Westfield Center: Nursing Home OverviewSkip to content

Westfield Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: A
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Westfield Center's website

60 East Silver Street,
Westfield MA 01085

(413) 562-5121

66.32% estimated occupancy 1

Westfield Center is an average-sized nursing home located in Westfield, Massachusetts. After receiving an A overall grade, this facility has the prestigious distinction of being one of the 100 best facilities in Massachusetts. This is an impressive achievement in a state with a long list of high-end facilities. This is just about as good of a nursing home as you're going to find. Headlining this nursing home's exemplary report card is its nursing score, which is addressed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Colostomy Care
  • Orthopedic Rehabilitation

Awards

Best Nursing Home in Westfield, Massachusetts badge

Best Nursing Home in Westfield, Massachusetts Awards 2020

Best Nursing Home in Westfield, Massachusetts badge

Best Nursing Home in Westfield, Massachusetts Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: A

One of the reasons this turned out to be a great nursing home is that it received an impressive nursing score. In this category, we awarded this nursing home a grade of A. We weighed the licensure of nurses employed by the nursing home, in addition to the quantity of time those nurses were with residents, in calculating our grade in this area. This facility provided 0.3 hours of nursing care per resident per day. Finally, we also assessed some nursing quality measures in determining our nursing grades. This place performed very well when it comes to avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Facility Inspections

Grade: A

Adding to its impressive category scores, this facility also excelled in the area of inspections, where it received an A. Our inspection scores are tied to several pieces of information found on the a nursing home's recent government inspections. Nursing homes that receive favorable grades in this category typically have few deficiencies on those reports. Most importantly, these nursing homes generally do not have any severe deficiencies which are associated with risks to patient safety. Fortunately, although this facility had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones found in categories G, H, I, J, K and L. This means that CMS didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: A

This facility also excelled in the category of short-term care, where we awarded it a score of A. Very few nursing homes received a better grade in this category. Our short-term care grades are arguably more important for people in need of a nursing home for rehabilitation. Rehabilitation typically mandates higher levels of skilled nursing. Skilled nursing means not merely nursing, but also physical and respiratory therapy, as well as other forms of therapy. Fortunately, it appear that this nursing home employs registered nurses. Not all facilities employs these types of nurses. However, based on the information this nursing home provided, it does not look like the facility employs physical therapists. Lastly, we looked at the number of residents who ultimately were able to return home from this nursing home. We found that 5.6 percent of this facility's patients were able to return home.

Long-term Care Quality

Grade: A-minus

In our last area, this facility also was awarded an excellent long-term care rating, with an A-. This wrapped up a very impressive report card. Nursing homes that excel in this category tend to provide patients with better supervision and stay on top of routine healthcare services. Once we assessed the quantity of care provided by nurses aids and other staff, we turned to the facility's vaccination statistics. This nursing home vaccinated 100 percent of its patients for pneumonia. Vaccines are vital to keeping patients out of the hospital. Lastly, this place was able to limit hospitalizations. It had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Westfield Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-plus

In Westfield Center, 2.27% of Patients had Pressure Ulcers

This indicates the percentage of residents that sustained a pressure ulcer. Pressure ulcers are skin damage caused by remaining in one position for an excessive period of time.

Minimizes Serious Falls

Grade: A

In Westfield Center, 1.34% of Patients had Serious Falls

This tells you the percent of patients that suffered from a major fall. Falls leading to severe injuries are routinely caused by lower levels of patient supervision. Closer supervision reduces the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: B-minus

In Westfield Center, 2.05% of Patients had UTIs

This is the percent of residents that suffered from a urinary tract infection. These infections may be associated with poor hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Westfield Center, 13.02% of Patients use Anti-Psychotic Medication

This metric gauges the percent of long-term residents that are prescribed antipsychotic drugs. High levels of antipsychotic drug use may indicate that a facility is using these drugs to subdue residents in scenarios where such drugs aren't medically required. Nevertheless, some facilities need to rely more on these drugs due to having more patients with Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Westfield Center, 3.9% of Patients use Anti-Anxiety Medication

This statistic is a measure of the percent of long-term care residents taking antianxiety medications.

