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The Rehabilitation Center at the Palazzo

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: A
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: AFeb 19: AMar 19: A-Apr 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: ASep 20: AOct 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: AMay 21: AJun 21: AJul 21: AAug 21: ASep 21: AOct 21: ANov 21: AJan 22: AFeb 22: AMar 22: AApr 22: AMay 22: AJun 22: AAug 22: ASep 22: A
See Rating Overview
The Rehabilitation Center at the Palazzo's website

6246 North 19th Avenue,
Phoenix AZ 85015

(602) 433-6300

73.66% estimated occupancy 1

The Rehabilitation Center at the Palazzo is a small nursing home located in Phoenix, Arizona. We gave this nursing home an overall score of A which is an extremely impressive overall grade. As a result, it is one of the better nursing homes in Phoenix, which features plenty of very solid facilities. Even in a city featuring 24 other nursing homes, this nursing home is appealing. As you will find below, this facility performed just as well in our category scores. We give this place two thumbs up!

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Pharmacy

Awards

Top Nursing Home in Arizona badge

Top Nursing Home in Arizona Awards 2019

Top Nursing Home in Arizona badge

Top Nursing Home in Arizona Awards 2020

Top Nursing Home in Arizona badge

Top Nursing Home in Arizona Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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May
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Short-term Care Quality

Grade: A

One of the reasons this turned out to be a great nursing home is that it received a strong short-term care score. In that category, we gave this facility an A. Our short-term care scores are arguably most meaningful for folks needing rehabilitation services. Rehabilitation generally utilizes more skilled nursing. Skilled nursing means not merely nursing services, but also physical and respiratory therapy, as well as other types of therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not all nursing homes employs these skilled professionals. On the other hand, based on the information they provided, they do not appear to employ physical therapists. Lastly, we looked at the number of patients that were able to return home from this nursing home. We found that 6 percent of this nursing home's residents were able to return home.

Facility Inspections

Grade: A

Adding to its impressive category scores, this facility excelled in the area of inspections, where it received an A. Few nursing homes performed better in this area. Perhaps the most critical factor we consider in calculating our inspection grades is deficiencies. These deficiencies are found on a facility's inspection reports. Places with higher scores in this area typically avoided the more severe deficiencies involving patient abuse or death. Fortunately, although this facility had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are labeled as categories G through L. This means that the inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Nurse Quality

Grade: A-minus

Among its many impressive grades, this facility received an excellent nursing grade. In fact, we gave it a grade of A- in that category. When determining our nursing ratings, we look at both staffing levels and the training levels of the nurses. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This facility performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can typically be prevented if more nurses aids and better safety protocols are in place.

Long-term Care Quality

Grade: A-minus

In the final category, we gave this facility an A for our long-term care rating. This rounded out a first-rate report card. Nursing homes that do well in this category typically are well-staffed and offer extensive hands on care to patients. On top of looking at the quantity of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This facility provided the vaccine to 96.37681 percent of its residents, which is an impressive figure. Pneumonia can be a life threatening condition for nursing home residents so we prefer when a nursing home does not take any chances. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had only 0 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

The Rehabilitation Center at the Palazzo Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In The Rehabilitation Center at the Palazzo, 8.97% of Patients had Pressure Ulcers

This indicates the percentage of patients that have had a pressure ulcer. Pressure ulcers are considered to be a measure of nursing care at a nursing home. Pressure ulcers, which are also called bed sores, are routinely the result of patients staying in one position for too long.

Minimizes Serious Falls

Grade: A+

In The Rehabilitation Center at the Palazzo, 2.2% of Patients had Serious Falls

This indicates the percentage of residents who suffered from a fall resulting in serious injury.

Minimizes Urinary Tract Infections

Grade: D

In The Rehabilitation Center at the Palazzo, 1.68% of Patients had UTIs

This tells you the percent of residents who have had a urinary tract infection. These infections are sometimes associated with poorer hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In The Rehabilitation Center at the Palazzo, 11.03% of Patients use Anti-Psychotic Medication

This is the percentage of residents prescribed antipsychotic drugs. Antipsychotic medications are administered to patients for a variety of conditions, including dementia. Unfortunately, in limited cases, increased usage of these drugs may suggest that a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In The Rehabilitation Center at the Palazzo, 16.78% of Patients use Anti-Anxiety Medication

This is the percent of patients who were given antianxiety medications. These drugs are commonly prescribed to residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: C

In The Rehabilitation Center at the Palazzo, 3.1% of Patients

This indicates the percent of residents showing symptoms of depression. High rates of depression may indicate lower quality care.

