Whisperwood Nursing & Rehabilitation Center: Nursing Home OverviewSkip to content

Whisperwood Nursing & Rehabilitation Center

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: D
Oct 18: CNov 18: DDec 18: DJan 19: DFeb 19: FMay 19: FJun 19: FJul 19: DAug 19: DSep 19: DJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: DNov 20: DJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: DFeb 22: DMar 22: DApr 22: FMay 22: FJun 22: FAug 22: DSep 22: DOct 22: DNov 22: DJan 23: CFeb 23: CMar 23: CApr 23: DJun 23: CJul 23: CAug 23: CSep 23: COct 23: CNov 23: D
See Rating Overview
Whisperwood Nursing & Rehabilitation Center's website

5502 W 4th St,
Lubbock TX 79416

(806) 793-1111

59.12% estimated occupancy 1

Whisperwood Nursing & Rehabilitation Center is located in Lubbock, Texas. This city is among the most densely populated cities in the country with has 254,282 people. This nursing home received an overall grade of D based on the data we looked at. Unfortunately, this grade isn't too far off the city grade for Lubbock, which is a C. Nevertheless, you still ought to be able to do better We wouldn't blame you if you're ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, long-term care grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Government - Hospital district
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Optometry

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Long-term Care Quality

Grade: B

Although we didn't rate this nursing home favorably overall, we want to point out its relatively favorable long-term care rating this year. We gave it a grade of B in this area. When nursing homes receive this type of grade in long-term care it is a good sign for resident care and indicates that the nursing home is well-staffed with nurses and aids. On top of looking at the amount of care provided by nurses and other staff, we also looked at the number of residents vaccinated for pneumonia. This nursing home gave the vaccine to 98.9011 percent of its residents, which is higher than most nursing homes. Lastly, this nursing home was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Facility Inspections

Grade: B

Shockingly, this nursing home actually received a good score in inspections as well. We gave it a grade of B for that category, which is one of our better scores. Few facilities that were this poor overall earned multiple category grades of this caliber. Inspection grades weigh several factors, including deficiencies and federal fines. You can learn more about each of these items by reviewing copies of nursing homes' inspection reports. While this nursing home had some minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are ones found in categories G through L. This means CMS didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A couple minor deficiencies aren't the end of the world.

Short-term Care Quality

Grade: D

We awarded this nursing home just a D for our short-term care grade. This is not a score to write home about. Our short-term care scores are important for prospective residents requiring rehabilitation. Rehabilitation generally mandates more highly-skilled nursing. This includes a wide scope of nursing services, spanning from registered nurses to physical and speech therapists, as well as other forms of therapy. Not surprisingly, we found that this facility provides substantially less physical therapist and registered nurse hours per resident than the average nursing home. The last datapoint we looked at in this area is the number of patients who were able to leave the facility and return to the community. We discovered that just 4.4 percent of this facility's residents were able to return home, which is well below average. The combination of these subpar metrics was damning for this nursing home's short-term care score.

Nurse Quality

Grade: F

Switching gears to the fourth area, this nursing home really didn't fare well in this category either. With a very poor grade of F in nursing, this is just about as as uninspiring as it gets. Our nursing rating looks at the facility's nurse staffing levels. We consider both the levels of skill of the nurses as well as the number of hours spent with patients. This place offered only 0.2 hours of nursing care per resident each day. This is an alarmingly low total. In addition to its below average nursing hour totals, this nursing home also received poor marks in several of the quality-based measures we considered in computing our nursing ratings. We found that a higher percentage of this nursing home's patients experienced falls leading to serious injury.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Whisperwood Nursing & Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Whisperwood Nursing & Rehabilitation Center, 5.36% of Patients had Pressure Ulcers

This is the percent of residents that sustained a pressure ulcer. Pressure ulcers are skin damage due to remaining in one position for an excessive period of time.