Managing Depression Among Residents

Grade: D

In Westfield Center, 24.53% of Patients

This is the percent of residents showing depressive symptoms. Higher rates of depression could reveal lower quality care.

Appropriate Vaccine Usage

Grade: A-minus

In Westfield Center, 99.56% of Patients

This metric is a measure of the percent of long-term care residents that received the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these types of vaccines indispensable.

Residents Maintain Autonomy

Grade: B

In Westfield Center, 13.93% of Patients

This is the percent of patients who required more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living could indicate erosion of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Westfield Center, 18.67% of Residents

This tells you the percent of patients who remained mobile levels over time. Retaining mobility is usually a good sign for residents' health.

Hospitalizations

Grade: A-minus

In Westfield Center, 0.01 Hospitalizations per 1,000 resident days

This metric measures the number of times residents are hospitalized per thousand days of patient care. Staying out of the hospital is important to the physical well-being of patients.

Short-term Care: Rehospitalizations

Grade: B-minus

In Westfield Center, 18.67% of Residents Rehospitalized

This metric tracks the number of rehospitalizations per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: A-minus

In Westfield Center, 8.27% of Patients

This tells you the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Westfield Center, 83.17% of Resident

This metric measures the percentage of short-term care patients who saw functional improvements, such as with activities of daily living. Some experts argue that this is a reasonable measure of rehabilitation services.

Nearby Hospitals

  • Baystate Noble HospitalAcute Care Hospitals 1.05 miles away115 West Silver Street Westfield Massachusetts 01085Voluntary non-profit - Private(413) 568-2811
  • Baystate Medical CenterAcute Care Hospitals 6.82 miles away759 Chestnut Street Springfield Massachusetts 01199Voluntary non-profit - Private(413) 794-0000
  • Mercy Medical CtrAcute Care Hospitals 7.33 miles away271 Carew Street Springfield Massachusetts 01104Voluntary non-profit - Private(413) 748-9000
  • Holyoke Medical CenterAcute Care Hospitals 8.34 miles away575 Beech Street Holyoke Massachusetts 01040Voluntary non-profit - Private(413) 534-2500
  • Cooley Dickinson Hospital Inc,TheAcute Care Hospitals 15.9 miles away30 Locust Street Northampton Massachusetts 01060Voluntary non-profit - Private(413) 582-2000

Nearby Dialysis

  • Pioneer Valley Dialysis Center6.37 miles away208 Ashley Avenue West Springfield Massachusetts 01089CMS Rating: 4 stars Dialysis Stations: 29 (413) 750-3400
  • Heritage Dialysis Center, LLC6.53 miles away67 Cooper Street Agawam Massachusetts 01001Dialysis Stations: 13 (413) 786-2022
  • Ara-Holyoke Dialysis LLC6.6 miles away36 Lower Westfield Rd Unit C-153 Holyoke Massachusetts 01040Dialysis Stations: 20 (413) 533-3128
  • Western Mass. Kidney Center (Bma Springfield)7.14 miles away2000 Main Street Springfield Massachusetts 01103CMS Rating: 4 stars Dialysis Stations: 33 (413) 739-4751
  • Chicopee Dialysis Center7.18 miles awayI 391 Industrial Park 317 Meadow Street Chicopee Massachusetts 01013Dialysis Stations: 17 (413) 535-2529
  • Springfield Dialysis Center7.65 miles away125 Liberty Street, Suite 101 Springfield Massachusetts 01103Dialysis Stations: 16 (413) 736-9600
  • Dialysis Center of Western Massachusetts9.33 miles away601 Memorial Drive, Suite H Chicopee Massachusetts 01020Dialysis Stations: 15 (413) 593-3078
  • East Springfield Dialysis (Bma of Massachusetts)9.98 miles away1515 State Street Springfield Massachusetts 01109CMS Rating: 5 stars Dialysis Stations: 16 (413) 732-1586