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West Haven Healthcare Center

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: BFeb 19: BMar 19: BApr 19: B-May 19: BJun 19: BJul 19: BAug 19: BSep 19: BJan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: BAug 20: BSep 20: B+Oct 20: BJan 21: BFeb 21: BMar 21: BApr 21: B+May 21: B+Jun 21: BJul 21: B-Aug 21: B-Sep 21: B-Oct 21: B-Nov 21: B-Jan 22: BFeb 22: BMar 22: BApr 22: B-May 22: B-Jun 22: B-Aug 22: BSep 22: B
See Rating Overview
West Haven Healthcare Center's website

1495 West Cameron Ave.,
West Covina CA 91790

(626) 962-4461

77.87% estimated occupancy 1

Located in West Covina, California, West Haven Healthcare Center is one of five nursing homes there. This proved to be a quality facility, with an overall grade of B. We actually ranked it as the top facility in West Covina. The best aspect of this facility's impressive profile is its inspection reports. Inspection grades are discussed in the next paragraph

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • No Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • X-Ray
  • Recreational Therapy
  • Pain Management

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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February
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Facility Inspections

Grade: B-plus

In addition to receiving a solid overall score, this nursing home also received a strong inspection grade, which is based on the facility's recent inspections. In fact, we awarded it an above average grade of B+ in this category. These inspection scores weigh several factors, including deficiencies and substantiated complaints. You can find more information about each of these items by obtaining copies of nursing homes' inspection reports. While this facility had a few deficiencies on its inspection report, none were major deficiencies based on CMS' deficiency scale. Keep in mind that deficiency-free inspection reports are uncommon in this industry.

Long-term Care Quality

Grade: B-plus

Adding to its profile, this nursing home also earned a score of B+ for its long-term care rating. This is an above average grade in this category. Long-term care ratings of this caliber generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. One of the datapoints we considered in addition to nursing hours was vaccines. This nursing home administered the pneumonia vaccine to 100 percent of its patients. This is a great way to avoid unnecessary deaths for the senior population. Clearly, this facility is doing something right in this area as it was able to keep its patients out of the hospital. Indeed, it had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: B

Adding to its profile, this facility also earned a grade of B for its nursing rating. This is a well above average score in this category. Our nursing score assesses the nursing home's level of nurse staffing. We look at both the levels of skill of those nurses as well as the amount of time spent with patients. This facility provided 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This facility performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can generally be prevented if more nurses aids and better safety protocols are in place.

Short-term Care Quality

Grade: B-minus

The next category we analyzed was short-term care. This nursing home was given a grade of B- for this area. Our short-term care scores are probably most important for patients requiring rehabilitation from their nursing home. Rehabilitation usually mandates additional skilled nursing services. This means not only nursing services, but also physical and occupational therapy, as well as other types of therapy. Unfortunately, it does not look like this nursing home provided information about its staffing of registered nurses or physical therapists. The final metric we assessed in this category is the number of patients who who were able to eventually return home from the facility. We found that just 5.6 percent of this nursing home's residents returned home. Unfortunately, this was below the national average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

West Haven Healthcare Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In West Haven Healthcare Center, 7.45% of Patients had Pressure Ulcers

This indicates the percent of residents that sustained a pressure ulcer. Pressure ulcers are skin damage caused by remaining in the same position for an excessive period of time.

Minimizes Serious Falls

Grade: B-plus

In West Haven Healthcare Center, 1.7% of Patients had Serious Falls

This tells you the percentage of residents that sustained a major fall. Falls resulting in severe injuries are considered by many in the nursing home industry to be an indicator of nursing care . Falls resulting in injury are often the result of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: A+

In West Haven Healthcare Center, 1.24% of Patients had UTIs

This metric measures the percentage of long-term care patients who sustained a UTI. UTI's could be a sign of worse hygiene protocols. However, this metric could also be skewed for certain facilities due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In West Haven Healthcare Center, 10.1% of Patients use Anti-Psychotic Medication

This indicates the percentage of residents who were prescribed antipsychotic drugs. These medications may be used for several medical conditions, such as Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In West Haven Healthcare Center, 13.85% of Patients use Anti-Anxiety Medication

This gauges the percentage of long-term residents who are administered antianxiety medication. These medications are typically used to treat residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: A+

In West Haven Healthcare Center, 4.64% of Patients

This is the percentage of patients exhibiting symptoms of depression.

