Villa Crest Nursing and Retirement Center is a nursing home located in Manchester, New Hampshire, which has 113,733 people. This nursing home is a well above average facility, with an overall grade of B+. Based on our ratings, this nursing home ought to meet the needs of most people. This facility was stronger in some categories than others, but it didn't have any bad scores in any of the major areas discussed below. More information about these categories can be found below.
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Villa Crest Nursing and Retirement Center
- Nursing Home
- Assisted Living
- Memory Care
Updated Nov 1, 2023 by Nick Reese
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Limited Liability company
- Secure Memory Care
- Offers Post-Acute Care
- Offers Inpatient Rehab
Specialized Services
- Personal Care
- Medication Management
- Home Making
- Speech Therapy
- Stroke Recovery
- Amputee Recovery
- IV Antibiotic Therapy
- Wound Care
- Occupational Therapy
- Cardiac Therapy
- Podiatry
- Mental Health
- Diabetes Management
- Physical Therapy
- Respiratory Therapy
- Nutritional Counseling
- Recreational Therapy
- Pain Management
- Optometry
- Audiology
- Orthopedic Rehabilitation
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Awards
Registered Staff Hours
Facility Inspections
One of the many reasons this turned out to be a quality nursing home is that it received an A+ inspection grade. This is simply as good as it gets in this critical category. These inspection ratings weigh several factors, including deficiencies and substantiated complaints. You can find more information about each of these factors by reviewing copies of nursing homes' inspection reports. This facility was hit with 2 deficiencies on its inspection report, but fortunately none were considered severe. This means that CMS didn't consider any of the deficiencies to be an immediate threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
Among the reasons we graded this nursing home so favorably is that it was awarded a strong long-term care score. In fact, long-term care turned out to be its second best category score. In that area, we awarded this nursing home a grade of A-. Nursing homes that excel in this category typically are well-staffed and offer extensive hands on care to residents. In addition to considering the volume of care provided by aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This facility administered the vaccine to 99.75247 percent of its residents. Vaccines are vital to keeping patients out of the hospital. Clearly, this place is doing something right in this area as it was able to keep its residents out of the hospital. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.
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Nurse Quality
Another strong feature for this facility is that it received an impressive nursing grade. In that area, we awarded this facility a grade of B. Nursing grades are largely associated with the nursing home's level of nurse staffing. This nursing home averages 0.3 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can many times be avoided if more nurses aids and better safety protocols are in place.
Short-term Care Quality
The last area we assessed is short-term care, where this nursing home was given a grade of C. Even though this proved to be its weakest category rating, this is still a middle of the pack score. Our short-term care grades are based in part on the facility's quantity of highly-skilled nursing services. This means a vast range of services, ranging from registered nurses to physical and occupational therapists, as well as other types of therapy. Fortunately, it appear that this nursing home employs registered nurses. Not all facilities employs these types of nurses. However, according to the data they provided, it does not look like the facility employs physical therapists. Lastly, we looked at the percentage of residents that ultimately were able to return home from this nursing home. We found that 4.3 percent of this facility's patients were able to return home. This figure was well below average.
Rating Over Time
Compared to national and state averages across all facilities.
Villa Crest Nursing and Retirement Center Quality Metrics
Minimizes Pressure Ulcers
In Villa Crest Nursing and Retirement Center, 4.63% of Patients had Pressure Ulcers
This is the percent of patients that suffered from a pressure ulcer. Pressure ulcers are considered to be a measure of nursing care . Pressure ulcers, which are also called bed sores, are routinely the result of patients not being moved frequently enough.
Minimizes Serious Falls
In Villa Crest Nursing and Retirement Center, 4.21% of Patients had Serious Falls
This metric measures the percentage of long-term patients who had falls which resulted in major injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries could be a sign of poor nursing care.
Minimizes Urinary Tract Infections
In Villa Crest Nursing and Retirement Center, 3.25% of Patients had UTIs
This metric is an indication of the percentage of long-term care patients who suffered from a urinary tract infection. UTI's could be an indication of lower quality nursing care. Nevertheless, this datapoint may also be skewed for certain nursing homes due to different reporting standards for urinary tract infections.
Appropriately Uses Anti-Psychotic Medication
In Villa Crest Nursing and Retirement Center, 7.83% of Patients use Anti-Psychotic Medication
This tells you the percentage of patients who were prescribed antipsychotic drugs. Antipsychotic drugs are given to residents for many conditions, including cognitive disorders. Tragically, in some cases, excessive reliance on these medications may suggest a nursing home is using these drugs to subdue residents.
Appropriately Uses Anti-Anxiety Medication
In Villa Crest Nursing and Retirement Center, 23.35% of Patients use Anti-Anxiety Medication
This is the percentage of residents given antianxiety drugs. These drugs are generally given to patients suffering from anxiety and depression.
