The Willows at Citation

One of the many reasons this turned out to be a great nursing home is that it received an A+ nursing grade. This is simply as good as it gets in this category. Our nursing rating is mostly associated with the facility's nurse staffing. This facility provided 0.4 hours of nursing care per resident per day. Finally, we also looked at several nursing quality-based metrics and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any facility the country in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can generally be avoided by offering better nursing care, such as employing a system of turning a patient even once per day.

This facility also received an A+ inspection score, making it one of the few places to receive multiple A+'s in our categories. This grade is based on the place's recent inspection reports. An A+ in this area is one of the highest complements we can pay to a nursing home. Inspection scores take several factors into consideration, including deficiencies and federal fines. You can learn more about each of these items by reviewing copies of nursing homes' inspection reports. Although this facility had some deficiencies on its government inspection report, none were major deficiencies based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

In the third area we assessed, this nursing home received strong marks in the category of short-term care. Consequently, it was given one of our best grades in that category with a of A+. In the area of short-term care, we seek to qualify measures of a nursing home's rehabilitation. We analyze a nursing home's skilled nursing services, including those performed by registered nurses and various therapists. Fortunately, it appear that this facility has registered nurses on staff. Not every nursing home employs these skilled professionals. On the other hand, based on the data this nursing home provided, they do not appear to employ physical therapists. Finally, we looked at the percentage of residents who were able to return to the community from this nursing home. We found that 6.3 percent of this nursing home's residents returned home.

The final area we rated is long-term care. This remarkable facility also excelled in this area, in which we awarded it an A+. This topped off a amazing profile of four A+'s. When nursing homes receive a grade in this range in long-term care it generally means it has plenty of staff and is a quality place to live on a permanent basis. In addition to considering the volume of care provided by aids and other staff, we looked at the percentage of residents vaccinated for pneumonia. This nursing home gave the vaccine to 99.31035 percent of its residents. Vaccines are vital to keeping patients out of the hospital. Clearly, this nursing home is doing something right in this area as it was able to keep its residents out of the hospital. It had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.