Thornton Hall Nursing and Rehabilitation Center
827 Norview Avenue, Norfolk VA 23509 · (757) 853-6281 · 82.16% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Thornton Hall Nursing and Rehabilitation Center is a small nursing home in Norfolk, Virginia. This isn't a bad nursing home with a C overall grade. This grade is right in line with the city grade in Norfolk. Based on all of the relevant data, there are certainly much worse places out there. One of the better aspects of this nursing home's report card is its strong inspection score, which you can find in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 60 Beds
CCRC :
For profit - Partnership
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
In addition to having a decent overall score, we also wanted to point out that this nursing home received favorable health inspections in recent years. We awarded it one of our better scores in this category, with a grade of B+. This is a much better grade than the nursing home's overall grade. Inspection scores weigh several factors, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these factors by reviewing copies of nursing homes' inspection reports. While this facility had some deficiencies on its government inspection report, none were major deficiencies based on CMS' deficiency scale. A few minor deficiencies should not stop you from considering a nursing home.
Short-term Care Quality
In addition, we also wanted to draw your attention to the fact that this facility received impressive short-term care marks this year. We awarded them one of our more impressive scores in this area, with a grade of B+. This turned out to be the nursing home's second highest score. Our short-term care ratings are crucial for individuals looking for rehabilitation. Rehabilitation generally mandates higher levels of skilled nursing services. This means a vast scope of nursing services, ranging from registered nurses to physical and occupational therapists, as well as other variations of therapy. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. The final measure we assessed in this area is the number of patients who were able to leave the facility and return to the community. It fared as well as just about any facility in Virginia in this area with 66.5 percent of its patients returning home. Unfortunately, at most facilities, fewer than half of their short-stay residents are able to return home.
Nurse Quality
Turning to another strength for this facility, it also received an elite nursing grade. In fact, we gave this facility a grade of D. Nursing grades are based largely on nurse staffing levels. This place offered a meager 3.2 hours of nursing care per patient per day. This is well below average. To go along with its subpar totals in the area of nursing hours per resident, this facility also didn't fare as well in the quality-based measures we looked at in determining our nursing grades. We looked at the percentage of residents sustaining pressure ulcers and major falls. This place had more pressure ulcers and falls than the average facility. This could be a bad sign when you consider that many bed sores and falls are believed to be preventable with better nursing care. Unfortunately, these statistics pulled down this nursing home's nursing rating quite a bit.
Long-term Care Quality
The next category we assessed is long-term care, turned out to be this facility's weakest area. We awarded this nursing home a grade of D in this area. In a long-term care setting, the nursing home's primary goal is to maintain patients' quality of life and keep them safe. After considering the quantity of care provided by nurses and other staff, we next considered the nursing home's vaccination records. This facility vaccinated 99.47644 percent of its residents against pneumonia, which is higher than the vast majority of nursing homes. Finally, we looked at its number of hospitalizations. We found that this nursing home fared much worse with 3.25 hospitalizations per one thousand long-term resident days. Sadly, this statistic is nearly twice the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Thornton Hall Nursing and Rehabilitation Center Quality Metrics
Minimizes Pressure Ulcers
This is the percent of residents who have had a pressure ulcer. Pressure ulcers are skin damage caused by staying in the same position for an excessive period of time.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This datapoint is a measure of the percent of long-term stay residents who have experienced a fall resulting in severe injury. We use this statistic in computing our nursing ratings.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This figure gauges the percent of long-term stay residents who had a urinary tract infection. While a higher rate of these infections could reflect poorly on a facility's hygiene protocols, it can be problematic to compare between nursing homes due to nursing homes having reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of patients given antipsychotic drugs. Antipsychotic drugs are given to residents for many conditions, including dementia. Tragically, in some situations, excessive reliance on these medications may suggest a facility is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percent of patients who were given antianxiety drugs. These medications are prescribed to residents experiencing depression or anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percentage of residents showing signs of depression. High levels of depression could reveal a less hospitable environment.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percent of residents who were administered the flu and pneumonia vaccines. High vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint is a measure of the percent of long-term residents that needed additional assistance with activities of daily living over time. ADL's include activities such as dressing and eating. Some would argue that this is a reasonable measure of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric is a measure of the percent of long-term residents who maintained mobility. Many in the industry would argue that mobility is important for residents' physical and mental health.
Percentage of Residents
Higher is Better
Hospitalizations
This metric is a measure of the number of hospitalizations per thousand days of patient care. Staying out of the hospital is critical to the physical health of nursing home residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint is a measure of the number of rehospitalizations per thousand days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This tells you the number of times residents are sent to the emergency room per thousand days of short-term care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric is a measure of the percentage of short-term care residents who experienced functional improvements, such as with activities of daily living. Some experts would argue this is a reliable measure of a facility's rehabilitation services.
Percentage of Resident
Higher is Better