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West Side House

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B
Oct 18: CNov 18: CDec 18: CJan 19: CFeb 19: CMay 19: CJun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: B-Mar 20: CApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: BOct 20: CJan 21: B-Feb 21: B-Mar 21: B-Apr 21: CMay 21: CJun 21: B-Jul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: B-Feb 22: B-Mar 22: B-Apr 22: B-May 22: B-Jun 22: BAug 22: BSep 22: B
See Rating Overview
West Side House's website

35 Fruit Street,
Worcester MA 01609

(508) 752-6763

50.32% estimated occupancy 1

West Side House is on a list of 16 facilities in Worcester, Massachusetts. This facility received a grade of B overall. We found this nursing home to be better than most of the facilities in Worcester, which has a city grade of B-. Based on all of the relevant data, you can do much worse than this facility. The best part of this nursing home's strong report card was its nursing rating. Nursing grades are discussed in the next paragraph

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Stroke Recovery
  • Occupational Therapy
  • Mental Health
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Nurse Quality

Grade: B-plus

To pair with its strong overall score, this nursing home earned a B+ in nursing. Our nursing score focuses on the facility's level of nurse staffing. We weigh both the levels of training of the nurses as well as the amount of time spent with residents. This nursing home averages 0.4 hours of nursing care per resident per day. Finally, we also looked at several nursing quality-based metrics and this place excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any nursing home the state in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can often be prevented by providing better nursing care, such as having a system of moving a patient more often.

Facility Inspections

Grade: B-plus

Adding to its impressive profile, this facility also performed well in the category of inspections. In fact, it received a nearly flawless government inspection report this year. As a result, it received one of our best grades in that category with an B+. Arguably the most critical factor we consider in calculating our inspection scores is deficiencies. Deficiencies can be found on a nursing home's inspection reports. Nursing homes with higher scores in this area most likely dodged the more severe deficiencies involving things like patient abuse. This particular nursing home received 3 deficiencies on its inspection report. Overall, this is still a good inspection report, but we'd always recommend looking into any deficiencies you find troubling.

Long-term Care Quality

Grade: B-plus

The third area we looked at is long-term care. This facility received a favorable long-term care grade, with a B+ in the category. Long-term care grades of this caliber generally require both around the clock care from nurses and aids, as well as quality routine healthcare services. Once we looked at the amount of care provided by nurses aids and other staff, we then looked at the facility's vaccination statistics. This nursing home vaccinated 100 percent of its residents against pneumonia. Vaccines are vital to keeping patients healthy. Finally, this place was able to limit hospitalizations. It had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low number.

Short-term Care Quality

Grade: B-minus

Our next area is short-term care, where we awarded this nursing home a grade of B- in this category. Our short-term care grade is often used to gauge a facility's performance with rehabilitation. In order to offer good rehabilitation services, nursing homes generally must have better levels of skilled nursing services. These types of services include registered nurses, physical therapists, respiratory therapists and other types of therapists. We weren't able to track down information on registered nurse or physical therapy staffing for this nursing home. Finally, we considered the percentage of patients who ultimately returned home from this facility. We found that 0 percent of this facility's residents were able to return home. This figure was quite a bit below the national average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

West Side House Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In West Side House, 6.44% of Patients had Pressure Ulcers

This indicates the percent of residents that suffered from a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are often caused by patients staying in one position for too long. Better nursing protocols can limit the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B-minus

In West Side House, 3.68% of Patients had Serious Falls

This tells you the percent of residents that have had a major fall. Falls leading to major injury are considered by many experts to be a measure of nursing care . Falls which result in injury are routinely the result of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: A-minus

In West Side House, 2.42% of Patients had UTIs

This is the percent of patients that have had a urinary tract infection. UTI's are routinely the result of poor nursing care. Closer supervision can reduce the percentage of residents in a nursing home who suffer from UTI's. We want to point out that this metric is affected by by the fact that facilities have incongruent reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: F

In West Side House, 19.05% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents who were given antipsychotic drugs. While antipsychotic drugs may be helpful for many residents, it is important to ensure these drugs are being used appropriately. In limited cases, high levels of antipsychotic drug use may suggest a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In West Side House, 18.65% of Patients use Anti-Anxiety Medication

This datapoint tells you the percentage of long-term care patients taking antianxiety drugs.

