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Whisperwood Nursing & Rehabilitation Center

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: CNov 18: DDec 18: DJan 19: DFeb 19: FMay 19: FJun 19: FJul 19: DAug 19: DSep 19: DJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: DJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: DFeb 22: DMar 22: DApr 22: FMay 22: FJun 22: FAug 22: DSep 22: D
See Rating Overview
Whisperwood Nursing & Rehabilitation Center's website

5502 W 4th St,
Lubbock TX 79416

(806) 793-1111

60.26% estimated occupancy 1

Please note our records indicate that Whisperwood Nursing & Rehabilitation Center has changed ownership recently and while our data on this page is up-to-date there is a chance that the quality of this facility may change under new management.

Whisperwood Nursing & Rehabilitation Center is located in Lubbock, Texas. This city is among the most densely populated cities in the country with has 254,282 people. This nursing home received an overall grade of D based on the data we looked at. Unfortunately, this grade isn't too far off the city grade for Lubbock, which is a C. Nevertheless, you still ought to be able to do better If you aren't deterred by this nursing home's report card, you can continue reading to learn more about its category grades. Inspection reports are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Government - Hospital district
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Optometry

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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October
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January
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February
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Facility Inspections

Grade: A-minus

Although we did not rate this facility favorably overall, we want to draw your attention to its excellent inspections in recent years. We awarded them an impressive grade of A- in this category. Our inspection grades are based on pieces of information found on the a nursing home's recent inspection reports. Deficiencies are a key item to look for on these inspections. You should especially avoid nursing homes with severe deficiencies associated with endangerment of patients. Although this nursing home had some deficiencies on its inspection report, none of them were severe based on CMS' deficiency scale. A couple minor deficiencies aren't the end of the world.

Long-term Care Quality

Grade: C

One of this nursing home's higher category grades was in the area of long-term care. This ended up being its second most favorable category. In that area, we awarded this facility a grade of C. In our long-term care assessment, we focus on the volume of services offered by a nursing home, along with a handful of qualitative metrics. In addition to considering the amount of care provided by nurses and other staff, we looked at the number of residents vaccinated against pneumonia. Thankfully, this nursing home vaccinated 100 percent of its patients, which is a very solid figure. Finally, this nursing home was also able to limit hospitalizations. It had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: D

Sadly, this nursing home's next best score is short-term care. Nevertheless, with a D in this category, it still fared relatively poorly. Short-term care ratings are based on the facility's quantity of skilled skilled healthcare professionals. This means a broad scope of nursing services, ranging from registered nurses to physical and occupational therapists, as well as other types of therapy. With a grade in this range for this category, we were not stunned to discover this place was below average in the two key staffing areas we looked at. In fact, it provided significantly fewer registered nurse and physical therapist hours per resident than most nursing homes. The final datapoint we assessed in this area is the number of patients that ultimately returned home from the nursing home. This facility struggled quite a bit in this area as well, with just 0 percent of its residents returning home. Unfortunately, this was quite a bit below average.

Nurse Quality

Grade: F

The last area we assessed was nursing. It received a lowly F for this category, which is a bottom of the barrel grade. When determining a nursing home's nursing grade, we look at the number of hours nurses are seeing patients as well as the level of skill of the nurses. This place provided just 0.2 hours of nursing care per patient each day. This figure is far below the national average. Finally, we also looked at some nursing quality measures in calculating our nursing ratings. This nursing home fared well in terms of avoiding major falls and pressure ulcers. We consider these data points to be good indicators of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Whisperwood Nursing & Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Whisperwood Nursing & Rehabilitation Center, 7.79% of Patients had Pressure Ulcers

This tells you the percentage of patients that have had a pressure ulcer. Pressure ulcers, also known as bed sores, are often the result of patients not being moved frequently enough. Better nursing protocols can limit the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B-plus

In Whisperwood Nursing & Rehabilitation Center, 3.33% of Patients had Serious Falls

This figure is an indication of the percentage of long-term stay residents who have had a fall which caused major injury. This is one of the statistics we use in computing nursing grades.

