Willow Creek Nursing and Rehabilitation Center
2401 Wayne Memorial Drive, Goldsboro NC 27534 · (919) 736-2121 · 89.15% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Willow Creek Nursing and Rehabilitation Center is a large nursing home located in Goldsboro, North Carolina. With an overall grade of B-, this appears to be a solid nursing home. This place has some things going for it. The best part of this facility's profile was its exemplary inspection grade. Inspection reports are discussed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 200 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
The main reason this turned out to be a decent nursing home is that it earned an elite inspection score. Its inspection score was far better than its overall grade. In the inspections category, we gave this facility an A. We weigh several aspects of a nursing home's inspection report in determining these inspection grades. One of those factors is health deficiencies. It should be noted that the severity of deficiencies is arguably more important than the quantity of deficiencies, as some deficiencies are relatively minor. This nursing home was hit with 8 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered severe. This tells you that the government inspectors did not consider any of these deficiencies an immediate risk to resident safety or health. We should point out that deficiency-free inspections are rare in the industry.
Short-term Care Quality
Additionally, we also would like to note that this nursing home received impressive short-term care marks this year. We awarded them one of our better scores in this area, with a grade of B+. This proved to be the facility's second highest grade. In forming our short-term care ratings, we look at the facility's skilled nursing services, including those performed by registered nurses, occupational therapists, physical therapists and other types of skilled professionals. Our purpose is to devise a tool for comparing the rehabilitation services of different nursing homes. This facility was satisfactory in the two key staffing areas we looked at. It offered a reasonable level of care from both physical therapists and registered nurses. Finally, we considered the number of residents who were able to return to the community from this nursing home. We found that it outperformed the vast majority of facilities in the country in this area with 58.7 percent of its patients returning home. This is a significantly higher rate than most facilities.
Nurse Quality
This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. We looked at the qualifications of nurses employed by the nursing home, as well as the quantity of time those nurses were with residents, in computing our grade in this category. This nursing home provides 3.8 hours of nursing care per resident per day. While this nursing home excelled in terms of quantity of nursing hours, it fell short in some of the statistics that related to quality. This facility's nursing rating was pulled down by its subpar performance in the area of minimizing pressure ulcers. In fact, we found that 12.4 percent of this nursing home's patients suffered from pressure ulcers.
Long-term Care Quality
Moving on to the fourth category, we gave this nursing home a D in our long-term care category. This was the facility's least impressive category score. Naturally, this grade hurt the facility's overall profile to a certain degree. Long-term care ratings of this caliber generally are a bad sign for the quantity and quality of care provided by nurses and aids. On top of looking at the volume of care provided by aids and other staff, we looked at the number of residents vaccinated against pneumonia. This nursing home administered the vaccine to 86.47166 percent of its residents. This is many points less than what we were hoping for. Unfortunately, this place's hospitalization rate was also disappointing. Here we found that this facility had 2.48 hospitalizations per 1,000 long-term resident days, which is an alarming rate.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Willow Creek Nursing and Rehabilitation Center Quality Metrics
Minimizes Pressure Ulcers
This statistic is an indication of the percentage of long-term patients who are suffering from pressure ulcers . We consider this statistic when determining our nursing grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of patients who have had a fall leading to major injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of residents that sustained a urinary tract infection. UTI's are considered to be a measure of the quality of nursing care . UTI's are often linked to a facility with lower levels of hygiene. Nevertheless, this metric may also be skewed for certain facilities due to inconsistent reporting standards for UTI's.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of residents who were prescribed antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to make sure these medications are being used appropriately. In limited situations, high levels of antipsychotic drug use may indicate a nursing home is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric gauges the percent of long-term care patients which are prescribed antianxiety drugs. These medications are generally used to treat residents experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percent of patients exhibiting signs of depression. Increased rates of depression may reveal a less hospitable environment.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that have received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients that needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living may indicate the deterioration of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percentage of patients who maintained mobility over time. Retaining mobility can be a great sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint measures the number of times residents are hospitalized per 1,000 days of patient care. Avoiding hospitalizations is key to the physical health of residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint is a measure of the number of rehospitalizations per 1,000 days of short-term resident care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of times residents are sent to the emergency room per 1,000 days of short-term care. There is generally a correlation between keeping patients out of the emergency room and the overall quality of nursing home care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This datapoint is a measure of the percent of short-term care residents who experienced functional improvements.
Percentage of Resident
Higher is Better