Managing Depression Among Residents

Grade: A-minus

In West Side House, 1.93% of Patients

This is a measure of the percentage of long-term care residents showing signs of depression. Many argue this is a reasonable measure of patient quality of life.

Appropriate Vaccine Usage

Grade: B

In West Side House, 91.44% of Patients

This tells you the percent of patients that were given the flu and pneumonia vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: B-minus

In West Side House, 15.15% Percentage of Patients

Measures the percentage of long-term care residents that required increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and taking a bath.

Ability to Keep Residents Mobile

Grade: D

In West Side House, 17.66% Percentage of Residents

Measures the percentage of long-term stay residents that maintained mobility. Many in the industry would argue that the ability to move around is vital to residents' health.

Hospitalizations

Grade: B-plus

In West Side House, 1.44 Hospitalizations per 1,000 resident days

Measures the number of times residents are hospitalized per thousand days of patient care. Avoiding the hospital is key to preserving the physical health of residents.

Short-term Care: Rehospitalizations

Grade: A

In West Side House, 17.66 Percentage of Residents Rehospitalized

This is the number of rehospitalizations per thousand days of short-term care. There is generally a correlation between reduced hospitalizations and a nursing homes short-term rehabilitation performance.

Scores for Worcester, MA

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? Worcester, Massachusetts has 15 other nursing homes

Nearby Hospitals

  • St Vincent HospitalAcute Care Hospitals 0.76 miles away123 Summer Street Worcester Massachusetts 01608Proprietary(508) 363-5000
  • Umass Memorial Medical Center IncAcute Care Hospitals 2.73 miles away55 Lake Avenue North Worcester Massachusetts 01655Voluntary non-profit - Private(508) 334-1000
  • Marlborough HospitalAcute Care Hospitals 14.41 miles away157 Union Street Marlborough Massachusetts 01752Voluntary non-profit - Private(508) 481-5000
  • Milford Regional Medical CenterAcute Care Hospitals 16.9 miles away14 Prospect Street Milford Massachusetts 01757Voluntary non-profit - Other(508) 473-1190
  • Harrington Memorial Hospital-1Acute Care Hospitals 17.87 miles away100 South Street Southbridge Massachusetts 01550Voluntary non-profit - Private(508) 765-9771
  • Health Alliance - Clinton HospitalAcute Care Hospitals 19.39 miles away60 Hospital Road Leominster Massachusetts 01453Voluntary non-profit - Other(978) 466-2000
  • Metrowest Medical CenterAcute Care Hospitals 19.78 miles away115 Lincoln Street Framingham Massachusetts 01701Voluntary non-profit - Private(508) 383-1000

Nearby Dialysis

  • Saint Vincent's Hospital0.58 miles awayHemodialysis Unit 123 Summer St, Suite 380 Worcester Massachusetts 01608Dialysis Stations: 12 (508) 363-9460
  • Davita Pdi Worcester1.28 miles away19 Glennie Street Suite A Worcester Massachusetts 01605CMS Rating: 5 stars Dialysis Stations: 29 (508) 421-9539
  • Davita Shrewsbury Street Dialysis1.49 miles away267 Shrewsbury Street Worcester Massachusetts 01604Dialysis Stations: 16 (774) 530-6353
  • Freedom Center of Worcester2.35 miles away1 Innovation Drive Suite 110 Worcester Massachusetts 01605Dialysis Stations: 6 (508) 767-3950
  • U-Mass Memorial Health Care Systems2.64 miles awayDialysis Unit 55 Lake Avenue North Rm h7-331 Worcester Massachusetts 01655Dialysis Stations: 13 (774) 442-3814
  • Bio-Medical Applications of Massachusetts Inc2.84 miles away867 Grafton Street Worcester Massachusetts 01604Dialysis Stations: 16 (203) 387-9332
  • University Dialysis Center (Bma of Shrewsbury)3.49 miles away239-243 Boston Turnpike Road Shrewsbury Massachusetts 01545Dialysis Stations: 16 (508) 753-0886
  • Auburn Health LLC4.95 miles away771 South Bridge Street Suite 1 Auburn Massachusetts 01501Dialysis Stations: 16 (508) 832-3604