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Whitehaven Community Living Center

  • Nursing Home

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: C
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: DAug 19: DSep 19: CJan 20: DMar 20: CApr 20: CMay 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: CJul 21: B-Aug 21: B-Sep 21: B-Oct 21: B-Nov 21: B-Jan 22: CFeb 22: CMar 22: CApr 22: FMay 22: FJun 22: FAug 22: CSep 22: COct 22: CNov 22: CJan 23: FFeb 23: FMar 23: FApr 23: C
See Rating Overview
Whitehaven Community Living Center's website

1076 Chambliss Road,
Memphis TN 38116

(901) 396-8470

1.36% estimated occupancy 1

Whitehaven Community Living Center is a facility located in Memphis, Tennessee which has a population of 697,385 people. This is not a bad facility with a C overall grade. This grade is right in line with the city grade in Memphis. Based on our analysis, this nursing home likely wouldn't be a bad choice. The best part of this nursing home's profile is is its short-term care rating. We discuss short-term care in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pain Management
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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January
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May
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Short-term Care Quality

Grade: A-minus

This facility excelled in our short-term care category, with an impressive grade of A- in this category. With our short-term care rating, we try to create a valuable measure for rehabilitation services. In this process, we look at a nursing home's offerings of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. It does not look like this facility submitted data regarding its registered nurse or physical therapy staffing. Lastly, we looked at the percentage of patients who ultimately were able to return home from this facility. We found that 5.7 percent of this nursing home's residents returned home.

Nurse Quality

Grade: B-plus

This facility also excelled in the area of nursing, where it received an B+. Our nursing rating is primarily associated with the nursing home's nurse staffing. This nursing home averages 0 hours of nursing care per resident per day. Finally, we also assessed some nursing quality measures in determining our nursing grades. This place performed very well when it comes to avoiding major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.

Long-term Care Quality

Grade: D

This nursing home's second lowest score is long-term care, where it received just a D in that area. This is a relatively poor grade. Long-term care grades of this caliber generally are a bad sign for the quantity and quality of care provided by nurses and aids. On top of considering the amount of care provided by aids and other staff, we looked at the number of residents vaccinated against pneumonia. This facility administered the vaccine to 74.46809 percent of its residents. This is multiple points below what we were hoping for. To our surprise, this facility was actually able to limit hospitalizations. With just 0 hospitalizations per 1,000 long-term resident days, this nursing home had less hospitalizations than many nursing homes. This is its best feature in this category.

Facility Inspections

Grade: F

Moving on the final category of inspections, this facility really did not fare well. Sadly, it received an F in this category. This dragged this facility's overall grade down as we heavily weight this category. When a facility has this bad of an inspection grade, you should expect some severe deficiencies on its inspection report. Severe deficiencies indicate a risk to patient safety. This facility was hit with 5 deficiencies by CMS. The only favorable thing we can say is that none of the deficiencies were in the categories that indicate that they caused a threat to resident safety or health. Lastly, we also need to point out that this facility received significant government fines recently amounting to more than $100,000. This usually means that a nursing home's poor performance spanned multiple years.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Whitehaven Community Living Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Whitehaven Community Living Center, 8.88% of Patients had Pressure Ulcers

This tells you the percent of patients that sustained a pressure ulcer. Pressure ulcers are damage to the skin caused by remaining in one position for too long.

Minimizes Serious Falls

Grade: B-minus

In Whitehaven Community Living Center, 3.29% of Patients had Serious Falls

This datapoint is a measure of the percentage of long-term care patients that had a fall which caused serious injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be a sign of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: A+

In Whitehaven Community Living Center, 3.08% of Patients had UTIs

This indicates the percent of patients that sustained a urinary tract infection. UTI's are considered by many in the nursing home industry to be an indicator of the quality of nursing care at a nursing home. UTI's are often linked to a nursing home with worse hygiene protocols. Nevertheless, this statistic could be skewed for certain nursing homes due to inconsistent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Whitehaven Community Living Center, 15.67% of Patients use Anti-Psychotic Medication

This statistic measures the percentage of long-term patients taking antipsychotic drugs. While antipsychotic medications play an important role in caring for many residents, it is important to ensure these medications are being used only where medically required. In limited situations, high levels of antipsychotic drug use may suggest a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Whitehaven Community Living Center, 29.74% of Patients use Anti-Anxiety Medication

This statistic measures the percentage of long-term stay patients receiving antianxiety drugs.

