West Hills : Nursing Home OverviewSkip to content

West Hills

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B-minus
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: A-Feb 19: A-May 19: A-Jun 19: B+Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: A-Mar 20: A-Apr 20: A-May 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DNov 20: DJan 21: BFeb 21: BMar 21: BApr 21: BMay 21: BJun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: B-Nov 21: B-Jan 22: BFeb 22: BMar 22: BApr 22: B-May 22: B-Jun 22: B-Aug 22: B-Sep 22: B-Oct 22: B-Nov 22: B-Jan 23: B-Feb 23: B-Mar 23: B-Apr 23: B-Jun 23: B-Jul 23: B-Aug 23: B-Sep 23: B-Oct 23: B-Nov 23: B-
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West Hills 's website

6801 Middlebrook Pike,
Knoxville TN 37919

(865) 588-7661

45.15% estimated occupancy 1

West Hills is one of a host of nursing home options at your disposal in Knoxville, Tennessee. This nursing home received an overall grade of B-, which is a middle of the road score. This grade is right in line with the city grade in Knoxville. The best part of this place's profile is its remarkable inspection rating. Inspection grades are discussed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Meal Delivery
  • Home Making
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Bariatric Care
  • Optometry
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

The main reason this facility received a decent overall score is its impeccable government inspections in recent years. We gave them one of our better scores in that area, with an A+. This is a much better score than the place's overall score, which was decent but certainly not elite. Our inspection ratings are based on datapoints found on the a nursing home's recent inspection reports. Nursing homes that receive favorable grades in this area have very few deficiencies on their reports. Most importantly, these nursing homes should not have any severe deficiencies which are associated with endangerment of patients. This particular nursing home received 5 deficiencies on its inspection report. Overall, this is still a good inspection report, but we'd always recommend looking into any deficiencies you find troubling.

Long-term Care Quality

Grade: B-plus

In addition, we also would like to draw your attention to the fact that this nursing home received impressive long-term care marks in this assessment. We awarded them one of our better scores in that category, with a grade of B+. This turned out to be the facility's second highest score. Nursing homes that receive this type of grade in this category tend to provide consistent around the clock care to ensure residents are kept in good health. After looking at the volume of care provided by nurses and other staff, we then analyzed the facility's vaccination record. This nursing home vaccinated 97.15447 percent of its patients for pneumonia, which is significantly higher than most nursing homes. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its patients out of the hospital. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Short-term Care Quality

Grade: B-minus

The next category we looked at is short-term care, where this facility was awarded a grade of B- in this category. Short-term care grades are typically used to score a facility's rehabilitation services To provide good rehabilitation services, facilities generally must feature better levels of highly skilled nursing. Skilled nursing includes registered nurses, physical therapists, respiratory therapists and other licensed professionals. Unfortunately, we were not able to track down information on registered nurse or physical therapy staffing for this nursing home. The final measure we assessed in this category is the percentage of patients that ultimately were able to return home from the nursing home. We found that just 5.6 percent of this facility's residents returned home.

Nurse Quality

Grade: F

The next area we looked at is nursing, which proved to be this facility's least impressive category. We gave it a lowly F for this area, which is clearly a major disappointment. The nursing rating includes quite a few subcategories, many of which are tied to levels of nurse staffing. This nursing home offered a meager 0.4 hours of nursing care per resident on a daily basis. This is an alarmingly low total. To pair with its low totals in the area of nursing hours per resident, this place also didn't fare as well in the quality-based measures we looked at in determining our nursing grades. We looked at the percentage of residents sustaining major falls and pressure ulcers. This nursing home had more pressure ulcers and falls than the average nursing home. This may be a bad sign when you consider that many bed sores and falls are believed to be preventable with better nursing care. These statistics pulled down this nursing home's nursing rating quite a bit.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

West Hills Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In West Hills , 8.02% of Patients had Pressure Ulcers

This indicates the percentage of residents that suffered from a pressure ulcer. Pressure ulcers, which are also called bed sores, are often the result of patients staying in one position for too long. Better nursing protocols can limit the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: F

In West Hills , 7.32% of Patients had Serious Falls

This indicates the percentage of patients that sustained a fall resulting in major injury.

Minimizes Urinary Tract Infections

Grade: C

In West Hills , 2.94% of Patients had UTIs

This is the percent of patients who suffered from a urinary tract infection. UTI's are considered to be a barometer of the quality of nursing care . UTI's are often the result of a nursing home with worse hygiene protocols. Nevertheless, this metric could be misleading for some facilities due to varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In West Hills , 16.31% of Patients use Anti-Psychotic Medication

This is the percentage of patients prescribed antipsychotic drugs. These drugs may be used to treat a variety of conditions, including Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In West Hills , 25.38% of Patients use Anti-Anxiety Medication

This tells you the percent of long-term residents receiving antianxiety medications.

