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Twin Lakes Community Memory Care

  • Nursing Home
  • Adult Day Care
  • Memory Care

Updated Nov 1, 2021 by Nick Reese

Historical Rating
Grade: A-plus
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: A+Feb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A+Nov 21: A+
See Rating Overview
Twin Lakes Community Memory Care's website

3810 Heritage Drive,
Burlington NC 27215

(336) 585-2400

80.62% estimated occupancy 1

Twin Lakes Community Memory Care is located in Burlington, North Carolina, a city with 75,761 people. This turns out to be an A+ rated facility, which is our most impressive rating. We really can not say enough favorable things about this facility. This nursing home was also given phenomenal grades in all of the major categories. More information about these categories can be found below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Church related
  • Secure Memory Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Recreational Therapy


Best Nursing Home in North Carolina badge

Best Nursing Home in North Carolina Awards 2019

Best Nursing Home in Burlington, North Carolina badge

Best Nursing Home in Burlington, North Carolina Awards 2019

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2020

Best Nursing Home in Burlington, North Carolina badge

Best Nursing Home in Burlington, North Carolina Awards 2020

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
April 1, 2021April 2, 2021April 3, 2021April 4, 2021April 5, 2021April 6, 2021April 7, 2021April 8, 2021April 9, 2021April 10, 2021April 11, 2021April 12, 2021April 13, 2021April 14, 2021April 15, 2021April 16, 2021April 17, 2021April 18, 2021April 19, 2021April 20, 2021April 21, 2021April 22, 2021April 23, 2021April 24, 2021April 25, 2021April 26, 2021April 27, 2021April 28, 2021April 29, 2021April 30, 2021
May 1, 2021May 2, 2021May 3, 2021May 4, 2021May 5, 2021May 6, 2021May 7, 2021May 8, 2021May 9, 2021May 10, 2021May 11, 2021May 12, 2021May 13, 2021May 14, 2021May 15, 2021May 16, 2021May 17, 2021May 18, 2021May 19, 2021May 20, 2021May 21, 2021May 22, 2021May 23, 2021May 24, 2021May 25, 2021May 26, 2021May 27, 2021May 28, 2021May 29, 2021May 30, 2021May 31, 2021
June 1, 2021June 2, 2021June 3, 2021June 4, 2021June 5, 2021June 6, 2021June 7, 2021June 8, 2021June 9, 2021June 10, 2021June 11, 2021June 12, 2021June 13, 2021June 14, 2021June 15, 2021June 16, 2021June 17, 2021June 18, 2021June 19, 2021June 20, 2021June 21, 2021June 22, 2021June 23, 2021June 24, 2021June 25, 2021June 26, 2021June 27, 2021June 28, 2021June 29, 2021June 30, 2021
July 1, 2021July 2, 2021July 3, 2021July 4, 2021July 5, 2021July 6, 2021July 7, 2021July 8, 2021July 9, 2021July 10, 2021July 11, 2021July 12, 2021July 13, 2021July 14, 2021July 15, 2021July 16, 2021July 17, 2021July 18, 2021July 19, 2021July 20, 2021July 21, 2021July 22, 2021July 23, 2021July 24, 2021July 25, 2021July 26, 2021July 27, 2021July 28, 2021July 29, 2021July 30, 2021July 31, 2021
August 1, 2021August 2, 2021August 3, 2021August 4, 2021August 5, 2021August 6, 2021August 7, 2021August 8, 2021August 9, 2021August 10, 2021August 11, 2021August 12, 2021August 13, 2021August 14, 2021August 15, 2021August 16, 2021August 17, 2021August 18, 2021August 19, 2021August 20, 2021August 21, 2021August 22, 2021August 23, 2021August 24, 2021August 25, 2021August 26, 2021August 27, 2021August 28, 2021August 29, 2021August 30, 2021August 31, 2021
September 1, 2021September 2, 2021September 3, 2021September 4, 2021September 5, 2021September 6, 2021September 7, 2021September 8, 2021September 9, 2021September 10, 2021September 11, 2021September 12, 2021September 13, 2021September 14, 2021September 15, 2021September 16, 2021September 17, 2021September 18, 2021September 19, 2021September 20, 2021September 21, 2021September 22, 2021September 23, 2021September 24, 2021September 25, 2021September 26, 2021September 27, 2021September 28, 2021September 29, 2021September 30, 2021

Facility Inspections

Grade: A-plus

To go along with its strong overall score, we awarded this facility an A+ for inspections. Inspection scores weigh several factors included in a facility's inspection reports. One of the most important criteria we rely on is the quantity and severity of deficiencies. Nursing homes with better grades in this area generally have very few of these severe deficiencies. This facility received 4 deficiencies on its inspection report, but none were considered to be severe deficiencies. This means that CMS did not consider any of these deficiencies to cause an imminent risk to resident safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-plus

This nursing home also received an A+ for its long-term care score. Nursing homes that excel in this category tend to be well-staffed and provide extensive hands on care to patients. In addition to assessing the quantity of care provided by nurses and other staff, we looked at the number of residents vaccinated for pneumonia. This facility provided the vaccine to 100 percent of its patients. Vaccines are critical to keeping residents out of the hospital. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: A

