White Oak Manor - Charlotte: Nursing Home OverviewSkip to content

White Oak Manor - Charlotte

  • Nursing Home
  • Independent Living

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: BFeb 19: BMay 19: CJun 19: CJul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: DNov 20: DJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: CJul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: B-Mar 22: B-Apr 22: B-May 22: B-Jun 22: B-Aug 22: B-Sep 22: B-Oct 22: BNov 22: BJan 23: B+Feb 23: B+Mar 23: B+Apr 23: BJun 23: BJul 23: BAug 23: BSep 23: BOct 23: BNov 23: B
See Rating Overview
White Oak Manor - Charlotte's website

4009 Craig Avenue,
Charlotte NC 28211

(704) 365-2620

79.49% estimated occupancy 1

White Oak Manor - Charlotte is a facility located in Charlotte, North Carolina which has 790,689 people. This nursing home was given a strong overall grade of B, resulting in it being one of the better nursing homes in Charlotte. In spite of Charlotte offering 20 nursing homes available, this nursing home turns out to be a perfectly acceptable choice. This facility's strong profile was highlighted by its inspection grade, which you can find in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

One of the reasons this turned out to be a quality facility is that it received a very impressive inspection grade. Inspections turned out to be its best category. In this area, we awarded this facility an A+. We take several aspects of a facility's inspection report into consideration in computing these inspection scores. One critical factor is deficiencies. You should keep in mind that the severity of the deficiencies is usually more meaningful than the number of deficiencies, as some of these end up being relatively minor. This particular nursing home received 5 deficiencies on its inspection report. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

This nursing home really excelled in the category of long-term care, where it received a score of A-. Very few facilities performed more favorably in this category. Long-term care scores of this caliber generally require both around the clock care from nurses and aids, as well as quality routine healthcare services. In addition to assessing the volume of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated for pneumonia. This facility vaccinated 99.36575 percent of its residents. Vaccines are vital to keeping patients out of the hospital. Clearly, this nursing home is doing something right in this area as it was able to keep its patients out of the hospital. It had only 0.01 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: C

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of C. This wasn't quite on par with some of its other category grades mentioned above. There are a number of datapoints included in this area. Most of the factors reflect nurse staffing. This facility provided just 0.4 hours of nursing care per resident each day. This figure is far below the national average. Lastly, despite not having the most impressive total nursing hours per resident, this facility performed admirably in the metric of preventing major falls. This is generally a reliable indicator that a nursing home has sufficient quality controls in place.

Short-term Care Quality

Grade: D

The last area we rated is short-term care, proved to be this nursing home's weakest area. We gave this facility a D in this category. This really was one of the couple of dings on a very solid profile. With our short-term care score, we try to craft a fair barometer for rehabilitation services. In this process, we assess a facility's level of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. In this nursing home's case, we found that it provides less physical therapist and registered nurse hours per resident than the average facility. The final item we considered in this category is the number of patients who were able to leave the facility and return to the community. We discovered that just 0 percent of this facility's residents were able to return home, which is well below average. The combination of these subpar statistics was damning for this nursing home's short-term care score.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

White Oak Manor - Charlotte Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In White Oak Manor - Charlotte, 7.32% of Patients had Pressure Ulcers

This datapoint is is a measure of the percentage of long-term stay residents which suffer from new or worsened pressure ulcers. We have found that pressure ulcers are a reliable barometer of the quality of nursing care a facility provides.

Minimizes Serious Falls

Grade: A-minus

In White Oak Manor - Charlotte, 1.9% of Patients had Serious Falls

This tells you the percentage of residents that suffered from a major fall. Falls leading to serious injuries are routinely the result of lower quality nursing care. Better nursing care can limit the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: B-plus

In White Oak Manor - Charlotte, 1.07% of Patients had UTIs

This tells you the percent of patients who sustained a urinary tract infection. Urinary tract infections are considered to be a barometer of nursing care at a nursing home. UTI's are routinely caused by worse hygiene protocols. Nevertheless, this metric could also be skewed for some facilities due to inconsistent reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In White Oak Manor - Charlotte, 16.2% of Patients use Anti-Psychotic Medication

This metric tells you the percentage of long-term patients taking antipsychotic drugs. While antipsychotic drugs serve an important medical purpose, it is important to ensure these drugs are being used only where medically required. In some cases, high levels of antipsychotic drug use may mean a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In White Oak Manor - Charlotte, 17.54% of Patients use Anti-Anxiety Medication

This is the percentage of residents given antianxiety drugs. Antianxiety drugs are administered to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: A+

In White Oak Manor - Charlotte, 0% of Patients

This metric measures the percentage of long-term care patients demonstrating depressive symptoms. Some argue that this is a reasonable measure of patient quality of life.