Appropriate Vaccine Usage

Grade: A

In West Haven Healthcare Center, 95.44% of Patients

This metric is a measure of the percent of long-term residents that have received the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home residents, making these types of vaccines indispensable.

Residents Maintain Autonomy

Grade: A-plus

In West Haven Healthcare Center, 7.92% Percentage of Patients

This is the percentage of patients that needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: F

In West Haven Healthcare Center, 12.45% Percentage of Residents

This is the percent of residents that retained mobility levels over time. Preserving mobility is usually a good sign for residents' health.

Hospitalizations

Grade: C

In West Haven Healthcare Center, 1.61 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per 1,000 days of patient care. There is a correlation between keeping patients out of the hospital and the overall quality of care.

Short-term Care: Rehospitalizations

Grade: A-plus

In West Haven Healthcare Center, 12.45 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per thousand days of short-term care. There is generally a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: A

In West Haven Healthcare Center, 9.83 Percentage of Patients

This tells you the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In West Haven Healthcare Center, 79.79% Percentage of Resident

This metric is a measure of the percent of short-term care residents that experienced functional improvements.

Scores for West Covina, CA

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B

Looking for more options? West Covina, California has 4 other nursing homes

Nearby Hospitals

  • Emanate Health Inter-Community HospitalAcute Care Hospitals 3.09 miles away210 W San Bernardino Road Covina California 91723Proprietary(626) 814-2468
  • Glendora Community HospitalAcute Care Hospitals 5.98 miles away150 West Route 66 Glendora California 91740Proprietary(626) 335-0231
  • San Dimas Community HospitalAcute Care Hospitals 6.4 miles away1350 W Covina Blvd San Dimas California 91773Proprietary(909) 599-6811
  • Methodist Hospital of Southern CaAcute Care Hospitals 7.51 miles away300 W Huntington Dr Arcadia California 91006Voluntary non-profit - Private(626) 445-4441
  • Whittier Hospital Medical CenterAcute Care Hospitals 8.8 miles away9080 Colima Rd Whittier California 90605Proprietary(562) 945-3561
  • Pih Health Hospital-WhittierAcute Care Hospitals 9.14 miles away12401 Washington Blvd Whittier California 90602Voluntary non-profit - Private(526) 698-0811
  • Beverly HospitalAcute Care Hospitals 9.72 miles away309 W Beverly Blvd Montebello California 90640Voluntary non-profit - Private(323) 726-1222
  • San Gabriel Valley Medical CenterAcute Care Hospitals 9.77 miles away438 W Las Tunas Drive San Gabriel California 91776Proprietary(626) 289-5454

Nearby Dialysis

  • Fmc-West Covina Kidney Center0.18 miles away1540 W. Covina Parkway West Covina California 91790CMS Rating: 2 stars Dialysis Stations: 20 (626) 337-8007
  • Davita-Covina Dialysis Center0.35 miles away1547 W. Garvey Avenue North West Covina California 91790CMS Rating: 5 stars Dialysis Stations: 17 (626) 960-9404
  • Queens Dialysis Unit, Inc.0.46 miles away1135 S. Sunset Avenue, Suite 103 West Covina California 91790CMS Rating: 4 stars Dialysis Stations: 21 (626) 337-4245
  • Advanced Dialysis Center1.57 miles away3932 Downing Avenue Baldwin Park California 91706Dialysis Stations: 18 (626) 856-3333
  • La Puente Dialysis Center, Inc.2.37 miles away14557 Temple Avenue La Puente California 91744CMS Rating: 3 stars Dialysis Stations: 24 (626) 917-1719
  • Fmc-Irwindale2.73 miles away12711 Ramona Blvd., Suite 111 Baldwin Park California 91706CMS Rating: 3 stars Dialysis Stations: 31 (626) 856-3944
  • Mohan Dialysis Center of Industry2.86 miles away15757 E. Valley Blvd. La Puente California 91744CMS Rating: 3 stars Dialysis Stations: 32 (626) 333-3801
  • Mohan Dialysis Center of Covina3.1 miles away158 W. College Street Covina California 91723CMS Rating: 2 stars Dialysis Stations: 18 (626) 859-2522