West Hickory Haven: Nursing Home OverviewSkip to content

West Hickory Haven

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: F
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See Rating Overview
West Hickory Haven's website

3310 W Commerce Rd,
Milford MI 48380

(248) 685-1400

78.61% estimated occupancy 1

Note: West Hickory Haven has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

West Hickory Haven is located in Milford, Michigan. With a bottom of the barrel overall grade of F, this facility isn't high on our list. At the end of the day, you would be better off to steer clear of this facility. We would not blame you if you are ready to stop reading and find another nursing home. However, if you want to learn more about this nursing home's category grades, nursing grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Dentistry
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: B-minus

Although we graded this facility extremely poorly overall, it received a fairly respectable nursing grade this year. We gave it a B- in this area. When determining a facility's nursing rating, we weigh the quantity of hours nurses are seeing patients as well as the levels of training of the nurses. This nursing home provides 0.4 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, while this nursing home got docked a bit for nursing hours per resident, it excelled in a few of our quality measures. With less than five percent of its patients suffering from pressure ulcers, it did remarkably well in this statistic.

Short-term Care Quality

Grade: B-minus

Surprisingly, we gave this facility a grade of B- for its short-term care score, which really isn't a bad grade. Our short-term care ratings are based in part on the facility's quantity of skilled nursing services. This includes a wide spectrum of services, spanning from registered nurses to physical and respiratory therapists, as well as other types of therapy. We found that this facility was below average in the two key staffing areas we looked at. It offered fewer registered nurse and physical therapist hours per resident than most other nursing homes. It is still important to determine whether this also correlates to a lower quality of care. The final metric we looked at in this area is the number of residents who were able to return home from the facility. We found that just 0 percent of this facility's residents returned home.

Long-term Care Quality

Grade: D

We awarded this nursing home a grade of just D for our long-term care grade. This is not a very good score. For prospective patients looking for a permanent residence rather than rehabilitation, long-term care is an important category. One of the datapoints we considered after nurse's aid hours is vaccines. Thankfully, this facility administered the pneumonia vaccination to 99.26471 percent of its residents. Surprisingly, this place was able to limit hospitalizations. With only 0.01 hospitalizations per one thousand long-term resident days, this facility had less hospitalizations than the average nursing home. Unfortunately, some of its other scores in this category weren't as favorable as these.

Facility Inspections

Grade: F

In the final category of inspections, this nursing home fared very poorly. It received an F in our inspection rating. This is our most heavily weighted category in our overall grading system. For nursing homes with poor inspection scores, you should focus on any severe deficiencies found on their inspection reports. This particular facility was hit with 5 deficiencies on its inspection report. The only favorable thing we can say is that none of its deficiencies were in the categories that suggest that they created a risk to resident health or safety. Lastly, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

West Hickory Haven Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In West Hickory Haven, 11.67% of Patients had Pressure Ulcers

This indicates the percent of residents who sustained a pressure ulcer. Pressure ulcers, also known as bed sores, are routinely the result of patients staying in one position for too long. Better nursing care reduces the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B-minus

In West Hickory Haven, 4.04% of Patients had Serious Falls

This datapoint indicates the percentage of long-term residents that experienced a fall which caused major injury. Falls can happen for a variety of reasons, but high rates of falls resulting in injuries may be a sign of poor nursing care.

Minimizes Urinary Tract Infections

Grade: C

In West Hickory Haven, 3.11% of Patients had UTIs

This indicates the percent of residents that have had a urinary tract infection. UTI's are considered by many in the nursing home industry to be a barometer of the quality of nursing care at a nursing home. UTI's are routinely caused by worse hygiene protocols. Nevertheless, this metric can be misleading for some nursing homes due to varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In West Hickory Haven, 14.34% of Patients use Anti-Psychotic Medication

This is the percent of patients who were given antipsychotic drugs. While antipsychotic drugs may be helpful for many residents, it is important to make sure these drugs are being used only where medically required. In some cases, excessive reliance on these medications may suggest that a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In West Hickory Haven, 12.6% of Patients use Anti-Anxiety Medication

This metric is a measure of the percent of long-term residents that were given antianxiety drugs. These medications are commonly used to treat residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: A-minus

In West Hickory Haven, 1.14% of Patients

This datapoint measures the percent of long-term stay residents showing symptoms of depression.

