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Willow Rehab & Nursing

  • Nursing Home

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: D
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: DSep 21: DOct 21: DNov 21: DJan 22: B-Feb 22: B-Mar 22: B-Apr 22: CMay 22: CJun 22: CAug 22: B-Sep 22: B-Oct 22: CNov 22: DJan 23: BFeb 23: DMar 23: DApr 23: D
See Rating Overview

1901 Whippoorwill,
Kilgore TX 75662

(903) 983-7775

63.47% estimated occupancy 1

Note: Willow Rehab & Nursing has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Willow Rehab & Nursing is located in Kilgore, Texas, a city with 24,536 people. We gave this nursing home an overall grade of D. A grade of this caliber typically suggests a few concerning datapoints. Based on our assessment, we would struggle to recommend this facility. The only positive thing we can say about this facility is that it didn't receive any F's in any of the categories we assessed. Additional information about these categories can be found below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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May 1, 2022May 2, 2022May 3, 2022May 4, 2022May 5, 2022May 6, 2022May 7, 2022May 8, 2022May 9, 2022May 10, 2022May 11, 2022May 12, 2022May 13, 2022May 14, 2022May 15, 2022May 16, 2022May 17, 2022May 18, 2022May 19, 2022May 20, 2022May 21, 2022May 22, 2022May 23, 2022May 24, 2022May 25, 2022May 26, 2022May 27, 2022May 28, 2022May 29, 2022May 30, 2022May 31, 2022
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Nurse Quality

Grade: B-minus

Even though we did not rate this facility well overall, we want to acknowledge it received a decent grade of B- in nursing. When determining a nursing home's nursing rating, we look at the quantity of hours nurses are caring for residents and the level of licensure of those nurses. This place provided just 0 hours of nursing care per patient daily. This is a relatively low total compared to most other nursing homes. Lastly, despite not having the highest total nursing hours per resident, this place performed admirably in the metric of preventing major falls. This is often a reliable indicator that a place has quality controls in place.

Short-term Care Quality

Grade: B-minus

We also awarded this nursing home a middle of the road score in the category of short-term care, where we awarded it a B-. In computing our short-term care grades, we scrutinize a nursing home's levels of highly skilled nursing services, which includes registered nurses, physical therapists occupational therapists and other highly trained professionals. This score is frequently a reliable assessment of a nursing home's rehabilitation. Unfortunately, this place was below average in terms of its number of registered nurse and physical therapy hours provided to its residents based on the measures we assessed. The last item we looked at in this area is the percentage of patients who were able to leave the facility and return to the community. We discovered that just 5.6 percent of this facility's patients were able to return home, which is actually below average.

Facility Inspections

Grade: C

This facility received slightly below average inspections in recent years. We gave them a grade of C in this category. Inspection grades are based on pieces of information found on the a nursing home's recent inspection reports. Deficiencies are a key thing to look for on these reports. Severe deficiencies indicate a threat to the well being of residents. Surprisingly, this facility was hit with a category J through K deficiency, which are some of the worst categories of deficiencies. This typically indicates inspectors uncovered a deficiency which placed patient health or safety in imminent jeopardy. We are also concerned by the fact that this facility was flagged by CMS for possible abuse or neglect. We prefer to avoid facilities with this designation. Please do your best to find an alternative nursing home.

Long-term Care Quality

Grade: C

The final area we graded is long-term care. We awarded this nursing home a grade of C in that category. Long-term care ratings are based on the facility's amount of care. This means a broad spectrum of personal care services, ranging from help with activities of daily living to routine healthcare services. One of the data points we considered after nursing hours is vaccines. Thankfully, this facility administered the pneumonia vaccination to 98.809525 percent of its patients. This facility also excelled at keeping its residents out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Willow Rehab & Nursing Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Willow Rehab & Nursing, 7.17% of Patients had Pressure Ulcers

This tells you the percent of residents that suffered from a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be a barometer of nursing care . Pressure ulcers, which are also known as bed sores, are routinely the result of residents not being moved frequently enough.

Minimizes Serious Falls

Grade: C

In Willow Rehab & Nursing, 3.38% of Patients had Serious Falls

This indicates the percentage of residents that suffered from a major fall. Falls leading to serious injury are routinely caused by lower levels of patient supervision. More supervision can reduce the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: A-minus

In Willow Rehab & Nursing, 1.52% of Patients had UTIs

This tells you the percentage of residents who sustained a urinary tract infection. Urinary tract infections are often linked to poor nursing care. Better hygiene protocols minimizes the number likelihood of residents sustaining infections. We want to point out that this metric is sometimes skewed by the fact that nursing homes have different reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Willow Rehab & Nursing, 10.14% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients who were given antipsychotic drugs. Antipsychotic medications are administered to patients for many medical conditions, such as dementia. Unfortunately, in limited cases, increased usage of these drugs may suggest a nursing home is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Willow Rehab & Nursing, 22.67% of Patients use Anti-Anxiety Medication

This is the percentage of residents who were given antianxiety drugs. Antianxiety drugs are prescribed to residents suffering from anxiety or depression.

Managing Depression Among Residents

Grade: B-minus

In Willow Rehab & Nursing, 4.84% of Patients

This is the percentage of residents exhibiting symptoms of depression. High rates of depression could imply lower quality care.

Appropriate Vaccine Usage

Grade: B

In Willow Rehab & Nursing, 93.69% of Patients

This tells you the percentage of patients who were given the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: C

In Willow Rehab & Nursing, 17.58% Percentage of Patients

This datapoint measures the percentage of long-term patients that needed increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and bathing.

Ability to Keep Residents Mobile

Grade: B-plus

In Willow Rehab & Nursing, 13.47% Percentage of Residents

This tells you the percentage of residents who remained mobile levels over time. Retaining mobility can be a good sign for residents' health.


Grade: C

In Willow Rehab & Nursing, 1.89 Hospitalizations per 1,000 resident days

Measures the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Willow Rehab & Nursing, 13.47 Percentage of Residents Rehospitalized

This datapoint is a measure of the number of times residents are rehospitalized per thousand days of short-term resident care.

Short-term Care: ER Visits

Grade: F

In Willow Rehab & Nursing, 11.91 Percentage of Patients

This indicates the number of times residents are sent to the emergency room per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Willow Rehab & Nursing, 66.29% Percentage of Resident

This indicates the percent of short-term stay residents that saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of autonomy with ADL's often correlates with higher quality rehabilitation.

Nearby Hospitals

  • Christus Good Shepherd Medical CenterAcute Care Hospitals 11.9 miles away700 E Marshall Ave Longview Texas 75601Voluntary non-profit - Private(903) 927-6712
  • Longview Regional Medical CenterAcute Care Hospitals 13.7 miles away2901 N Fourth St Longview Texas 75605Proprietary(903) 758-1818

Nearby Dialysis

  • Trc Kilgore Dialysis Center2.21 miles away209 Hwy 42 North Kilgore Texas 75662CMS Rating: 3 stars Dialysis Stations: 16 (903) 988-8200
  • Renal Treatment Center - Southeast Lp11.54 miles away3110 H G Mosley Pkwy Longview Texas 75605CMS Rating: 2 stars Dialysis Stations: 36 (430) 240-8224
  • Fourth Street Dialysis13.85 miles away3101 North 4th St Suite B Longview Texas 75605Dialysis Stations: 13 (903) 234-0112
  • Henderson Dialysis Center14.86 miles away1002 Hwy 79 North Henderson Texas 75652CMS Rating: 2 stars Dialysis Stations: 12 (903) 655-6922