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Willow Creek Nursing and Rehabilitation Center

  • Nursing Home

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: C
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMay 19: DJun 19: DJul 19: CAug 19: CSep 19: CJan 20: B-Mar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: COct 20: BJan 21: BFeb 21: BMar 21: BApr 21: BMay 21: BJun 21: BJul 21: BAug 21: BSep 21: BOct 21: B-Nov 21: B-Jan 22: CFeb 22: CMar 22: CApr 22: CMay 22: CJun 22: C
See Rating Overview
Willow Creek Nursing and Rehabilitation Center's website

2401 Wayne Memorial Drive,
Goldsboro NC 27534

(919) 736-2121

71.5% estimated occupancy 1

Willow Creek Nursing and Rehabilitation Center is a large nursing home located in Goldsboro, North Carolina. Featuring an overall grade of C, this appears to be a middle of the road facility. Based on our assessment, this place has some redeeming qualities. One of the better aspects of this nursing home's report card is its strong inspection reports, which is addressed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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January
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February
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May
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June
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July
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August
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September
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October
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November
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December
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Facility Inspections

Grade: A-minus

We want to draw your attention to the fact that this nursing home really outperformed its overall score in the area of inspections. In fact, it received an excellent government inspection report this year. As a result, it received one of our best scores in that area with an A-. Inspection ratings are based on items found on the a nursing home's recent inspection reports. Places that excel in this category typically have very few deficiencies on their reports. Most importantly, these nursing homes should not have any severe deficiencies which are associated with risks to patient safety. Although this nursing home had some deficiencies on its government inspection report, none of them were serious based on CMS' scale. A couple minor deficiencies shouldn't lead you to cross a nursing home off your list.

Short-term Care Quality

Grade: B

This facility also was given a favorable short-term care score. In fact, we awarded them a B in that area, which is one of our better. Short-term care ratings are vital for prospective residents looking for rehabilitation. Rehabilitation typically requires more highly-skilled nursing. Skilled nursing means a vast scope of services, ranging from registered nurses to physical and speech therapists, as well as other forms of therapy. Fortunately, it appear that this facility has registered nurses on staff. Not all nursing homes employs these types of nurses. On the other hand, according to the information this nursing home provided, they do not appear to employ physical therapists. Finally, we considered the number of residents who were able to return to the community from this nursing home. We found that 6 percent of this nursing home's residents returned home.

Nurse Quality

Grade: D

Another strength of this facility is its favorable grade in nursing. We gave them one of our better scores in that area, with an impressive grade of D. Our nursing score consists of quite a few subcategories, however, the paramount consideration is the quantity of nurse hours spent with patients. This place averaged only 0.3 hours of nursing care per resident daily. This is well below average. Finally, we also looked at some nursing quality-based metrics in calculating our nursing ratings. This facility fared well in the area of avoiding pressure ulcers and major falls. Many consider these statistics to be good indicators of the quality of nursing care.

Long-term Care Quality

Grade: F

This nursing home's worst area was long-term care, which is the final area we analyzed. Sadly, it received a lowly F for this category. In spite of multiple decent scores in other areas, this grade is still alarming so we felt obligated to point it out. Nursing homes that do not fare well in this category typically aren't as well-staffed and are lagging in some of the areas of routine healthcare services we assessed. In addition to considering the volume of care provided by aids and other staff, we looked at the percentage of residents vaccinated for pneumonia. This facility vaccinated 83.18182 percent of its residents. This is several points below average. To our surprise, this place was actually decent at keeping its residents out of the hospital. In fact, it had just 0.02 hospitalizations per 1,000 long-term resident days. This was its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Willow Creek Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Willow Creek Nursing and Rehabilitation Center, 10.18% of Patients had Pressure Ulcers

This statistic is an indication of the percentage of long-term residents which developed pressure ulcers. We have found that pressure ulcers are a reliable barometer of quality of care.

Minimizes Serious Falls

Grade: A

In Willow Creek Nursing and Rehabilitation Center, 3.86% of Patients had Serious Falls

This figure indicates the percentage of long-term care residents which have experienced falls resulting in serious injury. This is one of the statistics we use in calculating nursing scores.

Minimizes Urinary Tract Infections

Grade: B-minus

In Willow Creek Nursing and Rehabilitation Center, 3.21% of Patients had UTIs

This tells you the percent of residents that have had a urinary tract infection. Urinary tract infections are considered to be a barometer of the quality of nursing care . UTI's are often the result of worse hygiene protocols. Nevertheless, this statistic can also be misleading for some nursing homes due to varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Willow Creek Nursing and Rehabilitation Center, 11.7% of Patients use Anti-Psychotic Medication

This indicates the percentage of residents given antipsychotic medications. While antipsychotic drugs may be vital to many patients, it is important to ensure these drugs are being used only where medically required. In some situations, excessive reliance on these medications may suggest that a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Willow Creek Nursing and Rehabilitation Center, 22.36% of Patients use Anti-Anxiety Medication

This metric indicates the percentage of long-term residents which are administered antianxiety drugs. These drugs are generally prescribed to patients suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B-plus

In Willow Creek Nursing and Rehabilitation Center, 2.92% of Patients

This indicates the percentage of patients who are exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: D

In Willow Creek Nursing and Rehabilitation Center, 88.16% of Patients

This metric measures the percentage of long-term residents who were given the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for seniors, making these vaccines indispensable.

Residents Maintain Autonomy

Grade: A

In Willow Creek Nursing and Rehabilitation Center, 19.43% Percentage of Patients

This tells you the percent of patients who required increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-plus

In Willow Creek Nursing and Rehabilitation Center, 26.81% Percentage of Residents

This metric tracks the percent of long-term residents who retained mobility levels.

Hospitalizations

Grade: A-minus

In Willow Creek Nursing and Rehabilitation Center, 1.31 Hospitalizations per 1,000 resident days

This datapoint measures the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Willow Creek Nursing and Rehabilitation Center, 26.81 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: C

In Willow Creek Nursing and Rehabilitation Center, 11.94 Percentage of Patients

This is the number of emergency room visits per 1,000 days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Willow Creek Nursing and Rehabilitation Center, 72.2% Percentage of Resident

This is the percentage of short-term residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of autonomy with activities of daily living usually correlates with superior rehabilitation.

Nearby Hospitals

  • Wayne Memorial HospitalAcute Care Hospitals 0.42 miles away2700 Wayne Memorial Dr Goldsboro North Carolina 27534Voluntary non-profit - Private(919) 736-1110

Nearby Dialysis

  • Rai Care Centers Goldsboro0.09 miles away2403 Wayne Memorial Dr Goldsboro North Carolina 27530Dialysis Stations: 16 (919) 734-0044
  • Goldsboro Dialysis0.45 miles away2609 Hospital Road Goldsboro North Carolina 27534CMS Rating: 4 stars Dialysis Stations: 26 (919) 734-1410
  • Goldsboro South Dialysis0.76 miles away1704 Wayne Memorial Drive Goldsboro North Carolina 27530CMS Rating: 3 stars Dialysis Stations: 25 (919) 739-6505
  • Davita Coastal Plain Dialysis1.71 miles away209 Nc Hwy 111 S Goldsboro North Carolina 27534Dialysis Stations: 12 (919) 778-5766
  • Mount Olive Dialysis15.39 miles away105 Michael Martin Road Mount Olive North Carolina 28365CMS Rating: 5 stars Dialysis Stations: 15 (919) 658-0878
  • Greene County Dialysis Center16.93 miles away1025 Kingold Blvd Snow Hill North Carolina 28580Dialysis Stations: 21 (252) 747-9987