Appropriate Vaccine Usage

Grade: B-plus

In West Hickory Haven, 98.55% of Patients

This datapoint is a measure of the percentage of long-term patients who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: B-minus

In West Hickory Haven, 16.81% of Patients

This metric measures the percent of long-term care residents that required additional assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and taking a bath. Some believe that this is a measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In West Hickory Haven, 17.45% of Residents

This is the percentage of patients who remained mobile levels over time. Retaining mobility is often a good sign for residents' health.

Hospitalizations

Grade: B-plus

In West Hickory Haven, 0.01 Hospitalizations per 1,000 resident days

This indicates the number of hospitalizations per 1,000 days of care. There is a correlation between avoiding hospitalizations and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: B-minus

In West Hickory Haven, 17.45% of Residents Rehospitalized

This is the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: A-plus

In West Hickory Haven, 4.63% of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In West Hickory Haven, 75.76% of Resident

This tells you the percentage of short-term care patients that experienced functional improvements, such as with activities of daily living.

Nearby Hospitals

  • Henry Ford West Bloomfield HospitalAcute Care Hospitals 13.35 miles away6777 West Maple Road West Bloomfield Michigan 48322Voluntary non-profit - Private(248) 325-1000
  • Saint Joseph Mercy Livingston HospitalAcute Care Hospitals 14.12 miles away620 Byron Rd Howell Michigan 48843Voluntary non-profit - Other(517) 545-6000
  • Mclaren OaklandAcute Care Hospitals 18.93 miles away50 N Perry St Pontiac Michigan 48342Voluntary non-profit - Private(248) 338-5000
  • St Mary Mercy HospitalAcute Care Hospitals 19.12 miles away36475 Five Mile Road Livonia Michigan 48154Voluntary non-profit - Private(734) 655-4800
  • St Joseph Mercy OaklandAcute Care Hospitals 19.57 miles away44405 Woodward Ave Pontiac Michigan 48341Voluntary non-profit - Private(248) 858-3000

Nearby Dialysis

  • Brighton Dialysis of Davita7.33 miles away7960 Grand River Rd Ste 210 Brighton Michigan 48114Dialysis Stations: 13 (810) 225-6288
  • Fmc Dialysis - Brighton7.44 miles away5757 Whitmore Lake Rd Ste 1600 Brighton Michigan 48116CMS Rating: 4 stars Dialysis Stations: 13 (810) 229-6945
  • Bio Medical Applications of Michigan Inc9.55 miles away49641 Grand River Ave Wixom Michigan 48393Dialysis Stations: 13 (248) 924-3544
  • Commerce Township Dialysis of Davita9.99 miles away120 W Commerce Rd Commerce Township Michigan 48382Dialysis Stations: 12 (248) 363-4862
  • Novi Dialysis Center of Davita10.29 miles away27150 Providence Pkwy Ste A Novi Michigan 48374CMS Rating: 4 stars Dialysis Stations: 21 (248) 449-6947
  • Ghs Western Regional Home Dialysis13.27 miles away39525 W 14 Mile Rd Ste 200 Novi Michigan 48377Dialysis Stations: 3 (248) 668-4180
  • Fenton Dialysis of Davita14.02 miles away17420 Silver Parkway Fenton Michigan 48430Dialysis Stations: 12 (810) 750-9200
  • Clarkston Dialysis of Davita14.93 miles away6770 Dixie Hwy Ste 205 Clarkston Michigan 48346Dialysis Stations: 22 (248) 620-0958