Universal Health Care / Greenville
2578 West 5th Street, Greenville NC 27834 · (252) 758-7100 · 91.75% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Universal Health Care / Greenville is located in Greenville, North Carolina. The city has 108,695 people. With an overall score of B-, this is likely a middle of the road facility. Based on our assessment, this facility would be a solid choice for quite a few people. The best part of this place's report card is its remarkable inspection score. We discuss inspections in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
This nursing home earned a solid overall grade as described above, but we really wanted to emphasize its nearly flawless inspections in recent years. We gave them an A in this category. We weigh several aspects of a nursing home's inspection report in computing our inspection scores. One of those factors is deficiencies. You should keep in mind that the severity of these deficiencies is arguably more important than the quantity of deficiencies, as some can be quite insignificant. This nursing home was assessed 5 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be major deficiencies. This tells you that the inspectors did not deem any of these deficiencies to create an immediate threat to resident health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
Another strength of this facility is its very strong score in long-term care. We gave it one of our more favorable scores in that area, with a grade of A-. Long-term care ratings of this caliber generally require both 24/7 care from nurses and aids, as well as quality routine medical care. Once we assessed the volume of care provided by nurses aids and other staff, we then analyzed the nursing home's vaccination statistics. This facility vaccinated 81.98434 percent of its patients against pneumonia, which is slightly less than we anticipated but still a reasonably acceptable figure. Finally, we looked at the nursing home's number of hospitalizations. We found that this facility had 2.89 hospitalizations per 1,000 long-term resident days. While this wasn't as strong as some of its other scores in this category, this figure can be skewed for some facilities due to the preexisting medical conditions of residents.
Short-term Care Quality
This facility was given its next best category score in the area of short-term care. We awarded this facility a C in this area, which is a respectable score. Our short-term care scores are vital for residents looking for rehabilitation. Rehabilitation usually requires more skilled nursing. Skilled nursing includes a wide range of services, ranging from registered nurses to physical and speech therapists, as well as other variations of therapy. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. Lastly, we assessed the number of residents who were able to return to the community from this facility. It performed decently in this area, with 46.9 percent of its residents returning home.
Nurse Quality
The next category we looked at is nursing, which was this facility's worst category. It received an abysmal F in this area, which is clearly a major concern. Our nursing score includes a variety of subcategories. The most heavily weighted factor is the quantity of hours nurses spent with patients. This particular nursing home provided 3.5 hours of nursing care per resident per day, which is below average. To pair with its subpar totals in the area of nursing hours per resident, this place also didn't fare as well in the quality-based measures we looked at in computing our nursing scores. We looked at the percentage of residents experiencing major falls and pressure ulcers. This nursing home had more falls and pressure ulcers than the average nursing home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Universal Health Care / Greenville Quality Metrics
Minimizes Pressure Ulcers
This indicates the percent of patients that have had a pressure ulcer. Pressure ulcers are considered to be a barometer of the quality of nursing care . Pressure ulcers, which are also called bed sores, are routinely the result of residents not being moved frequently enough.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percent of residents that sustained a major fall. Falls resulting in serious injury are considered by many in the nursing home industry to be a measure of the quality of nursing care at a nursing home. Major falls are often the result of lower levels of patient supervision.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of residents who have had a urinary tract infection. Urinary tract infections are considered to be an indicator of nursing care . UTI's are routinely associated with a facility with worst hygiene practices. However, this metric can be skewed for some facilities due to varying reporting standards for these infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of patients prescribed antipsychotic medications. Antipsychotic medications are administered to residents for many conditions, such as cognitive disorders. Sadly, in limited situations, excessive reliance on these medications may mean that a facility is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This figure is an indication of the percent of long-term care patients who were prescribed antianxiety drugs. These drugs are prescribed to residents experiencing depression or anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percent of long-term stay patients who are exhibiting symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percent of residents who were given the flu and pneumonia vaccines. High vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint measures the percentage of long-term care patients who required increased assistance with activities of daily living over time. ADL's include activities such as getting dressed and eating.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
Measures the percentage of long-term stay patients that remained mobile levels.
Percentage of Residents
Higher is Better
Hospitalizations
This metric tracks the number of hospitalizations per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of times residents are rehospitalized per 1,000 days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This tells you the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. There is generally a correlation between having fewer emergency room visits and the overall quality of rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percentage of short-term patients that experienced functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better