Westchester Manor at Providence Place
1795 Westchester Drive, High Point NC 27262 · (336) 884-2222 · 90.46% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Westchester Manor at Providence Place is a large non-profit nursing home located in High Point, North Carolina. We gave this facility an overall grade of B-. A grade of this caliber requires some respectable marks. You can certainly do worse than this nursing home. We were also pleased to discover that this place was consistent in each of the major categories. Additional information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 129 Beds
CCRC :
Non profit - Church related
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While this facility's overall grade was decent, it really fared well in the area of inspections. In fact, we awarded it a grade of A for that category, which is one of our highest scores. Inspection ratings take several factors into consideration, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these issues by obtaining copies of nursing homes' inspection reports. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Even some of the best nursing homes receive an occasional ding on their inspection report.
Long-term Care Quality
Another one of this nursing home's more impressive category grades came in the category of long-term care. In that area, we awarded this nursing home a grade of B. For prospective residents looking for a permanent residence as opposed to rehabilitation, long-term care grades are an important measure. This facility's vaccination data weren't as impressive as its nursing hours data. It gave the pneumonia vaccine to just 85.71429 percent of its residents. We would love to see some improvement in this area in the future. This place also excelled at keeping its residents out of the hospital. In fact, it had only 1.54 hospitalizations per one thousand long-term resident days.
Nurse Quality
This nursing home's nursing grade appears to be one of its better features. The facility received a grade of B- in this category. The nursing rating consists of many subcategories, but the paramount consideration is the quantity of nurse hours per patient per week. This nursing home provides an impressive 4 hours of nursing care per resident per day. Lastly, our nursing grades also weigh quality-based assessments, such as avoiding major falls. This place performed above average in this area.
Short-term Care Quality
The final category we scored was short-term care. In this category, we awarded this facility a grade of C. In determining our short-term care grades, we analyze a facility's levels of skilled nursing, which includes registered nurses, physical therapists speech therapists and other highly skilled individuals. This rating is generally a useful assessment of a nursing home's ability to rehabilitate patients. This nursing home employs both physical therapists and registered nurses. Not all facilities employ these skilled professionals. The last statistic we looked at in this area is the number of residents who were able to leave the nursing home and return to the community. This place was respectable in this metric with 47.5 percent of its residents returning home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Westchester Manor at Providence Place Quality Metrics
Minimizes Pressure Ulcers
This tells you the percentage of residents that suffered from a pressure ulcer. Pressure ulcers are damage to the skin resulting from remaining in one position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This figure tells you the percent of long-term residents which suffered a fall leading to major injury. This is one of the statistics we use in calculating our nursing ratings.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of residents who sustained a urinary tract infection. UTI's are considered by many in the nursing home industry to be a measure of the quality of nursing care . UTI's are often caused by a facility with lower levels of hygiene. Nevertheless, this metric could be skewed for certain nursing homes due to varying reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This metric tells you the percent of long-term residents which are given antipsychotic medication. Excessive reliance on these medications may mean a facility is using these drugs to subdue residents in scenarios where such medications aren't medically indicated. However, some facilities need to rely on these drugs due to having more residents with cognitive disorders.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percentage of residents who were given antianxiety drugs. These drugs are given to residents experiencing anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This datapoint measures the percent of long-term residents who are showing signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint measures the percentage of long-term care patients that were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint is a measure of the percentage of long-term stay patients who needed more assistance with activities of daily living over time. Activities of daily living include activities such as dressing and bathing.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is the percentage of residents who maintained mobility over time. Optimizing mobility is usually a great sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This metric measures the number of times residents are hospitalized per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is the number of rehospitalizations per 1,000 days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric tracks the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric is a measure of the percentage of short-term stay residents who saw functional improvements.
Percentage of Resident
Higher is Better