Managing Depression Among Residents

Grade: B-minus

In West Hills , 6.82% of Patients

This is the percentage of residents who are demonstrating symptoms of depression. Increased levels of depression could be an indicator worse patient care.

Appropriate Vaccine Usage

Grade: B-minus

In West Hills , 95.27% of Patients

This tells you the percentage of patients who were administered the flu and pneumonia vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: D

In West Hills , 22.05% of Patients

This datapoint measures the percent of long-term residents that needed increased assistance with activities of daily living over time. ADL's include activities such as getting dressed and bathing.

Ability to Keep Residents Mobile

Grade: A-plus

In West Hills , 47.71% of Residents

This is a measure of the percentage of long-term care residents that maintained mobility. Many in the industry argue that the ability to move around is critical to residents' well-being.

Hospitalizations

Grade: F

In West Hills , 0.03 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per thousand days of care.

Short-term Care: Rehospitalizations

Grade: F

In West Hills , 47.71% of Residents Rehospitalized

This indicates the number of times residents are rehospitalized per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: D

In West Hills , 19.66% of Patients

Measures the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In West Hills , 65.82% of Resident

Measures the percentage of short-term stay residents who saw functional improvements.

Scores for Knoxville, TN

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A-minus

Looking for more options? Knoxville, Tennessee has 13 other nursing homes

Nearby Hospitals

  • Parkwest Medical CenterAcute Care Hospitals 4.54 miles away9352 Park West Blvd Knoxville Tennessee 37923Voluntary non-profit - Private(865) 970-9800
  • University of Tn Medical Center (The)Acute Care Hospitals 4.55 miles away1924 Alcoa Highway Knoxville Tennessee 37920Voluntary non-profit - Private(865) 544-9000
  • East Tennessee Childrens HospitalChildrens 5.1 miles away2018 Clinch Ave Sw Knoxville Tennessee 37916Voluntary non-profit - Private(865) 541-8000
  • Fort Sanders Regional Medical CenterAcute Care Hospitals 5.14 miles away1901 W Clinch Ave Knoxville Tennessee 37916Voluntary non-profit - Private(865) 541-1101
  • Tennova Healthcare-North Knoxville Medical CenterAcute Care Hospitals 7.73 miles away7565 Dannaher Way Powell Powell Tennessee 37849Proprietary(865) 545-8000
  • Methodist Medical Center of Oak RidgeAcute Care Hospitals 13.15 miles away990 Oak Ridge Turnpike Box 529 Oak Ridge Tennessee 37830Voluntary non-profit - Private(865) 835-1000
  • Blount Memorial HospitalAcute Care Hospitals 13.63 miles away907 E Lamar Alexander Parkway Maryville Tennessee 37804Government - Local(865) 983-7211
  • Fort Loudon Medical CenterAcute Care Hospitals 16.02 miles away550 Fort Loudon Medical Center Dr Lenoir City Tennessee 37772Voluntary non-profit - Other(865) 271-6000

Nearby Dialysis

  • Knoxville Central Dialysis3.89 miles away9141 Cross Park Drive Suite 102 Knoxville Tennessee 37923Dialysis Stations: 8 (865) 531-4681
  • Fmc Cedar Bluff4.2 miles away431 Park 40 North Blvd Knoxville Tennessee 37923Dialysis Stations: 19 (865) 690-7517
  • Bio-Medical Applications of Tennessee4.65 miles away1826 Ailor Avenue Knoxville Tennessee 37921Dialysis Stations: 4 (865) 524-5308
  • Fmc Dialysis Fort Sanders5.19 miles away1740 Western Avenue Knoxville Tennessee 37921CMS Rating: 4 stars Dialysis Stations: 26 (865) 523-1516
  • Dci Knoxville6.49 miles away3734 Martin Mill Pike Knoxville Tennessee 37920CMS Rating: 3 stars Dialysis Stations: 48 (865) 573-3944
  • Bio-Medical Application of Tennessee, Inc.7.75 miles away4440 Walker Blvd. Knoxville Tennessee 37917Dialysis Stations: 24 (865) 687-3436
  • Fmc Powell7.91 miles away732 E. Emory Rd Knoxville Tennessee 37938CMS Rating: 4 stars Dialysis Stations: 26 (865) 947-1700
  • Bio-Medical Applications of Tennessee, Inc.7.93 miles away2519 E Magnolia Ave Knoxville Tennessee 37914Dialysis Stations: 21 (865) 633-6052