Westwood Hills Nursing and Rehabilitation Center: Nursing Home OverviewSkip to content

Westwood Hills Nursing and Rehabilitation Center

  • Nursing Home
  • Contracted Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
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Westwood Hills Nursing and Rehabilitation Center's website

1016 Fletcher Street,
Wilkesboro NC 28697

(336) 667-9261

56.19% estimated occupancy 1

Westwood Hills Nursing and Rehabilitation Center is a large nursing home located in Wilkesboro, North Carolina. With an overall rating of D, this is a lower end nursing home. If you are not happy with this facility's poor overall grade, you may find your options to be limited in Wilkesboro. The city has just one other nursing home. Despite all this, one of the few highlights of this nursing home's profile is its strong inspection reports. You can scroll down to find out about inspections and other category scores

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

While we were fairly low on this nursing home overall, we awarded it an A for our inspections rating. This score is far more impressive than the facility's overall score. Our inspection grades are based on datapoints located in the a nursing home's recent inspection reports. Deficiencies are an important thing to look for on these inspections. Most importantly, you should avoid nursing homes with severe deficiencies associated with endangerment of patients. Fortunately, although this nursing home had a few minor dings on its report, it had no severe deficiencies. Severe deficiencies are labeled as categories G through L. This tells you CMS didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies aren't necessarily the end of the world.

Long-term Care Quality

Grade: B-minus

This nursing home's next best category is long-term care. We gave it a B- in this category. This is essentially a middle of the road score in this category. Long-term care grades focus on a facility's assistance with daily living rather than the highly skilled nursing and medical services that are critical to a skilled nursing facility. Once we assessed the amount of care provided by nurses, we turned to the nursing home's vaccination data. We were pleased to discover that this facility vaccinated 99.402985 percent of its patients against pneumonia. Lastly, this nursing home was also able to limit hospitalizations. In fact, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: F

This facility ended up receiving rock bottom score in our nursing category. It received an F in this category. Nursing grades are primarily associated with the nursing home's nurse staffing. This nursing home provided a meager 0.3 hours of nursing care per resident per day. This is well below average. Lastly, we also looked at some nursing quality-based metrics in determining our nursing grades. This facility fared well in terms of avoiding pressure ulcers and major falls. Many consider these metrics to be measures of the quality of nursing care.

Short-term Care Quality

Grade: F

Switching gears to our final area, this facility didn't fare very well here either. With a bottom of the barrel grade of F in short-term care, this is just about as bad as it gets. With our short-term care assessment, we strive to create a sound barometer for rehabilitation. In doing so, we analyze a facility's offerings of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Considering its grade in this area, we weren't surprised to learn that this place was well below average in terms of its number of physical therapy and registered nurse hours provided to its residents based on the figures we assessed. Frankly, this was about what we expected here. Finally, we looked at the number of residents who were able to return home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 3.6 percent of this facility's residents were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Westwood Hills Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Westwood Hills Nursing and Rehabilitation Center, 7.66% of Patients had Pressure Ulcers

This tells you the percent of residents that suffered from a pressure ulcer. Pressure ulcers, which are also called bed sores, are often the result of patients not being moved frequently enough. Better nursing protocols can minimize the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: D

In Westwood Hills Nursing and Rehabilitation Center, 6.27% of Patients had Serious Falls

This is a measure of the percentage of long-term patients who have had a fall which resulted in major injury. We use this statistic in calculating nursing grades.

Minimizes Urinary Tract Infections

Grade: B-plus

In Westwood Hills Nursing and Rehabilitation Center, 1.23% of Patients had UTIs

This is the percent of patients who sustained a urinary tract infection. Urinary tract infections are considered to be an indicator of nursing care at a nursing home. UTI's are routinely associated with a nursing home with worse hygiene protocols. Nevertheless, this datapoint may also be skewed for some facilities due to different reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Westwood Hills Nursing and Rehabilitation Center, 11.9% of Patients use Anti-Psychotic Medication

This statistic gauges the percent of long-term residents who are prescribed antipsychotic drugs. Excessive reliance on these medications may indicate a facility is using these drugs to subdue residents in scenarios where such drugs aren't medically required. Nevertheless, some nursing homes may need to rely more on these medications due to having more residents suffering from Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Westwood Hills Nursing and Rehabilitation Center, 23.68% of Patients use Anti-Anxiety Medication

This indicates the percentage of long-term care residents which were administered antianxiety medication. These medications are commonly prescribed to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B-plus

In Westwood Hills Nursing and Rehabilitation Center, 1.94% of Patients

Measures the percentage of long-term care residents demonstrating symptoms of depression. Many would argue this is a reasonable measure of patient quality of life.

Appropriate Vaccine Usage

Grade: A-minus

In Westwood Hills Nursing and Rehabilitation Center, 99.44% of Patients

This tells you the percent of residents that have received the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: C

In Westwood Hills Nursing and Rehabilitation Center, 19.17% of Patients

This tells you the percent of patients who required more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-minus

In Westwood Hills Nursing and Rehabilitation Center, 13.93% of Residents

Measures the percent of long-term stay patients that retained mobility levels. Many believe that mobility is important for residents' physical and mental health.

Hospitalizations

Grade: B

In Westwood Hills Nursing and Rehabilitation Center, 0.02 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: B-plus

In Westwood Hills Nursing and Rehabilitation Center, 13.93% of Residents Rehospitalized

This datapoint measures the number of rehospitalizations per thousand days of short-term patient care. Avoiding rehospitalizations during rehabilitation is important to restoring the physical well-being of residents.

Short-term Care: ER Visits

Grade: B

In Westwood Hills Nursing and Rehabilitation Center, 12% of Patients

This indicates the number of emergency room visits per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Westwood Hills Nursing and Rehabilitation Center, 83.35% of Resident

This metric is a measure of the percent of short-term stay patients who experienced functional improvements, such as with activities of daily living. Some experts argue that this is a reliable measure of a nursing home's rehabilitation performance.

Nearby Hospitals

  • Wilkes Regional Medical CenterAcute Care Hospitals 1.79 miles away1370 West D St North Wilkesboro North Carolina 28659Government - Local(336) 651-8100

Nearby Dialysis

  • Wilkes Dialysis Center1.56 miles away1917 a West Park Drive North Wilkesboro North Carolina 28659Dialysis Stations: 24 (336) 903-6809
  • Wilkes Dialysis Center of Wake Forest University1.56 miles away1917 W. Park Dr Suite A North Wilkesboro North Carolina 28659Dialysis Stations: 24 (336) 903-6809
  • Fresenius Medical Care of Alexander County16.71 miles away175 Commerce Drive Taylorsville North Carolina 28681Dialysis Stations: 13 (828) 632-3547