Managing Depression Among Residents
In Villa Crest Nursing and Retirement Center, 2.81% of Patients
This metric is a measure of the percent of long-term patients who are demonstrating symptoms of depression.
Appropriate Vaccine Usage
In Villa Crest Nursing and Retirement Center, 94.64% of Patients
Measures the percent of long-term care patients who were administered the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home patients, making these vaccines critical to patient care.
Residents Maintain Autonomy
In Villa Crest Nursing and Retirement Center, 20.67% of Patients
Measures the percentage of long-term care residents who needed more assistance with activities of daily living over time. ADL's include activities such as moving around and bathing. Some believe this is a reasonable measure of a resident's well-being.
Ability to Keep Residents Mobile
In Villa Crest Nursing and Retirement Center, 17.42% of Residents
This datapoint is a measure of the percentage of long-term stay patients who were able to retain mobility.
Hospitalizations
In Villa Crest Nursing and Retirement Center, 0.01 Hospitalizations per 1,000 resident days
This metric tracks the number of times residents are hospitalized per 1,000 days of patient care.
Short-term Care: Rehospitalizations
In Villa Crest Nursing and Retirement Center, 17.42% of Residents Rehospitalized
This indicates the number of times residents are rehospitalized per 1,000 days of short-term patient care. There is a correlation between staying out of the hospital and a nursing home's quality of short-term rehabilitation.
Short-term Care: ER Visits
In Villa Crest Nursing and Retirement Center, 6.44% of Patients
This metric tracks the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Short-term Care: Facilitates Functional Improvement
In Villa Crest Nursing and Retirement Center, 84.41% of Resident
This metric is a measure of the percent of short-term care patients that saw functional improvements, such as with activities of daily living. Many in the industry argue that this is a reliable measure of a facility's rehabilitation performance.
Scores for Manchester, NH
- Overall Rating has a grade of A
- Nurse Rating has a grade of A-minus
- Long-term Care Rating has a grade of A
- Short-term Care Rating has a grade of B-plus
- Inspection Rating has a grade of A-plus
Looking for more options? Manchester, New Hampshire has 8 other nursing homes
Nearby Hospitals
- Elliot HospitalAcute Care Hospitals 1.38 miles away1 Elliot Way Manchester New Hampshire 03103Voluntary non-profit - Private(603) 669-5300
- Catholic Medical CenterAcute Care Hospitals 3.19 miles away100 Mcgregor Street Manchester New Hampshire 03102Voluntary non-profit - Private(603) 668-3545
- Parkland Medical CenterAcute Care Hospitals 9.11 miles away1 Parkland Drive Derry New Hampshire 03038Proprietary(603) 421-2100
- New Hampshire Hosp-Psych UnitPsychiatric 15.68 miles away36 Clinton Street Concord New Hampshire 03301Government - State(603) 271-5300
- Concord HospitalAcute Care Hospitals 16.28 miles away250 Pleasant St Concord New Hampshire 03301Voluntary non-profit - Private(603) 225-2711
- Southern Nh Medical CenterAcute Care Hospitals 16.57 miles away8 Prospect Street Nashua New Hampshire 03060Voluntary non-profit - Private(603) 577-2000
- St Joseph HospitalAcute Care Hospitals 17.14 miles away172 Kinsley St Nashua New Hampshire 03060Voluntary non-profit - Other(603) 882-3000
Nearby Dialysis
- Davita Manchester Dialysis2.36 miles away903 Hanover Street Manchester New Hampshire 03104Dialysis Stations: 10 (603) 621-4903
- Manchester Kidney Center2.95 miles away1750 Elm Street Suite 100 Manchester New Hampshire 03103CMS Rating: 3 stars Dialysis Stations: 20 (603) 647-4042
- Bedford Dialysis Davita5.31 miles away15 Constitution Dr, Suite 1c Bedford New Hampshire 03110Dialysis Stations: 13 (603) 471-1904
- Davita Derry Dialysis7.34 miles away1 Action Blvd suite2 Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 421-9724
- Fresenius Medical Care Londonderry7.34 miles away1f Common Drive Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 434-4517
- Bio-Medical Applications of New Hampshire, Inc.15.3 miles away20 Cotton Road Suite 200 Nashua New Hampshire 03063Dialysis Stations: 21 (603) 577-4547
- Fresenius Medical Care Southern Nh Dialysis Center15.81 miles away586 Nashua St Unit #20 Milford New Hampshire 03055Dialysis Stations: 13 (603) 672-6678
- Davita Nashua Dialysis16.46 miles away38 Tyler Street Nashua New Hampshire 03061CMS Rating: 4 stars Dialysis Stations: 22 (603) 598-1665