Twin Oaks Rehab and Nursing

We awarded this nursing home one of our better scores in the area of long-term care, with an A. This is a much better grade than its overall grade, which was decent but not in the elite range. When facilities receive this type of score in this category it is usually a good sign for resident care and suggests that the facility is well-staffed with nurses aids. In addition to considering the quantity of care provided by nurses and other staff, we also looked at the number of residents vaccinated for pneumonia. This facility administered the vaccine to 98.031494 percent of its patients, which is very impressive. Pneumonia is too frequently a deadly ailment for nursing home residents so we strongly prefer when a nursing home doesn't roll the dice on this issue. Lastly, this place was able to limit hospitalizations. Indeed, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

In addition, this facility also excelled in the area of inspections, where it received a grade of B+. Few nursing homes performed better in this area. Perhaps the most important factor we consider in calculating our inspection scores is deficiencies. Deficiencies are found on a nursing home's inspection reports. Nursing homes with better grades in this area most likely avoided the more severe deficiencies involving health risks or even death. This facility was assessed 5 deficiencies on its inspection report, but none were considered severe. This means that CMS did not consider any of the deficiencies to be an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

We also gave this nursing home a decent score in the category of nursing care, with a grade of B-. There are many datapoints included in this area. Most of the datapoints are tied to levels of nurse staffing. This nursing home provided just 0.3 hours of nursing care per resident on a daily basis. This figure is significantly below the national average. Despite having low quantities of nursing care, this place excelled in some of the quality measures we looked at. In fact, it scored well when it comes to avoiding pressure ulcers and major falls.

The next area we rated is short-term care, which was this facility's least impressive area. We gave it an F in this category, which is obviously concerning. In our short-term care score, we endeavor to create a sound gauge for rehabilitation services. In doing so, we look at a facility's levels of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. In this nursing home's case, we found that it provides less physical therapist and registered nurse hours per resident than the average facility. Finally, we assessed the number of residents who were able to return to the community from this facility. We found that just 3.9 percent of this nursing home's patients returned home.