West Covina Healthcare Center
850 S. Sunkist Ave., West Covina CA 91790 · (626) 962-3368 · 91.64% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
West Covina Healthcare Center is an average-sized nursing home in West Covina, California. Featuring an overall score of C, this is a solid facility. This grade is not too far off the city grade for West Covina, which is a B-. We were also pleased to discover that this nursing home received consistently decent grades in all of the major categories. More information about these categories is available below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 97 Beds
CCRC :
For profit - Individual
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
This nursing home's overall grade was propped up by the fact that it has earned favorable inspections in recent years. We gave them a strong score in that area, with a B. This is a much better grade than the facility's overall score. We weigh several aspects of a nursing home's inspection report in computing these inspection scores. One of those factors is deficiencies. It should be noted that the severity of these deficiencies is usually more meaningful than the quantity of deficiencies, as some can be relatively minor. Fortunately, although this facility had a few minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones labeled as categories G through L. This means the government inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple of minor deficiencies should not lead you to cross a nursing home off your list.
Long-term Care Quality
This facility's second highest area turned out to be long-term care. In that area, we gave this nursing home a B-. In computing our long-term care ratings, we assess the assistance with daily living received by the facility's residents. In addition to looking at the quantity of care provided by nurses and other staff, we looked at the percentage of residents vaccinated against pneumonia. This facility gave the vaccine to 100 percent of its patients. Finally, we looked at the nursing home's number of hospitalizations. We found that this place had 2.28 hospitalizations per one thousand long-term resident days. Unfortunately, this figure was less impressive than its other scores in the long-term care area.
Nurse Quality
This nursing home's next best category was nursing. We awarded it a grade of B- in this category. This is basically a middle of the road grade in this category. The nursing grade considers a number of subcategories. The most heavily weighted one is the number of hours nurses spend with residents. This nursing home provides 3.7 hours of nursing care per resident per day. Lastly, we also looked at a few nursing quality-based metrics and this nursing home excelled in some of these datapoints. With less than five percent of its patients sustaining pressure ulcers, it fared well in this statistic.
Short-term Care Quality
Moving on to the fourth category, this nursing home was awarded an acceptable short-term care grade of C. Short-term care ratings are crucial for people needing rehabilitation. Rehabilitation usually requires higher levels of skilled nursing. This includes a wide spectrum of nursing services, ranging from registered nurses to physical and occupational therapists, as well as other variations of therapy. One reason for this facility's strong score in this category is that it provides a substantially greater volume of physical therapist hours to its residents than the average facility. The final datapoint we assessed in this category is the percentage of residents who who were able to eventually return home from the facility. We found that just 33 percent of this nursing home's patients returned home. Unfortunately, this was below the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
West Covina Healthcare Center Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of patients who have had a pressure ulcer. Pressure ulcers, also called bed sores, are routinely the result of patients not being moved frequently enough. Better nursing protocols reduces the number of pressure ulcers sustained by residents in a nursing home.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percentage of residents that have had a major fall. Falls leading to serious injury are routinely associated with poor nursing care. Better nursing protocols reduces the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of residents who suffered from a urinary tract infection. These infections could be linked to poor hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of residents given antipsychotic drugs. Antipsychotic medications are prescribed to residents for a variety of medical conditions, including Alzheimer's or other dementias. Sadly, in limited cases, increased usage of these drugs may suggest a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This datapoint is an indication of the percentage of long-term stay residents taking antianxiety medications.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric measures the percentage of long-term stay residents demonstrating symptoms of depression. Many believe this is a reliable measure of resident quality of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that have received the flu and pneumonia vaccines. High vaccination rates should be standard at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percentage of residents who needed more assistance with activities of daily living over time.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percent of long-term care patients who retained mobility levels. Many in the industry believe that the ability to move around is critical to residents' mental and physical well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of hospitalizations per 1,000 days of patient care. There is usually a correlation between having fewer hospitalizations and the overall quality of long-term care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per 1,000 days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint is a measure of the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This datapoint measures the percent of short-term care residents that experienced functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry believe that this is a reasonable measure of a facility's rehabilitation performance.
Percentage of Resident
Higher is Better