Willow Haven Care Center
1020 Taylor Street, Zanesville OH 43701 · (740) 454-9747 · 77.87% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Willow Haven Care Center is one of seven facilities in Zanesville, Ohio. This facility was given a rock bottom overall rating based on the data we assessed. Based on our assessment, this nursing home probably isn't a fit for anyone. This place's only redeeming quality was its inspection grade, which you can find more information about below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 99 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While this nursing home's overall grade was as bad as it gets, it actually really excelled in the area of inspections. In fact, we awarded it an A for that category, which is one of our highest scores. Our inspection grades account for a host of factors found on a facility's inspection reports. One key criteria we weigh heavily is the quantity and severity of deficiencies. You should avoid facilities with a list of severe deficiencies flagged. While this nursing home had a few minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are those labeled as categories G through L. This means the government inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A couple minor deficiencies are not the end of the world.
Long-term Care Quality
We also wanted to point out this nursing home's rock-bottom long-term care grade where it was given an F. If you are seeking services other than rehabilitation, you should take a close look at long-term care scores. Once we assessed the amount of care provided by nurses aids and other staff, we then looked at the nursing home's vaccination statistics. We were pleased to find that this nursing home vaccinated 98.06201 percent of its patients against pneumonia. To our surprise, this place was able to limit hospitalizations. With only 1.18 hospitalizations per 1,000 long-term resident days, this nursing home has less hospitalizations than many nursing homes. Unfortunately, some of its other scores in the category were not as favorable as these.
Short-term Care Quality
The third category we assessed is short-term care, in which this facility was given an F. Short-term care scores are crucial for prospective residents requiring rehabilitation. Rehabilitation usually utilizes additional highly-skilled nursing. This means a broad spectrum of nursing services, spanning from registered nurses to physical and occupational therapists, as well as other variations of therapy. Given its weak rating in this area, we were not stunned to find that this nursing home provides far fewer registered nurse and physical therapist hours per patient than most other nursing homes. Finally, we looked at the number of patients who were able to return to the community from this nursing home. This wasn't a strength for this facility. We found that just 39.2 percent of this facility's patients returned home. At most facilities, about half of their patients are able to return home so this is well below average.
Nurse Quality
The next area we analyzed was nursing. This nursing home received a bottom of the barrel grade of F in that area. Our nursing grade is based on many components, many of which are based on nursing hours. This nursing home provides 2.8 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. On top of being below average in nursing hours per resident, this place also had poor marks in the quality-based metrics we looked at in computing our nursing grades. We looked at the percentage of patients experiencing major falls and pressure ulcers. This facility was at approximately 150 percent of the national average in both of these statistics. This is a bad sign when you consider that many bed sores and falls are believed to be preventable with better nursing care. These statistics pulled down this nursing home's nursing rating quite a bit.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Willow Haven Care Center Quality Metrics
Minimizes Pressure Ulcers
This is the percent of residents that have had a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be a measure of the quality of nursing care at a nursing home. Pressure ulcers, which are also called bed sores, are often the result of residents not being moved frequently enough.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This figure gauges the percent of long-term patients who suffered falls which caused severe injury. This is one of the statistics we use in determining our nursing ratings.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This measures the percentage of long-term stay patients that experienced a UTI. UTI's may be a sign of poor nursing care. However, this statistic may be skewed for some nursing homes due to varying reporting standards for these infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of patients given antipsychotic medications. These medications may be used for several medical conditions, including Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of patients prescribed antianxiety medications. Antianxiety medications are administered to residents suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percent of long-term care patients exhibiting symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint measures the percent of long-term care patients that received the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for seniors, making these vaccines critical to patient care.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric measures the percent of long-term residents that needed more assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and continence. Some experts argue this is a reliable measure of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is a measure of the percent of long-term stay residents who retained mobility levels.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per 1,000 days of patient care. There is generally a correlation between staying out of the hospital and the quality of long-term care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per 1,000 days of short-term care. There is usually a correlation between reduced hospitalizations and the quality of rehabilitation services.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
Measures the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percentage of short-term stay patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of autonomy with ADL's often correlates with better rehabilitation.
Percentage of Resident
Higher is Better