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Victoria Haven

  • Nursing Home

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: A-plus
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: B+Feb 19: B+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: AMar 20: AApr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: AJan 21: AFeb 21: AMar 21: AApr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A+Nov 21: A+Jan 22: A+Feb 22: A+Mar 22: A+Apr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+
See Rating Overview
Victoria Haven's website

137 Nichols Street,
Norwood MA 02062

(781) 762-0858

64.19% estimated occupancy 1

Victoria Haven is one of four nursing homes in Norwood, Massachusetts. It looks like this nursing home is one of the best nursing homes we assessed. In fact, it received our most impressive grade. In fact, this facility made our top 500 list of the top facilities in the nation, which is an exclusive subset of nursing homes. If you look further down this page, you will see this facility's category grades, which are just as impressive as its overall rating.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy

Awards

Best Nursing Home in Norwood, Massachusetts badge

Best Nursing Home in Norwood, Massachusetts Awards 2019

Best Nursing Home in Norwood, Massachusetts badge

Best Nursing Home in Norwood, Massachusetts Awards 2020

Top Nursing Home in Massachusetts badge

Top Nursing Home in Massachusetts Awards 2021

Best Nursing Home in Norwood, Massachusetts badge

Best Nursing Home in Norwood, Massachusetts Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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Facility Inspections

Grade: A-plus

One of the many reasons this place ended up being a quality nursing home is that it earned an A+ inspection grade. This is just about as good as it gets in this category. Arguably the most critical factor we look at in computing our inspection ratings is deficiencies. Deficiencies are found on a nursing home's recent inspection reports. Nursing homes with higher scores in this area typically avoided the more severe deficiencies involving patient abuse or death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-plus

This nursing home also received an A+ for its long-term care grade. Long-term care ratings of this caliber generally require both around the clock care from nurses and aids, as well as quality routine medical care. On top of assessing the amount of care provided by nurses aids and other staff, we analyzed the percentage of residents vaccinated against pneumonia. This facility vaccinated 100 percent of its patients, which is an impressive figure. Pneumonia tragically can be a life or death illness for nursing home residents so we strongly prefer when a facility doesn't take any chances. Clearly, this nursing home is doing something right in this area as it was able to keep its patients out of the hospital. Indeed, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is an impressively low number.

Short-term Care Quality

Grade: A

The next area we analyzed was short-term care. Adding to its superb resume, this facility also performed well in this area. In fact, we gave it a grade of of A in that area. In the category of short-term care, we endeavor to qualify measures of a nursing home's rehabilitation services. We assess a nursing home's skilled nursing services, such as those performed by registered nurses and physical and occupational therapists. Fortunately, it looks like this nursing home has registered nurses on staff. Not every nursing home employs these skilled professionals. On the other hand, based on the information this nursing home provided, they do not appear to employ physical therapists. Lastly, we assessed the percentage of residents that ultimately were able to return home from this nursing home. We found that 7 percent of this nursing home's patients returned home.

Nurse Quality

Grade: A

In the last area, we gave this nursing home a grade of A+ for our nursing grade. This completed a very impressive report card. We looked at the licensure of nurses employed by the facility, as well as the quantity of time the nurses spent with patients, in computing our rating in this area. This particular nursing home provided 0.5 hours of nursing care per resident per day. Finally, we also assessed some nursing quality-based metrics in determining our nursing grades. This place performed very well in the area of minimizing its residents' major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Victoria Haven Quality Metrics

Minimizes Pressure Ulcers

Grade: A+

In Victoria Haven, 6.44% of Patients had Pressure Ulcers

This is the percent of residents that sustained a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be a barometer of the quality of nursing care . Pressure ulcers, also known as bed sores, are routinely the result of residents not being moved frequently enough.

Minimizes Serious Falls

Grade: D

In Victoria Haven, 3.68% of Patients had Serious Falls

This is the percentage of residents who suffered from a major fall. Falls leading to major injuries are considered by many experts to be a barometer of the quality of nursing care at a nursing home. Falls which result in injury are routinely caused by poor nursing care.

Minimizes Urinary Tract Infections

Grade: D

In Victoria Haven, 2.42% of Patients had UTIs

This statistic measures the percent of long-term stay patients who experienced a urinary tract infection. While more infections could reflect poorly on a nursing home's cleanliness, it is difficult to compare between nursing homes due to facilities having reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Victoria Haven, 19.05% of Patients use Anti-Psychotic Medication

This is the percentage of patients given antipsychotic medications. These drugs are sometimes used for a variety of medical conditions, such as cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Victoria Haven, 18.65% of Patients use Anti-Anxiety Medication

This figure tells you the percent of long-term residents who are administered antianxiety drugs. These drugs are commonly prescribed to patients experiencing depression or anxiety.

