure ulcers, it performed well in this metric.
Short-term Care Quality
This facilities next most favorable area was short-term care. We awarded it a grade of B- in this area. This is basically a middle of the pack grade in this category. In the category of short-term care, we endeavor to evaluate indicators of a facility's rehabilitation services. We analyze a nursing home's skilled nursing services, including those performed by registered nurses and physical, occupational and other therapists. This nursing home provides a decent amount of services from physical therapists and registered nurses based on our assessment. Lastly, we looked at the number of patients who were able to return to the community from this nursing home. We found that it performed decently in this area, with 48.6 percent of its patients returning home.
Long-term Care Quality
This facility's third most favorable category came in the area of long-term care. In that area, we awarded this nursing home a grade of C. For long-term care residents, the primary objective is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. One of the datapoints we considered in addition to nurse's aid hours was vaccines. This nursing home provided the pneumonia vaccination to 93.38843 percent of its patients. Nevertheless, this facility was able to keep its patients out of the hospital. In fact, it had just 1.67 hospitalizations per 1,000 long-term resident days.
Facility Inspections
Unfortunately, this facility did not receive a favorable inspection score. We gave it a just D in this category. Inspection ratings relate to a nursing home's government inspection reports. We weight poor inspection scores heavily in our assessment. Since the inspection reports are compiled by independent inspectors, we consider this data to be reliable. We take several aspects of a facility's inspection report into consideration in computing our inspection grades. One of those factors is health deficiencies. We suggest you pay close attention to the level of severity of the deficiencies. This nursing home was hit with a category G through L deficiency, which are among the more severe deficiencies. These categories indicate that the deficiencies found by inspectors had the potential to pose actual harm to residents. On top of having severe deficiencies, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Willow Tree Manor Quality Metrics
Minimizes Pressure Ulcers
This datapoint gauges the percentage of long-term residents who suffer from new or worsened pressure ulcers . We bake this statistic into both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percent of long-term patients which have sustained a fall leading to serious injury. This is one of the statistics we use in computing nursing scores.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients that sustained a urinary tract infection. Urinary tract infections are considered to be a barometer of the quality of nursing care at a nursing home. UTI's are routinely linked to poor nursing care. However, this datapoint may also be skewed for certain facilities due to inconsistent reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This metric is a measure of the percentage of long-term patients which are administered antipsychotic drugs. Excessive reliance on these medications may mean a nursing home is using these drugs to subdue residents in situations where such medications are not medically required. Nevertheless, some nursing homes may need to rely on these medications due to having more residents suffering from Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This datapoint is a measure of the percentage of long-term care residents receiving antianxiety drugs.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is a measure of the percent of long-term care patients exhibiting signs of depression. Some argue this is a measure of patient quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that received the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This indicates the percentage of residents who needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may indicate erosion of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric is a measure of the percentage of long-term stay residents who remained mobile levels. Some experts believe that mobility is important for patients mental and physical health.
Percentage of Residents
Higher is Better
Hospitalizations
This is the number of hospitalizations per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of rehospitalizations per thousand days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric tracks the number of emergency room visits per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric measures the percentage of short-term stay patients who experienced functional improvements.
Percentage of Resident
Higher is Better