We also wanted to emphasize the fact that this facility received an impressive grade of A in our nursing category. Nursing ratings are tied to nurse staffing levels. This nursing home provides 0.4 hours of nursing care per resident per day. Lastly, we also looked at some nursing quality-based metrics in determining our nursing grades. This place performed very well when it comes to avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Short-term Care Quality

Grade: A-minus

In the final category we assessed, this facility received a very strong grade of A- in our short-term care category. With this grade, the facility topped off a straight A profile. Our short-term care grade is commonly used to score a facility's rehabilitation services. To have quality rehabilitation services, nursing homes generally must offer higher levels of skilled nursing. Skilled nursing includes registered nurses, physical therapists, respiratory therapists and other licensed professionals. Fortunately, it looks like this nursing home has registered nurses on staff. Not every facility employs these types of nurses. On the other hand, based on the information this nursing home provided, it does not look like the facility employs physical therapists. The last datapoint we considered in this category is the number of patients who were able to leave the nursing home and return to the community. We discovered that 0 percent of this nursing home's residents were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Twin Lakes Community Memory Care Quality Metrics

Minimizes Pressure Ulcers

Grade: A+

In Twin Lakes Community Memory Care, 10.09% of Patients had Pressure Ulcers

This statistic gauges the percent of long-term residents that developed pressure ulcers. We have found that pressure ulcers are an measure of quality of care.

Minimizes Serious Falls

Grade: D

In Twin Lakes Community Memory Care, 3.86% of Patients had Serious Falls

This figure gauges the percentage of long-term patients that sustained falls resulting in severe injury. We use this statistic in calculating nursing scores.

Minimizes Urinary Tract Infections

Grade: A+

In Twin Lakes Community Memory Care, 3.21% of Patients had UTIs

This statistic indicates the percent of long-term care patients who have experienced a UTI. UTI's may be a sign of a facility with worst hygiene practices. Nevertheless, this datapoint may be misleading for certain nursing homes due to inconsistent reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Twin Lakes Community Memory Care, 11.74% of Patients use Anti-Psychotic Medication

This is the percentage of residents who were given antipsychotic drugs. Antipsychotic medications are administered to residents for a variety of conditions, including cognitive disorders. Tragically, in some situations, excessive reliance on these medications may indicate that a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Twin Lakes Community Memory Care, 22.05% of Patients use Anti-Anxiety Medication

This statistic is a measure of the percent of long-term care residents taking antianxiety medications.

Managing Depression Among Residents

Grade: A+

In Twin Lakes Community Memory Care, 3.01% of Patients

This indicates the percent of patients demonstrating signs of depression. Increased levels of depression may be a sign lower quality care.

Appropriate Vaccine Usage

Grade: A

In Twin Lakes Community Memory Care, 87.89% of Patients

This tells you the percentage of residents who have received the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: B-plus

In Twin Lakes Community Memory Care, 18.87% Percentage of Patients

This indicates the percentage of residents that needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: F

In Twin Lakes Community Memory Care, 24.57% Percentage of Residents

This indicates the percent of residents that maintained mobility over time. Preserving mobility is usually a great sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: A-plus

In Twin Lakes Community Memory Care, 24.57 Percentage of Residents Rehospitalized

This is a measure of the number of rehospitalizations per thousand days of short-term care.

Scores for Burlington, NC

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A-minus

Looking for more options? Burlington, North Carolina has 4 other nursing homes

Nearby Hospitals

  • Alamance Regional Medical CenterAcute Care Hospitals 1.9 miles away1240 Huffman Mill Rd Burlington North Carolina 27216Voluntary non-profit - Private(336) 538-7000
  • The Moses H Cone Memorial HospitalAcute Care Hospitals 14.85 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000

Nearby Dialysis

  • Bma of Burlington Inc1.37 miles away3325 Garden Road Burlington North Carolina 27215CMS Rating: 2 stars Dialysis Stations: 45 (336) 524-8989
  • Burlington Regional Dialysis3.35 miles away873 Heather Road Burlington North Carolina 27215CMS Rating: 4 stars Dialysis Stations: 16 (336) 570-3494
  • Davita Glen Raven Dialysis3.46 miles away2210 W. Webb Ave Burlington North Carolina 27217Dialysis Stations: 27 (336) 538-9820
  • North Burlington Dialysis6.63 miles away2019 North Church Street Burlington North Carolina 27217CMS Rating: 2 stars Dialysis Stations: 22 (336) 227-3450
  • Alamance County Dialysis7.06 miles away829 S Main St Graham North Carolina 27253Dialysis Stations: 10 (336) 229-9169
  • Fmc of East Greensboro10.96 miles away3839 Burlington Road Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 39 (336) 358-1233
  • Carolina Dialysis of Mebane13.83 miles away1410 South 3rd Street Mebane North Carolina 27302CMS Rating: 4 stars Dialysis Stations: 20 (919) 563-2924
  • Davita Mebane Dialysis14.22 miles away616 N First Street Mebane North Carolina 27302Dialysis Stations: 10 (919) 463-4500