Appropriate Vaccine Usage

Grade: B-minus

In The Rehabilitation Center at the Palazzo, 80.03% of Patients

This datapoint measures the percentage of long-term care residents that received the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these types of vaccines indispensable.

Residents Maintain Autonomy

Grade: A-minus

In The Rehabilitation Center at the Palazzo, 12.44% Percentage of Patients

This metric is a measure of the percent of long-term stay residents that needed increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and continence.

Ability to Keep Residents Mobile

Grade: B-minus

In The Rehabilitation Center at the Palazzo, 20.97% Percentage of Residents

This metric tracks the percent of long-term residents who retained mobility levels.

Short-term Care: Rehospitalizations

Grade: B-plus

In The Rehabilitation Center at the Palazzo, 20.97 Percentage of Residents Rehospitalized

This is the number of rehospitalizations per 1,000 days of short-term care. There is typically a correlation between keeping patients out of the hospital and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: B-plus

In The Rehabilitation Center at the Palazzo, 11.03 Percentage of Patients

This datapoint measures the number of emergency room visits per thousand days of short-term patient care. Staying out of the emergency room is one way to gauge patient care during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In The Rehabilitation Center at the Palazzo, 73.85% Percentage of Resident

This tells you the percentage of short-term stay patients that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with activities of daily living generally correlates with better rehabilitation services.

Scores for Phoenix, AZ

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A

Looking for more options? Phoenix, Arizona has 23 other nursing homes

Nearby Hospitals

  • Abrazo Central CampusAcute Care Hospitals 0.35 miles away2000 West Bethany Home Road Phoenix Arizona 85015Physician(602) 249-0212
  • John C. Lincoln North Mountain HospitalAcute Care Hospitals 3.14 miles away250 East Dunlap Avenue Phoenix Arizona 85020Voluntary non-profit - Private(602) 331-5862
  • St. Joseph's Hospital and Medical CenterAcute Care Hospitals 3.57 miles away350 West Thomas Road Phoenix Arizona 85013Voluntary non-profit - Church(602) 406-5001
  • Banner - University Medical Center PhoenixAcute Care Hospitals 5.01 miles away1111 East Mcdowell Road Phoenix Arizona 85006Voluntary non-profit - Other(602) 239-2000
  • St Luke's Medical CenterAcute Care Hospitals 6.32 miles away1800 East Van Buren Street Phoenix Arizona 85006Proprietary(602) 251-8156
  • Valley HospitalPsychiatric 6.38 miles away3550 East Pinchot Avenue Phoenix Arizona 85018Voluntary non-profit - Other(602) 957-4000
  • Valleywise Health Medical CenterAcute Care Hospitals 6.49 miles away2601 East Roosevelt Street Phoenix Arizona 85008Government - Local(602) 344-5011
  • Banner Thunderbird Medical CenterAcute Care Hospitals 7.31 miles away5555 West Thunderbird Road Glendale Arizona 85306Government - Hospital District or Authority(602) 865-4470

Nearby Dialysis

  • North Phoenix Dialysis (Fmc)2.67 miles away1957 W Dunlap Ave Ste 6c Phoenix Arizona 85021CMS Rating: 2 stars Dialysis Stations: 19 (602) 943-1763
  • Central Phx Dialysis (Fmc)2.98 miles away3421 N 7th Ave Phoenix Arizona 85013CMS Rating: 3 stars Dialysis Stations: 16 (602) 274-2293
  • Maryvale Dialysis (Fmc)3.98 miles away4502 W Indian School Rd Ste a4-11 Phoenix Arizona 85031CMS Rating: 3 stars Dialysis Stations: 28 (623) 247-0695
  • Brookwood Dialysis Clinic (Dva)4.03 miles away8910 N 43rd Ave Ste 107 Glendale Arizona 85302CMS Rating: 4 stars Dialysis Stations: 24 (623) 937-2735
  • Glendale Family Health Center - Dialysis4.1 miles away5141 W Lamar Rd Glendale Arizona 85301Dialysis Stations: 8 (623) 344-6781
  • Fmc-Glendale Town Center4.84 miles away4407 West Peoria Ave Glendale Arizona 85302Dialysis Stations: 25 (623) 934-9091
  • Evergreen Park Dialysis4.89 miles away926 E Mc Dowell Rd Suite 100 Phoenix Arizona 85006Dialysis Stations: 20 (602) 252-1418
  • Phoenix Childrens Hospital- Dialysis Center4.96 miles away1920 E Cambridge Rd Ste 102 Phoenix Arizona 85016Dialysis Stations: 6 (602) 933-3220