Appropriate Vaccine Usage

Grade: C

In White Oak Manor - Charlotte, 91.76% of Patients

This is the percentage of residents that have received the flu and pneumonia vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: B

In White Oak Manor - Charlotte, 13.51% of Patients

This is the percent of patients that needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: F

In White Oak Manor - Charlotte, 5.97% of Residents

This tells you the percentage of patients that retained mobility levels over time. Preserving mobility can be a good sign for residents' well-being.

Hospitalizations

Grade: A

In White Oak Manor - Charlotte, 0.01 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-plus

In White Oak Manor - Charlotte, 5.97% of Residents Rehospitalized

This datapoint measures the number of times residents are rehospitalized per thousand days of short-term patient care. Avoiding rehospitalizations during rehabilitation is critical to restoring the physical abilities of residents.

Short-term Care: ER Visits

Grade: A-plus

In White Oak Manor - Charlotte, 4.92% of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term care. Avoiding medical emergencies is one way to gauge the well-being of patients during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A

In White Oak Manor - Charlotte, 91.7% of Resident

This indicates the percent of short-term care residents that saw functional improvements, such as with activities of daily living.

Scores for Charlotte, NC

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? Charlotte, North Carolina has 19 other nursing homes

Nearby Hospitals

  • Novant Health Presbyterian Medical CenterAcute Care Hospitals 3.02 miles away200 Hawthorne Lane Box 33549 Charlotte North Carolina 28233Voluntary non-profit - Private(704) 384-4000
  • Carolinas Medical Center/Behav HealthAcute Care Hospitals 3.45 miles away1000 Blythe Blvd Charlotte North Carolina 28203Government - Hospital District or Authority(704) 355-2000
  • Atrium Health PinevilleAcute Care Hospitals 8.24 miles away10628 Park Rd Charlotte North Carolina 28210Government - Hospital District or Authority(704) 379-5000
  • Atrium Health University CityAcute Care Hospitals 8.74 miles away8800 North Tyron Street Charlotte North Carolina 28262Government - Hospital District or Authority(704) 548-6000
  • Novant Health Huntersville Medical CenterAcute Care Hospitals 15.91 miles away10030 Gilead Road Huntersville North Carolina 28078Voluntary non-profit - Private(704) 316-4000

Nearby Dialysis

  • Dsi Charlotte Latrobe Dialysis1.23 miles away3515 Latrobe Drive Charlotte North Carolina 28211Dialysis Stations: 24 (704) 366-5299
  • Charlotte East Dialysis2.23 miles away5627 Albemarle Rd Charlotte North Carolina 28212CMS Rating: 2 stars Dialysis Stations: 26 (704) 535-3962
  • Presbyterian Hospital2.93 miles away200 Hawthorne Lane Charlotte North Carolina 28204Dialysis Stations: 13 (704) 384-4034
  • Bma East Charlotte3.02 miles away1334 Central Avenue Charlotte North Carolina 28205CMS Rating: 3 stars Dialysis Stations: 26 (704) 334-2226
  • Independent Nephrology Services Charlotte3.21 miles away6646 Regal Oaks Drive Charlotte North Carolina 28212Dialysis Stations: 10 (704) 717-2825
  • Bio-Medical Applications of North Carolina, Inc.3.21 miles away6646 Regal Oaks Drive Charlotte North Carolina 28212Dialysis Stations: 12 (704) 535-7231
  • Fresenius Medical Care Aldersgate3.31 miles away3211 Bishops Way Ln Suite 2000 Charlotte North Carolina 28215Dialysis Stations: 10 (704) 567-2045
  • Carolinas Medical Center Dialysis Unit3.38 miles away1000 Blythe Blvd Pediatric Dialysis Unit Charlotte North Carolina 28232Dialysis Stations: 9 (704) 381-7749