Managing Depression Among Residents

Grade: A+

In Whitehaven Community Living Center, 9.14% of Patients

This datapoint is a measure of the percentage of long-term care patients showing symptoms of depression.

Appropriate Vaccine Usage

Grade: D

In Whitehaven Community Living Center, 88.31% of Patients

This is the percent of residents who were administered the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: B-minus

In Whitehaven Community Living Center, 17.11% Percentage of Patients

This metric measures the percentage of long-term care patients that required additional assistance with activities of daily living over time. ADL's include activities such as taking medications and bathing. Some argue that this is a reasonable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: A-plus

In Whitehaven Community Living Center, 20.35% Percentage of Residents

This is the percent of patients that remained mobile levels over time. Optimizing mobility is often a great sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: F

In Whitehaven Community Living Center, 20.35 Percentage of Residents Rehospitalized

Measures the number of times residents are rehospitalized per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is important to restoring the physical well-being of residents.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Whitehaven Community Living Center, 74.44% Percentage of Resident

This datapoint is a measure of the percent of short-term residents who experienced functional improvements, such as with activities of daily living. Some argue this is a reasonable measure of rehabilitation performance.

Scores for Memphis, TN

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B

Looking for more options? Memphis, Tennessee has 12 other nursing homes

Nearby Hospitals

  • Delta Medical CenterAcute Care Hospitals 6.02 miles away3000 Getwell Rd Memphis Tennessee 38118Proprietary(901) 369-8100
  • Methodist Healthcare Memphis HospitalsAcute Care Hospitals 7.33 miles away1265 Union Ave Suite 700 Memphis Tennessee 38104Voluntary non-profit - Church(901) 516-8274
  • Memphis Mental Health InstitutePsychiatric 7.62 miles away951 Court Avenue Memphis Tennessee 38103Government - Local(901) 577-1800
  • Regional One HealthAcute Care Hospitals 7.69 miles away877 Jefferson Avenue Memphis Tennessee 38103Government - Hospital District or Authority(901) 545-7928
  • St Francis HospitalAcute Care Hospitals 10.46 miles away5959 Park Ave Memphis Tennessee 38119Proprietary(901) 765-1000
  • Baptist Memorial HospitalAcute Care Hospitals 11.76 miles away6019 Walnut Grove Road Memphis Tennessee 38120Voluntary non-profit - Private(901) 226-5000
  • Methodist Healthcare - Olive Branch HospitalAcute Care Hospitals 15.13 miles away4250 Bethel Road Olive Branch Mississippi 38654Voluntary non-profit - Private(662) 932-9000
  • Crestwyn Behavioral HealthPsychiatric 16 miles away9485 Crestwyn Hills Cove Memphis Tennessee 38125Proprietary(901) 457-5667

Nearby Dialysis

  • Memphis South Dialysis0.3 miles away1205 Marlin Road Memphis Tennessee 38116CMS Rating: 4 stars Dialysis Stations: 16 (901) 346-6637
  • Nra-Memphis (South)0.33 miles away4185 Pace Rd Memphis Tennessee 38116CMS Rating: 2 stars Dialysis Stations: 21 (901) 345-8649
  • Fmc Whitehaven0.36 miles away4115 South Plaza Drive Memphis Tennessee 38116Dialysis Stations: 33 (901) 398-6388
  • Isd Renal Inc0.44 miles away4180 Auburn Road Memphis Tennessee 38116Dialysis Stations: 16 (901) 332-8699
  • Fmc Graceland0.55 miles away1200 Farrow Street Memphis Tennessee 38116CMS Rating: 1 stars Dialysis Stations: 34 (901) 398-1163
  • Isd Renal Inc1.69 miles away3420 Elvis Presley Blvd Memphis Tennessee 38116CMS Rating: 3 stars Dialysis Stations: 25 (901) 396-3794
  • Dsi Memphis LLC1.87 miles away4711 Neely Road Memphis Tennessee 38109CMS Rating: 5 stars Dialysis Stations: 13 (901) 789-2290
  • Davita State Line1.97 miles away2049 E Shelby Drive Memphis Tennessee 38119CMS Rating: 1 stars Dialysis Stations: 18 (901) 348-1931