Minimizes Serious Falls

Grade: B-minus

In Whisperwood Nursing & Rehabilitation Center, 3.66% of Patients had Serious Falls

This indicates the percentage of patients that suffered from a major fall. Falls resulting in severe injuries are considered to be a barometer of the quality of nursing care at a nursing home. Major falls are routinely the result of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: A-minus

In Whisperwood Nursing & Rehabilitation Center, 0.77% of Patients had UTIs

This indicates the percentage of patients that suffered from a urinary tract infection. These infections are sometimes linked to poorer hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Whisperwood Nursing & Rehabilitation Center, 20.91% of Patients use Anti-Psychotic Medication

This is the percent of residents who were given antipsychotic medications. While antipsychotic drugs may be vital to many residents, it is important to confirm these medications are being used only where medically required. In some cases, increased usage of these drugs may mean a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In Whisperwood Nursing & Rehabilitation Center, 45.15% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients given antianxiety drugs. Antianxiety drugs are administered to residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B-minus

In Whisperwood Nursing & Rehabilitation Center, 5.98% of Patients

This tells you the percentage of patients demonstrating signs of depression. High rates of depression could be a sign a less hospitable environment.

Appropriate Vaccine Usage

Grade: A-minus

In Whisperwood Nursing & Rehabilitation Center, 99.11% of Patients

This metric is a measure of the percentage of long-term care residents that were given the pneumonia and flu vaccines. Respiratory viruses can be deadly for seniors, making these vaccines critical to patient care.

Residents Maintain Autonomy

Grade: B-plus

In Whisperwood Nursing & Rehabilitation Center, 12.82% of Patients

This is the percentage of patients that needed increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: F

In Whisperwood Nursing & Rehabilitation Center, 2.75% of Residents

This indicates the percentage of residents that maintained mobility over time. Optimizing mobility is usually a great sign for residents' health.

Hospitalizations

Grade: C

In Whisperwood Nursing & Rehabilitation Center, 0.02 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per 1,000 days of care. There is generally a correlation between reduced hospitalizations and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: A-plus

In Whisperwood Nursing & Rehabilitation Center, 2.75% of Residents Rehospitalized

This is the number of rehospitalizations per thousand days of short-term care. There is generally a correlation between keeping patients out of the hospital and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: A-plus

In Whisperwood Nursing & Rehabilitation Center, 5.52% of Patients

This indicates the number of emergency room visits per 1,000 days of short-term care. There is a correlation between fewer emergency room visits and the overall quality of nursing home care.

Scores for Lubbock, TX

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of B-plus

Looking for more options? Lubbock, Texas has 13 other nursing homes

Nearby Hospitals

  • Lubbock Heart Hospital LpAcute Care Hospitals 1.22 miles away4810 North Loop 289 Lubbock Texas 79416Proprietary(806) 687-7777
  • Covenant Childrens HospitalChildrens 2.2 miles away4015 22nd Place Lubbock Texas 79410Voluntary non-profit - Private(806) 725-7975
  • Covenant Medical CenterAcute Care Hospitals 2.48 miles away3615 19th Street Lubbock Texas 79410Voluntary non-profit - Church(806) 725-4431
  • University Medical CenterAcute Care Hospitals 2.54 miles away602 Indiana Avenue Lubbock Texas 79415Government - Hospital District or Authority(806) 775-8200
  • Grace Medical CenterAcute Care Hospitals 4.7 miles away2412 50th St Lubbock Texas 79412Voluntary non-profit - Other(806) 788-4100

Nearby Dialysis

  • Lubbock Dialysis Center-Redbud0.69 miles away1126 Slide Rd. Suite 4-A Lubbock Texas 79416CMS Rating: 2 stars Dialysis Stations: 40 (806) 785-6285
  • Us Renal Care Kidney Center of Lubbock2.31 miles away3801 21st Street Suite 100 Lubbock Texas 79410CMS Rating: 3 stars Dialysis Stations: 28 (806) 771-9933
  • Dialysis Center of Lubbock4.35 miles away6630 Quaker Ave Suite 102 Lubbock Texas 79413CMS Rating: 2 stars Dialysis Stations: 29 (806) 793-1414
  • Fresenius Medical Care Lubbock4.69 miles away2710 Avenue Q Lubbock Texas 79411CMS Rating: 4 stars Dialysis Stations: 34 (806) 744-1252
  • Bio Medical Applications of Texas, Inc6.25 miles away8704 University Ave Lubbock Texas 79423Dialysis Stations: 13 (806) 748-0002
  • Innovative Dialysis Center of Lubbock, LLC6.93 miles away1826 Parkway Dr Lubbock Texas 79403Dialysis Stations: 13 (806) 747-1366