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West Hickory Haven

  • Nursing Home

Updated Jun 1, 2022 by Nick Lata

Historical Rating
Grade: B-plus
Oct 18: BNov 18: BDec 18: BJan 19: B-Feb 19: B-May 19: BJun 19: BJul 19: B+Aug 19: BSep 19: BJan 20: BMar 20: BApr 20: B-May 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DJan 21: B-Feb 21: B-Mar 21: B-Apr 21: DMay 21: DJun 21: DJul 21: B+Aug 21: B+Sep 21: B+Oct 21: B+Nov 21: B+Jan 22: B+Feb 22: B+Mar 22: B+Apr 22: B+May 22: B+Jun 22: B+
See Rating Overview
West Hickory Haven's website

3310 W Commerce Rd,
Milford MI 48380

(248) 685-1400

63.36% estimated occupancy 1

West Hickory Haven is located in Milford, Michigan. We awarded this facility an overall grade of B+. A grade of this caliber requires strong scores in most areas. In our view, this facility looks like a solid choice for most people. This nursing home also received very consistent ratings in all of the major categories. Additional information about these categories is available below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Dentistry
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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March
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May
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June
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July
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August
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September
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October
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November
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December
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Nurse Quality

Grade: A

One of the reasons this place received a great overall grade is that it received a very impressive nursing rating. In that area, we gave this facility an A. When calculating a nursing home's nursing score, we consider the amount of time nurses are with patients as well as the levels of training of those nurses. This particular nursing home provided 0.3 hours of nursing care per resident per day. Finally, we also assessed some nursing quality-based metrics in determining our nursing grades. This place performed very well when it comes to avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Facility Inspections

Grade: A-minus

In addition, this nursing home also excelled in the area of inspections, where it earned a grade of A-. Few nursing homes performed better in this category. These inspection scores take several factors into consideration, including deficiencies and federal fines. You can learn more about each of these factors by obtaining copies of nursing homes' inspection reports. While this facility had some minor dings on its report, it had no severe deficiencies. Severe deficiencies are those labeled as categories G through L. This means that CMS did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple relatively minor dings are not the end of the world.

Long-term Care Quality

Grade: B

This facility was given an impressive long-term care grade as well. We awarded it one of our better scores in that area with a grade of B. Long-term care scores in this range generally require both 24/7 care from nurses and aids, as well as quality routine medical care. On top of assessing the volume of care provided by aids and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This nursing home vaccinated 99.5935 percent of its residents, which is very impressive. Pneumonia can be a dangerous condition for nursing home patients so we like it when a facility doesn't roll the dice on this issue. Clearly, this facility is doing something right in this area as it also excelled at keeping its patients out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Short-term Care Quality

Grade: B

The next category we looked at is short-term care. We awarded this nursing home one of our more favorable grades in that category, with a B. This facility ended up being strong in all areas we analyzed. In computing our short-term care ratings, we scrutinize the nursing home's levels of skilled nursing services, which includes registered nurses, physical therapists respiratory therapists and other types of therapists. This score is typically a useful measure of a facility's rehabilitation. Fortunately, it looks like this nursing home has registered nurses on staff. Not every facility employs these skilled professionals. However, according to the data they provided, it does not look like the facility employs physical therapists. The final datapoint we looked at in this category is the percentage of patients that eventually returned home from the nursing home. We found that 4.3 percent of this nursing home's residents returned home as opposed to remaining at the facility on a permanent basis.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

West Hickory Haven Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In West Hickory Haven, 8.85% of Patients had Pressure Ulcers

This figure is a measure of the percent of long-term care patients who are suffering from pressure ulcers or bed sores. We consider this statistic when determining both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A-minus

In West Hickory Haven, 2.88% of Patients had Serious Falls

This tells you the percentage of residents that sustained a major fall. Falls resulting in major injury are considered to be an indicator of the quality of nursing care . Falls are often caused by lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: F

In West Hickory Haven, 2.36% of Patients had UTIs

This indicates the percentage of patients that suffered from a urinary tract infection. UTI's are considered to be a barometer of the quality of nursing care at a nursing home. UTI's are routinely associated with worse hygiene protocols. However, this datapoint could also be misleading for some nursing homes due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In West Hickory Haven, 13.01% of Patients use Anti-Psychotic Medication

This is the percent of residents who were given antipsychotic drugs. Antipsychotic drugs are given to patients for many medical conditions, including Alzheimer's or other dementias. Sadly, in limited situations, high levels of antipsychotic drug use may indicate that a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In West Hickory Haven, 18.73% of Patients use Anti-Anxiety Medication

This figure gauges the percent of long-term stay patients which are given antianxiety medication. These drugs are prescribed to patients suffering from anxiety and depression.