Minimizes Urinary Tract Infections

Grade: B

In Whisperwood Nursing & Rehabilitation Center, 1.51% of Patients had UTIs

This is the percent of patients that sustained a urinary tract infection. Urinary tract infections are routinely associated with nursing homes with worse hygiene protocols. Additional nurse staffing reduces the percentage of residents in a nursing home who suffer from UTI's. Keep in mind that this metric is affected by by the fact that facilities have incongruent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Whisperwood Nursing & Rehabilitation Center, 11.48% of Patients use Anti-Psychotic Medication

This tells you the percent of residents given antipsychotic medications. Antipsychotic medications are prescribed to patients for a variety of conditions, including dementia. Tragically, in limited cases, increased usage of these drugs may suggest a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In Whisperwood Nursing & Rehabilitation Center, 22.56% of Patients use Anti-Anxiety Medication

This statistic indicates the percent of long-term care residents taking antianxiety medications.

Managing Depression Among Residents

Grade: D

In Whisperwood Nursing & Rehabilitation Center, 4.81% of Patients

This datapoint measures the percent of long-term patients who are demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: A

In Whisperwood Nursing & Rehabilitation Center, 94.64% of Patients

This datapoint measures the percent of long-term stay patients that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: B-minus

In Whisperwood Nursing & Rehabilitation Center, 17.1% Percentage of Patients

This metric is a measure of the percentage of long-term stay residents that required additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and taking a bath. Some believe that this is a measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: C

In Whisperwood Nursing & Rehabilitation Center, 16.36% Percentage of Residents

This metric tracks the percent of long-term stay residents who retained mobility levels. Some experts would argue that mobility is vital to patients physical and mental health.

Hospitalizations

Grade: D

In Whisperwood Nursing & Rehabilitation Center, 1.67 Hospitalizations per 1,000 resident days

This datapoint is a measure of the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Whisperwood Nursing & Rehabilitation Center, 16.36 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: B

In Whisperwood Nursing & Rehabilitation Center, 11.4 Percentage of Patients

Measures the number of times residents are sent to the emergency room per thousand days of short-term care. Staying out of the emergency room is one way to measure patient well-being during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Whisperwood Nursing & Rehabilitation Center, 66.86% Percentage of Resident

This is a measure of the percentage of short-term care patients that experienced functional improvements.

Scores for Lubbock, TX

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of A-minus

Looking for more options? Lubbock, Texas has 13 other nursing homes

Nearby Hospitals

  • Lubbock Heart Hospital LpAcute Care Hospitals 1.22 miles away4810 North Loop 289 Lubbock Texas 79416Proprietary(806) 687-7777
  • Covenant Childrens HospitalChildrens 2.2 miles away4015 22nd Place Lubbock Texas 79410Voluntary non-profit - Private(806) 725-7975
  • Covenant Medical CenterAcute Care Hospitals 2.48 miles away3615 19th Street Lubbock Texas 79410Voluntary non-profit - Church(806) 725-4431
  • University Medical CenterAcute Care Hospitals 2.54 miles away602 Indiana Avenue Lubbock Texas 79415Government - Hospital District or Authority(806) 775-8200
  • Grace Medical CenterAcute Care Hospitals 4.7 miles away2412 50th St Lubbock Texas 79412Voluntary non-profit - Other(806) 788-4100

Nearby Dialysis

  • Lubbock Dialysis Center-Redbud0.69 miles away1126 Slide Rd. Suite 4-A Lubbock Texas 79416CMS Rating: 2 stars Dialysis Stations: 40 (806) 785-6285
  • Us Renal Care Kidney Center of Lubbock2.31 miles away3801 21st Street Suite 100 Lubbock Texas 79410CMS Rating: 3 stars Dialysis Stations: 28 (806) 771-9933
  • Dialysis Center of Lubbock4.35 miles away6630 Quaker Ave Suite 102 Lubbock Texas 79413CMS Rating: 2 stars Dialysis Stations: 29 (806) 793-1414
  • Fresenius Medical Care Lubbock4.69 miles away2710 Avenue Q Lubbock Texas 79411CMS Rating: 4 stars Dialysis Stations: 34 (806) 744-1252
  • Bio Medical Applications of Texas, Inc6.25 miles away8704 University Ave Lubbock Texas 79423Dialysis Stations: 13 (806) 748-0002
  • Innovative Dialysis Center of Lubbock, LLC6.93 miles away1826 Parkway Dr Lubbock Texas 79403Dialysis Stations: 13 (806) 747-1366