Whitehaven Community Living

Although this nursing home's overall grade was as bad as it gets, it didn't perform quite as poorly in the area of long-term care. In fact, we gave it a grade of C for that area, which isn't bad. This wasn't enough to salvage its otherwise weak profile. Our long-term care scores are based in part on a nursing home's quantity of nursing services. This means a broad range of personal care services, ranging from help with activities of daily living to routine healthcare services. This nursing home's vaccination data were a bit weaker than a few of its other statistics in this category, such as its nursing hours. This nursing home provided the pneumonia vaccine to just 46.308727 percent of its patients. We'd like to see some improvement herein this statistic next year. On a more positive note, this nursing home was able to limit hospitalizations. It had less than one hospitalization per 1,000 long-term resident days, which is an impressively low figure.

We were also surprised to find that this facility received a decent nursing grade this year. We gave it a grade of C in that category. Our nursing rating is mostly associated with the facility's nurse staffing. This nursing home provides an impressive 4.1 hours of nursing care per resident per day. Finally, our nursing grades also factor in some quality-focused statistics. Specifically, we look at the percent of residents who sustained pressure ulcers and major falls. We look at these areas as predictive measures of the quality of nursing care, since better care tends to reduce these problems.

Moving on to the area of short-term care, this nursing home was awarded a grade of just D in this category. Short-term care grades are important for residents looking for rehabilitation. Rehabilitation typically utilizes additional highly-skilled nursing services. Skilled nursing includes a vast range of services, ranging from registered nurses to physical and speech therapists, as well as other variations of therapy. Given its poor grade, we were not shocked to find that this nursing home provided substantially fewer registered nurse hours per resident than most other facilities. The final item we assessed in this category is the number of residents who ultimately were able to return home from the nursing home. This nursing home struggled quite a bit in this area, with just 37.8 percent of its residents returning home. Unfortunately, this was well below the national average.

Turning to our final category of inspections, this facility received a grade that's as bad as it gets. We weight this category more heavily than our other categories. When a place has this poor of an inspection score, you should expect some severe deficiencies on its inspection report. Severe deficiencies indicate a risk to the well being of residents. This particular facility was hit with 5 deficiencies by government inspectors. The only positive thing we can say is that none of the deficiencies were in the categories that suggest that they posed a risk to resident safety or health. Finally, this facility also received 2 substantiated complaints in recent years. This is yet another bad sign.