Upland Rehabilitation and Care Center
1221 East Arrow Hwy, Upland CA 91786 · (909) 985-1903 · 91.16% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Upland Rehabilitation and Care Center is a very-large nursing home located in Upland, California. This nursing home was awarded an overall grade of C, which is a middle of the road score. Based on our analysis, there are certainly far worse places out there. We were also pleased to find that this facility was consistent in each of the major categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 206 Beds
CCRC :
For profit - Individual
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
The primary reason this nursing home received a decent overall score is its excellent health inspections in recent years. We gave it one of our better grades in that area, with a grade of A-. This is a much better score than the facility's overall score, which was decent but certainly not elite. Inspection ratings are based on pieces of information located in the a nursing home's recent inspection reports. Places that excel in this category have very few deficiencies on their reports. Most importantly, these places should not have any severe deficiencies which are associated with risks to patient safety. This facility received 4 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe. This indicates that CMS didn't consider any of these deficiencies to be an immediate risk to resident health or safety. A couple of minor deficiencies shouldn't lead you to cross a nursing home off your list.
Short-term Care Quality
This facility's short-term care score turns out to be one of its best scores. The facility received a B- in this area. In the category of short-term care, we try to evaluate indicators of a nursing home's rehabilitation. We look at a nursing home's skilled nursing services, such as the ones performed by registered nurses and physical therapists. One of this nursing home's strength is that it offers more hours of physical therapy per week to its residents. The final item we considered in this category is the percentage of patients who were able to leave the nursing home and return to the community. We found that it was respectable in this area with 48.6 percent of its patients returning home.
Long-term Care Quality
The third category we graded is long-term care. In that area, we gave this nursing home a decent grade of C. In a long-term care setting, the nursing home's primary objective is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate patients. After looking at the amount of care provided by nurses and other staff, we then analyzed the facility's vaccination record. We were pleased to learn that this facility vaccinated 98.69888 percent of its patients for pneumonia. Lastly, this nursing home was able to limit hospitalizations. While it had 2.94 hospitalizations per one thousand long-term resident days, its risk adjusted metric was better than most facilities due to it having more complicated patients.
Nurse Quality
The last category we looked at was nursing. In this category, we awarded this nursing home a C. Our nursing rating assesses a handful of data points, many of which are associated with quantities of nurse staffing. This nursing home offers extremely high levels of nursing care, averaging 4.7 hours per resident per day. This is well above average. Finally, our nursing scores also factor in quality-based metrics, such as avoiding major falls. This place performed well in this metric. Avoiding major falls is usually an indicator that a facility has quality controls in place. Major falls can typically be avoided if more nurses aids and better safety protocols are in place.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Upland Rehabilitation and Care Center Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of residents that have had a pressure ulcer. Pressure ulcers are considered to be an indicator of nursing care at a nursing home. Pressure ulcers, also called bed sores, are often the result of patients not being moved frequently enough.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percent of residents who suffered from a fall leading to serious injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients who sustained a urinary tract infection. These infections could be associated with insufficient hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percentage of patients who were given antipsychotic medications. While antipsychotic drugs may be vital to many residents, it is important to make sure these drugs are being used appropriately. In limited cases, excessive reliance on these medications may indicate that a nursing home is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is a measure of the percent of long-term residents which are given antianxiety drugs. These drugs are typically given to patients suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric is a measure of the percent of long-term stay patients who are exhibiting depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric is a measure of the percent of long-term care residents who have received the flu and pneumonia vaccines. Respiratory viruses can be fatal for nursing home patients, making these vaccines vital to patient care.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is a measure of the percentage of long-term stay residents that needed additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and taking a bath.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percentage of long-term patients who maintained mobility. Some argue that the ability to move around is important for residents' mental and physical health.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint is a measure of the number of hospitalizations per thousand days of patient care. Minimizing hospitalizations is key to the physical well-being of residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care. Keeping residents out of the hospital during rehabilitation is key to restoring the physical well-being of residents.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This tells you the number of emergency room visits per thousand days of short-term care. There is generally a correlation between fewer emergency room visits and the quality of nursing home care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percent of short-term care residents that experienced functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better