Managing Depression Among Residents

Grade: A-minus

In West Hickory Haven, 3.47% of Patients

This is the percentage of residents who are demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: B-plus

In West Hickory Haven, 91.4% of Patients

This metric is a measure of the percentage of long-term residents who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: B

In West Hickory Haven, 12.4% Percentage of Patients

This indicates the percentage of patients who needed increased assistance with activities of daily living over time. Higher levels of needing for assistance with activities of daily living may indicate the deterioration of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-minus

In West Hickory Haven, 19.67% Percentage of Residents

This tells you the percentage of patients that remained mobile levels over time. Retaining mobility is often a great sign for residents' health.

Hospitalizations

Grade: A-minus

In West Hickory Haven, 1.35 Hospitalizations per 1,000 resident days

This is a measure of the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B-plus

In West Hickory Haven, 19.67 Percentage of Residents Rehospitalized

This is a measure of the number of rehospitalizations per thousand days of short-term care.

Short-term Care: ER Visits

Grade: C

In West Hickory Haven, 10.71 Percentage of Patients

This datapoint is a measure of the number of emergency room visits per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to gauge the well-being of patients during rehabilitation.

Nearby Hospitals

  • Henry Ford West Bloomfield HospitalAcute Care Hospitals 13.35 miles away6777 West Maple Road West Bloomfield Michigan 48322Voluntary non-profit - Private(248) 325-1000
  • Saint Joseph Mercy Livingston HospitalAcute Care Hospitals 14.12 miles away620 Byron Rd Howell Michigan 48843Voluntary non-profit - Other(517) 545-6000
  • Mclaren OaklandAcute Care Hospitals 18.93 miles away50 N Perry St Pontiac Michigan 48342Voluntary non-profit - Private(248) 338-5000
  • St Mary Mercy HospitalAcute Care Hospitals 19.12 miles away36475 Five Mile Road Livonia Michigan 48154Voluntary non-profit - Private(734) 655-4800
  • St Joseph Mercy OaklandAcute Care Hospitals 19.57 miles away44405 Woodward Ave Pontiac Michigan 48341Voluntary non-profit - Private(248) 858-3000

Nearby Dialysis

  • Brighton Dialysis of Davita7.33 miles away7960 Grand River Rd Ste 210 Brighton Michigan 48114Dialysis Stations: 13 (810) 225-6288
  • Fmc Dialysis - Brighton7.44 miles away5757 Whitmore Lake Rd Ste 1600 Brighton Michigan 48116CMS Rating: 4 stars Dialysis Stations: 13 (810) 229-6945
  • Bio Medical Applications of Michigan Inc9.55 miles away49641 Grand River Ave Wixom Michigan 48393Dialysis Stations: 13 (248) 924-3544
  • Commerce Township Dialysis of Davita9.99 miles away120 W Commerce Rd Commerce Township Michigan 48382Dialysis Stations: 12 (248) 363-4862
  • Novi Dialysis Center of Davita10.29 miles away27150 Providence Pkwy Ste A Novi Michigan 48374CMS Rating: 4 stars Dialysis Stations: 21 (248) 449-6947
  • Ghs Western Regional Home Dialysis13.27 miles away39525 W 14 Mile Rd Ste 200 Novi Michigan 48377Dialysis Stations: 3 (248) 668-4180
  • Fenton Dialysis of Davita14.02 miles away17420 Silver Parkway Fenton Michigan 48430Dialysis Stations: 12 (810) 750-9200
  • Clarkston Dialysis of Davita14.93 miles away6770 Dixie Hwy Ste 205 Clarkston Michigan 48346Dialysis Stations: 22 (248) 620-0958