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Twin Lakes Community

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Adult Day Care
  • Memory Care

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: A-minus
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Jan 21: AFeb 21: AMar 21: AApr 21: AMay 21: AJun 21: AJul 21: AAug 21: ASep 21: AOct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: A-Aug 22: A-Sep 22: A-
See Rating Overview
Twin Lakes Community's website

3801 Wade Coble Drive,
Burlington NC 27215

(336) 538-1400

87.59% estimated occupancy 1

Twin Lakes Community is one of five available facilities in Burlington, North Carolina. It looks like this nursing home is ranked among the higher-rated nursing homes we looked at. A score in this range requires very strong scores across the board. In fact, we were so impressed with this facility that we ranked it ahead of the majority of the nursing homes in Burlington, which boasts a good selection of facilities. If you look below, you can see this facility's category ratings, which are also impressive.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Dentistry
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy

Awards

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2019

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2020

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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September
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October
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January
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February
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Facility Inspections

Grade: A-plus

On top of receiving an elite overall rating, this facility also received an A+ inspection grade. This score is based on its recent government inspections. An A+ in this area is one of the highest complements we can pay to a facility. Arguably the most critical factor we look at in calculating our inspection ratings is deficiencies. These deficiencies can be found on a nursing home's inspection reports. Places with higher scores in this area typically avoided the more severe deficiencies involving health risks or even death. Although this nursing home had some deficiencies on its government inspection report, none of them were severe based on CMS' scale. A few minor dings are not necessarily something to panic about.

Nurse Quality

Grade: A-minus

One of the other reasons we rated this nursing home so highly is that it received a very impressive nursing score. Nursing proved to be its second best category grade. In that category, we awarded this nursing home a grade of A-. In determining a nursing home's nursing grade, we consider the quantity of hours nurses spend with residents and the level of licensure of the nurses. This nursing home provides 0.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can frequently be avoided if more nurses aids and better safety protocols are in place.

Short-term Care Quality

Grade: B-plus

In addition, this facility also was given favorable short-term care grades in our assessment. Indeed, we gave it one of our more favorable grades in that area, with a score of B+. In computing our short-term care scores, we assess a nursing home's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other highly trained professionals. This category is frequently a solid measure of a nursing home's rehabilitation services. Fortunately, it appear that this nursing home employs registered nurses. Not all nursing homes employs these skilled professionals. However, according to the information this nursing home provided, they do not appear to employ physical therapists. Finally, we assessed the number of residents who were able to return to the community from this facility. We found that 5.1 percent of this facility's residents returned home.

Long-term Care Quality

Grade: B

Moving on to our final category, this nursing home received a high-end long-term care grade. Although this is not nearly as dominant as some of its other grades, this is nevertheless one of the more favorable scores a facility can receive. For long-term care residents, the facility's primary objective is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. In addition to assessing the quantity of care provided by nurses aids and other staff, we looked at the percentage of residents vaccinated against pneumonia. This nursing home provided the vaccine to 85.12111 percent of its patients. This is a bit less than we expected. Clearly, this facility is doing something right in this area as it was able to keep its residents out of the hospital. It had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Twin Lakes Community Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Twin Lakes Community, 10.09% of Patients had Pressure Ulcers

This metric indicates the percentage of long-term residents that developed pressure ulcers . We bake this statistic into both nursing and long-term care grades.

Minimizes Serious Falls

Grade: F

In Twin Lakes Community, 3.86% of Patients had Serious Falls

This tells you the percentage of patients that suffered from a major fall. Falls leading to serious injuries are considered by many in the nursing home industry to be a barometer of nursing care at a nursing home. Major falls are often the result of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-minus

In Twin Lakes Community, 3.21% of Patients had UTIs

This metric is a measure of the percentage of long-term stay residents who have experienced UTI's. While more infections could reflect poorly on a nursing home's cleanliness, it is problematic to compare between facilities due to nursing homes having differing reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Twin Lakes Community, 11.74% of Patients use Anti-Psychotic Medication

This indicates the percentage of residents given antipsychotic medications. Antipsychotic medications are given to patients for a variety of conditions, including cognitive disorders. Tragically, in limited cases, excessive reliance on these medications may indicate that a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Twin Lakes Community, 22.05% of Patients use Anti-Anxiety Medication

This is the percentage of residents prescribed antianxiety drugs. Antianxiety drugs are given to residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B-plus

In Twin Lakes Community, 3.01% of Patients

This datapoint is a measure of the percentage of long-term care patients showing symptoms of depression. Many believe that this is a reliable measure of resident quality of care.

Appropriate Vaccine Usage

Grade: C

In Twin Lakes Community, 87.89% of Patients

This tells you the percentage of patients who received the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: B-minus

In Twin Lakes Community, 18.87% Percentage of Patients

This tells you the percent of residents who needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: C

In Twin Lakes Community, 24.57% Percentage of Residents

This tells you the percentage of patients who retained mobility levels over time. Preserving mobility is often a great sign for residents' well-being.

Hospitalizations

Grade: B-plus

In Twin Lakes Community, 1.39 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of patient care. There is usually a correlation between staying out of the hospital and the quality of care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Twin Lakes Community, 24.57 Percentage of Residents Rehospitalized

This metric tracks the number of rehospitalizations per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: A

In Twin Lakes Community, 11.81 Percentage of Patients

This datapoint measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Twin Lakes Community, 72.58% Percentage of Resident

This indicates the percentage of short-term stay residents who saw functional improvements, such as with activities of daily living.

Scores for Burlington, NC

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A-minus

Looking for more options? Burlington, North Carolina has 4 other nursing homes

Nearby Hospitals

  • Alamance Regional Medical CenterAcute Care Hospitals 1.66 miles away1240 Huffman Mill Rd Burlington North Carolina 27216Voluntary non-profit - Private(336) 538-7000
  • The Moses H Cone Memorial HospitalAcute Care Hospitals 14.85 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000

Nearby Dialysis

  • Bma of Burlington Inc1.18 miles away3325 Garden Road Burlington North Carolina 27215CMS Rating: 2 stars Dialysis Stations: 45 (336) 524-8989
  • Burlington Regional Dialysis3.25 miles away873 Heather Road Burlington North Carolina 27215CMS Rating: 4 stars Dialysis Stations: 16 (336) 570-3494
  • Davita Glen Raven Dialysis3.61 miles away2210 W. Webb Ave Burlington North Carolina 27217Dialysis Stations: 27 (336) 538-9820
  • North Burlington Dialysis6.66 miles away2019 North Church Street Burlington North Carolina 27217CMS Rating: 2 stars Dialysis Stations: 22 (336) 227-3450
  • Alamance County Dialysis6.99 miles away829 S Main St Graham North Carolina 27253Dialysis Stations: 10 (336) 229-9169
  • Fmc of East Greensboro10.96 miles away3839 Burlington Road Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 39 (336) 358-1233
  • Carolina Dialysis of Mebane13.84 miles away1410 South 3rd Street Mebane North Carolina 27302CMS Rating: 4 stars Dialysis Stations: 20 (919) 563-2924
  • Davita Mebane Dialysis14.25 miles away616 N First Street Mebane North Carolina 27302Dialysis Stations: 10 (919) 463-4500