The Reservoir Center for Health & Rehabilitation is a nursing home in Marlborough, Massachusetts, a city with a population of 38,499 people. We awarded this nursing home an overall grade of B. A score in this range requires respectable scores in most areas. In our view, this facility is a solid choice for quite a few people. The best part of this place's profile was is its long-term care rating. Long-term care grades are discussed in the next paragraph.
The Reservoir Center for Health & Rehabilitation
- Nursing Home
Updated Sep 1, 2022 by Nick Reese
- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Offers Hospice
- Offers Post-Acute Care
- Offers Respite Care
- Offers Inpatient Rehab
- Medication Management
- Home Making
- Speech Therapy
- Stroke Recovery
- Amputee Recovery
- Palliative Care
- Wound Care
- Occupational Therapy
- Cardiac Therapy
- Tracheotomy Care
- Physical Therapy
- Respiratory Therapy
- Recreational Therapy
- Orthopedic Rehabilitation
Registered Staff Hours
Long-term Care Quality
On top of being a quality facility overall, this facility really performed well in long-term care, where it earned a grade of A. Few facilities performed better in this category. Nursing homes that receive this type of grade in long-term care typically provide consistent 24/7 care to make sure residents are kept in good health. On top of assessing the quantity of care provided by aids and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This facility administered the vaccine to 82.99776 percent of its residents, which is somewhat below what we were hoping for. Although its vaccination rate was a bit lower than we hoped for, at least this nursing home was able to limit hospitalizations. In fact, it had only 0.02 hospitalizations per one thousand long-term resident days, which is an impressively low number.
Adding to its impressive category grades, we awarded this facility an B+ for our inspections rating. We take several aspects of a facility's inspection report into consideration in determining our inspection grades. One of those factors is deficiencies. It should be noted that the severity of deficiencies is usually more important than the number of deficiencies, as some deficiencies end up being relatively insignificant. Fortunately, although this nursing home had a few minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This tells you the government inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
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In addition, this facility also received favorable nursing grades this year. In fact, we awarded them one of our better scores in that area, with a grade of B. Our nursing score analyzes many datapoints, but the primary one is the number of nurse hours spent with patients. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, we also assessed several nursing quality-based metrics and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any facility the country in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can frequently be prevented by offering better nursing care, such as having a policy of moving a resident more frequently.
Short-term Care Quality
The last category we graded was short-term care, turned out to be this nursing home's least impressive category. We gave this nursing home a grade of D in that area. This really was one of the couple of weak links on an otherwise strong profile. Short-term care scores are important for individuals in need of rehabilitation. Rehabilitation typically utilizes additional highly-skilled nursing. Skilled nursing includes a broad range of nursing services, ranging from registered nurses to physical and occupational therapists, as well as other types of therapy. In this nursing home's case, we found that it provides less physical therapist and registered nurse hours per resident than the average facility. Finally, we looked at the number of residents who were able to return to the community from this nursing home. We found that just 4.5 percent of this facility's patients returned home.
Rating Over Time
Compared to national and state averages across all facilities.
The Reservoir Center for Health & Rehabilitation Quality Metrics
Minimizes Pressure Ulcers
In The Reservoir Center for Health & Rehabilitation, 6.44% of Patients had Pressure Ulcers
This datapoint is is a measure of the percent of long-term care patients that suffer from pressure ulcers. We have found that pressure ulcers are a solid indicator of nursing care quality.
Minimizes Serious Falls
In The Reservoir Center for Health & Rehabilitation, 3.68% of Patients had Serious Falls
This figure tells you the percent of long-term stay residents which experienced a fall which resulted in serious injury. Falls can happen for a variety of reasons, but high rates of falls resulting in injuries may be an indication of lower levels of patient supervision.
Minimizes Urinary Tract Infections
In The Reservoir Center for Health & Rehabilitation, 2.42% of Patients had UTIs
This is the percentage of residents that sustained a urinary tract infection. These infections may be linked to inadequate hygiene.
Appropriately Uses Anti-Psychotic Medication
In The Reservoir Center for Health & Rehabilitation, 19.05% of Patients use Anti-Psychotic Medication
This statistic is an indication of the percent of long-term stay patients receiving antipsychotic drugs. While antipsychotic medications play an important role in caring for many residents, it is important to make sure these medications are being used only where medically required. In limited cases, excessive reliance on these medications may suggest a facility is using these medications to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In The Reservoir Center for Health & Rehabilitation, 18.65% of Patients use Anti-Anxiety Medication
This tells you the percent of residents prescribed antianxiety drugs. Antianxiety drugs are prescribed to residents suffering from anxiety and depression.
Managing Depression Among Residents
In The Reservoir Center for Health & Rehabilitation, 1.93% of Patients
This is a measure of the percent of long-term stay patients exhibiting depressive symptoms.
Appropriate Vaccine Usage
In The Reservoir Center for Health & Rehabilitation, 91.44% of Patients
This metric is a measure of the percent of long-term care patients who have received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home residents, making these vaccines indispensable.
Residents Maintain Autonomy
In The Reservoir Center for Health & Rehabilitation, 15.15% Percentage of Patients
This is a measure of the percentage of long-term patients that needed increased assistance with activities of daily living over time. ADL's include activities such as getting dressed and continence.
Ability to Keep Residents Mobile
In The Reservoir Center for Health & Rehabilitation, 17.66% Percentage of Residents
This is the percentage of residents that maintained mobility over time. Optimizing mobility can be a good sign for residents' well-being.
In The Reservoir Center for Health & Rehabilitation, 1.44 Hospitalizations per 1,000 resident days
This indicates the number of times residents are hospitalized per 1,000 days of care.
Short-term Care: Rehospitalizations
In The Reservoir Center for Health & Rehabilitation, 17.66 Percentage of Residents Rehospitalized
This tells you the number of times residents are rehospitalized per thousand days of short-term care. There is typically a correlation between staying out of the hospital and the quality of rehabilitation services.
Short-term Care: ER Visits
In The Reservoir Center for Health & Rehabilitation, 10.93 Percentage of Patients
This metric tracks the number of emergency room visits per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to gauge the well-being of patients during rehabilitation.
Short-term Care: Facilitates Functional Improvement
In The Reservoir Center for Health & Rehabilitation, 71.35% Percentage of Resident
This datapoint is a measure of the percent of short-term residents who saw functional improvements.
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