West Covina Healthcare Center

Although we didn't give this nursing home a good overall score, we did give it a very strong grade in the area of nursing, where it earned a grade of B. The nursing rating weighs numerous subcategories. The most heavily weighted factor is the quantity of hours nurses spent with residents. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, we also looked at some nursing quality-based metrics in determining our nursing grades. This place performed very well in the area of minimizing its residents' pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

This nursing home was awarded its second most favorable category grade in the category of short-term care. We awarded this nursing home a B- in this category, which is a reasonably acceptable grade. In the area of short-term care, we strive to qualify indicators of a nursing home's rehabilitation. We look at the nursing home's skilled nursing services, such as those performed by registered nurses and physical therapists. We found that this facility was below average in the two key staffing areas we looked at. The facility supplied fewer physical therapist and registered nurse hours per resident than most other nursing homes. It is still important to determine whether this also correlates to a lower quality of care. The final item we considered in this area is the number of patients who who were able to eventually return home from the nursing home. We found that just 4.4 percent of this nursing home's residents returned home. Unfortunately, this was below average.

Sadly, this facility received a grade of just D in our inspection category. This is well below average grade. We take several aspects of a facility's inspection report into consideration in determining our inspection scores. One critical factor is deficiencies. We recommend you scrutinize the level of severity of the deficiencies. This nursing home had 4 deficiencies by government inspectors. The only positive thing we can say is that none of the deficiencies were in the categories that suggest they caused a risk to resident health or safety. Finally, this facility also received 33 substantiated complaints in recent years. This is yet another bad sign.

Switching gears to our fourth category, we awarded this nursing home a grade of D for our long-term care category. This was the facility's weakest category score. If you are seeking anything other than rehabilitation, you should take a close look at each facility's long-term care ratings. Once we finished looking at the amount of nursing care, we next considered the facility's vaccination record. We were pleased to discover that this nursing home vaccinated 100 percent of its residents against pneumonia. Surprisingly, this place also fared well at keeping its patients out of the hospital. Indeed, it had just 0 hospitalizations per one thousand long-term resident days. Unfortunately, a few of its other scores in the category were not as favorable as these.