Managing Depression Among Residents

Grade: A+

In Victoria Haven, 1.93% of Patients

This is the percent of patients who are demonstrating signs of depression. Increased levels of depression may be an indicator lower quality care.

Appropriate Vaccine Usage

Grade: A

In Victoria Haven, 91.44% of Patients

This is the percent of residents that have received the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: B-plus

In Victoria Haven, 15.15% Percentage of Patients

Measures the percentage of long-term care patients who needed more assistance with activities of daily living over time. ADL's include activities such as getting dressed and taking a bath. Some argue that this is a measure of a patient's well-being.

Hospitalizations

Grade: F

In Victoria Haven, 1.44 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of care.

Short-term Care: ER Visits

Grade: A-plus

In Victoria Haven, 10.93 Percentage of Patients

This metric tracks the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Victoria Haven, 71.35% Percentage of Resident

Measures the percent of short-term stay patients that saw functional improvements, such as enhanced ability to perform activities of daily living. Some experts argue that this is a reliable measure of a facility's rehabilitation performance.

Scores for Norwood, MA

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of A-minus
  • Long-term Care Rating has a grade of A-minus
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of B

Looking for more options? Norwood, Massachusetts has 3 other nursing homes

Nearby Hospitals

  • Norwood HospitalAcute Care Hospitals 0.37 miles away800 Washington Street Norwood Massachusetts 02062Proprietary(781) 769-4000
  • Westwood Pembroke Health SystemsPsychiatric 1.35 miles away45 Clapboardtree Street Westwood Massachusetts 02090Proprietary(617) 762-7764
  • Beth Israel Deaconess Hospital - NeedhamAcute Care Hospitals 6.09 miles away148 Chestnut Street Needham Heights Massachusetts 02494Voluntary non-profit - Private(781) 453-3002
  • Beth Israel Deaconess Hospital-Milton IncAcute Care Hospitals 7.98 miles away199 Reedsdale Road Milton Massachusetts 02186Government - Federal(617) 696-4600
  • Brigham and Women's Faulkner HospitalAcute Care Hospitals 8.68 miles away1153 Centre Street Jamaica Plain Massachusetts 02130Voluntary non-profit - Private(617) 983-7000
  • Carney HospitalAcute Care Hospitals 9.42 miles away2100 Dorchester Avenue Dorchester Center Massachusetts 02124Proprietary(617) 506-2000
  • Good Samaritan Medical CenterAcute Care Hospitals 9.76 miles away235 North Pearl Street Brockton Massachusetts 02301Proprietary(508) 427-3000
  • Newton-Wellesley HospitalAcute Care Hospitals 9.92 miles away2014 Washington Street Newton Lower Falls Massachusetts 02462Voluntary non-profit - Other(617) 243-6000

Nearby Dialysis

  • Westwood Dialysis Center (Bma Westwood)1.94 miles away90 Glacier Drive Westwood Massachusetts 02090CMS Rating: 5 stars Dialysis Stations: 18 (781) 326-9985
  • Pure Life Renal of Stoughton, LLC7.08 miles awayMed. Office Bldg Suite m107 907 Sumner Street Stoughton Massachusetts 02072CMS Rating: 2 stars Dialysis Stations: 18 (781) 341-8550
  • Us Renal Care Foxborough Dialysis8.52 miles away10 Lincoln Rd Suite 101 Foxboro Massachusetts 02035Dialysis Stations: 9 (774) 215-5696
  • Wellesley Dialysis8.81 miles away195 Worcester Street Lower Level Wellesley Hills Massachusetts 02481Dialysis Stations: 18 (781) 431-1414
  • Boston Dialysis Center (Bma Boston)9.45 miles away2100 Dorchester Avenue 1 South Dorchester Center Massachusetts 02124CMS Rating: 3 stars Dialysis Stations: 21 (617) 298-2475
  • Dci Brigham/Faulkner9.52 miles awayDci Brigham/Faulkner 1153 Centre Street, Belkin House Jamaica Plain Massachusetts 02130CMS Rating: 3 stars Dialysis Stations: 21 (617) 983-4470
  • Brockton Regional Kidney Center10.11 miles away76 Campanelli Industrial Drive Brockton Massachusetts 02301CMS Rating: 3 stars Dialysis Stations: 25 (508) 427-5329
  • Brockton Dialysis Center, LLC10.19 miles away375 Westgate Drive Brockton Massachusetts 02301Dialysis Stations: 19 (508) 586-2791