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Westwood Hills Nursing and Rehabilitation Center

  • Nursing Home
  • Contracted Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: C
Oct 18: CNov 18: CDec 18: CJan 19: CFeb 19: CMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: B+Aug 20: BSep 20: B+Oct 20: BJan 21: B+Feb 21: B+Mar 21: B+Apr 21: B+May 21: B+Jun 21: B+Jul 21: B-Aug 21: B-Sep 21: BOct 21: B-Nov 21: B-Jan 22: CFeb 22: CMar 22: CApr 22: CMay 22: CJun 22: CAug 22: CSep 22: C
See Rating Overview
Westwood Hills Nursing and Rehabilitation Center's website

1016 Fletcher Street,
Wilkesboro NC 28697

(336) 667-9261

49.77% estimated occupancy 1

Westwood Hills Nursing and Rehabilitation Center is one of a mere two available facilities located in Wilkesboro, North Carolina. With an overall grade of C, this appears to be a solid nursing home. Based on all of the relevant data, there are definitely much worse facilities out there. One of the major highlights of this facility's profile is its exemplary inspection reports, which we will address in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: A

In addition to being a respectable nursing home overall, this place really excelled in the area of inspections, where it received a grade of A. Few facilities performed better in this category. Arguably the most critical factor we consider in determining our inspection scores is deficiencies. These deficiencies can be found on a facility's inspection reports. Places with better grades in this area most likely dodged the most severe deficiencies involving health risks or even death. Although this place had some deficiencies on its inspection report, none of them were serious based on CMS' scale. A couple of minor deficiencies shouldn't stop you from considering a nursing home.

Nurse Quality

Grade: B-minus

One of the other reasons we graded this nursing home so highly is that it earned a very impressive nursing grade. Nursing turned out to be its second best category grade. In that area, we gave this facility an B-. Our nursing grade is primarily tied to the nursing home's nurse staffing. This nursing home provided just 0.3 hours of nursing care per patient per day. This is a relatively low total compared with most other nursing homes. Lastly, nursing scores also consider quality-based assessments, such as avoiding major falls. Despite not having the highest total nursing hours, this nursing home performed admirably in the metric of preventing major falls. This is typically an indicator that a place has quality controls in place. Many falls can be avoided if a nursing home provides enough nurses aids to assist its patients.

Long-term Care Quality

Grade: C

This nursing home's next most favorable area is long-term care. We awarded it a C in this area. This is essentially a middle of the road score in this area. In calculating our long-term care grades, we scrutinize the assistance with daily living received by a nursing home's patients. After assessing the quantity of care provided by aids and other staff, we turned to the facility's vaccination record. We were pleased to find that this facility vaccinated 100 percent of its patients for pneumonia. This place keeps its residents out of the hospital. Indeed, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: D

The next area we analyzed was short-term care, which was this nursing home's least impressive area. We awarded this nursing home a grade of D in that category. Our short-term care ratings are believed to be most critical for patients needing a nursing home for rehabilitation. Rehabilitation generally mandates more skilled nursing. Skilled nursing includes not only nursing services, but also physical and occupational therapy, as well as other types of therapy. As you might expect, we found that this facility provides significantly less physical therapist and registered nurse hours per resident than a typical nursing home. Lastly, we looked at the percentage of residents who were able to return to the community from this nursing home. We found that just 4 percent of this nursing home's patients returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Westwood Hills Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Westwood Hills Nursing and Rehabilitation Center, 10.09% of Patients had Pressure Ulcers

This indicates the percent of patients who sustained a pressure ulcer. Pressure ulcers are skin damage resulting from remaining in one position for too long.

Minimizes Serious Falls

Grade: D

In Westwood Hills Nursing and Rehabilitation Center, 3.86% of Patients had Serious Falls

This datapoint is an indication of the percent of long-term stay patients which had a fall which resulted in severe injury. We use this statistic in computing our nursing scores.

Minimizes Urinary Tract Infections

Grade: A+

In Westwood Hills Nursing and Rehabilitation Center, 3.21% of Patients had UTIs

This is a measure of the percentage of long-term care patients that have experienced urinary tract infections. Although a higher rate of these infections may reflect poorly on a nursing home's cleanliness, it is difficult to compare different nursing homes due to nursing homes having reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Westwood Hills Nursing and Rehabilitation Center, 11.74% of Patients use Anti-Psychotic Medication

This indicates the percent of residents given antipsychotic drugs. While antipsychotic medications may be helpful for many patients, it is important to ensure these drugs are being used appropriately. In some situations, high levels of antipsychotic drug use may indicate a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Westwood Hills Nursing and Rehabilitation Center, 22.05% of Patients use Anti-Anxiety Medication

This is the percent of patients who were given antianxiety medications. These medications are commonly prescribed to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B

In Westwood Hills Nursing and Rehabilitation Center, 3.01% of Patients

Measures the percentage of long-term care residents demonstrating symptoms of depression. Many would argue this is a reasonable measure of patient quality of life.

Appropriate Vaccine Usage

Grade: A

In Westwood Hills Nursing and Rehabilitation Center, 87.89% of Patients

This tells you the percent of residents that have received the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: C

In Westwood Hills Nursing and Rehabilitation Center, 18.87% Percentage of Patients

This tells you the percent of patients who required more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: F

In Westwood Hills Nursing and Rehabilitation Center, 24.57% Percentage of Residents

Measures the percent of long-term stay patients that retained mobility levels. Many believe that mobility is important for residents' physical and mental health.

Hospitalizations

Grade: A

In Westwood Hills Nursing and Rehabilitation Center, 1.39 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: A-plus

In Westwood Hills Nursing and Rehabilitation Center, 24.57 Percentage of Residents Rehospitalized

This datapoint measures the number of rehospitalizations per thousand days of short-term patient care. Avoiding rehospitalizations during rehabilitation is important to restoring the physical well-being of residents.

Short-term Care: ER Visits

Grade: F

In Westwood Hills Nursing and Rehabilitation Center, 11.81 Percentage of Patients

This indicates the number of emergency room visits per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Westwood Hills Nursing and Rehabilitation Center, 72.58% Percentage of Resident

This metric is a measure of the percent of short-term stay patients who experienced functional improvements, such as with activities of daily living. Some experts argue that this is a reliable measure of a nursing home's rehabilitation performance.

Nearby Hospitals

  • Wilkes Regional Medical CenterAcute Care Hospitals 1.79 miles away1370 West D St North Wilkesboro North Carolina 28659Government - Local(336) 651-8100

Nearby Dialysis

  • Wilkes Dialysis Center1.56 miles away1917 a West Park Drive North Wilkesboro North Carolina 28659Dialysis Stations: 24 (336) 903-6809
  • Wilkes Dialysis Center of Wake Forest University1.56 miles away1917 W. Park Dr Suite A North Wilkesboro North Carolina 28659Dialysis Stations: 24 (336) 903-6809
  • Fresenius Medical Care of Alexander County16.71 miles away175 Commerce Drive Taylorsville North Carolina 28681Dialysis Stations: 13 (828) 632-3547