The Rehabilitation Center at the Palazzo is a small nursing home located in Phoenix, Arizona. We gave this nursing home an overall score of A which is an extremely impressive overall grade. As a result, it is one of the better nursing homes in Phoenix, which features plenty of very solid facilities. Even in a city featuring 24 other nursing homes, this nursing home is appealing. As you will find below, this facility performed just as well in our category scores. We give this place two thumbs up!
The Rehabilitation Center at the Palazzo
- Nursing Home
- Independent Living
- Assisted Living
- Memory Care
Updated Sep 1, 2022 by Nick Reese
- Accepts Medicare 1
- Accepts Medicaid 1
- Is CCRC
- Has Resident Council
- No Family Council
- For profit - Limited Liability company
- Personal Care
- Medication Management
- Home Making
Top Nursing Home in Arizona Awards 2019
Top Nursing Home in Arizona Awards 2020
Top Nursing Home in Arizona Awards 2021
Registered Staff Hours
Short-term Care Quality
One of the reasons this turned out to be a great nursing home is that it received a strong short-term care score. In that category, we gave this facility an A. Our short-term care scores are arguably most meaningful for folks needing rehabilitation services. Rehabilitation generally utilizes more skilled nursing. Skilled nursing means not merely nursing services, but also physical and respiratory therapy, as well as other types of therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not all nursing homes employs these skilled professionals. On the other hand, based on the information they provided, they do not appear to employ physical therapists. Lastly, we looked at the number of patients that were able to return home from this nursing home. We found that 6 percent of this nursing home's residents were able to return home.
Adding to its impressive category scores, this facility excelled in the area of inspections, where it received an A. Few nursing homes performed better in this area. Perhaps the most critical factor we consider in calculating our inspection grades is deficiencies. These deficiencies are found on a facility's inspection reports. Places with higher scores in this area typically avoided the more severe deficiencies involving patient abuse or death. Fortunately, although this facility had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are labeled as categories G through L. This means that the inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Does this page answer your questions about The Rehabilitation Center at the Palazzo?
Among its many impressive grades, this facility received an excellent nursing grade. In fact, we gave it a grade of A- in that category. When determining our nursing ratings, we look at both staffing levels and the training levels of the nurses. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This facility performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can typically be prevented if more nurses aids and better safety protocols are in place.
Long-term Care Quality
In the final category, we gave this facility an A for our long-term care rating. This rounded out a first-rate report card. Nursing homes that do well in this category typically are well-staffed and offer extensive hands on care to patients. On top of looking at the quantity of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This facility provided the vaccine to 96.37681 percent of its residents, which is an impressive figure. Pneumonia can be a life threatening condition for nursing home residents so we prefer when a nursing home does not take any chances. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had only 0 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.
Rating Over Time
Compared to national and state averages across all facilities.
The Rehabilitation Center at the Palazzo Quality Metrics
Minimizes Pressure Ulcers
In The Rehabilitation Center at the Palazzo, 8.97% of Patients had Pressure Ulcers
This indicates the percentage of patients that have had a pressure ulcer. Pressure ulcers are considered to be a measure of nursing care at a nursing home. Pressure ulcers, which are also called bed sores, are routinely the result of patients staying in one position for too long.
Minimizes Serious Falls
In The Rehabilitation Center at the Palazzo, 2.2% of Patients had Serious Falls
This indicates the percentage of residents who suffered from a fall resulting in serious injury.
Minimizes Urinary Tract Infections
In The Rehabilitation Center at the Palazzo, 1.68% of Patients had UTIs
This tells you the percent of residents who have had a urinary tract infection. These infections are sometimes associated with poorer hygiene.
Appropriately Uses Anti-Psychotic Medication
In The Rehabilitation Center at the Palazzo, 11.03% of Patients use Anti-Psychotic Medication
This is the percentage of residents prescribed antipsychotic drugs. Antipsychotic medications are administered to patients for a variety of conditions, including dementia. Unfortunately, in limited cases, increased usage of these drugs may suggest that a nursing home is using these medications to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In The Rehabilitation Center at the Palazzo, 16.78% of Patients use Anti-Anxiety Medication
This is the percent of patients who were given antianxiety medications. These drugs are commonly prescribed to residents experiencing depression or anxiety.
Managing Depression Among Residents
In The Rehabilitation Center at the Palazzo, 3.1% of Patients
This indicates the percent of residents showing symptoms of depression. High rates of depression may indicate lower quality care.
Appropriate Vaccine Usage
In The Rehabilitation Center at the Palazzo, 80.03% of Patients
This datapoint measures the percentage of long-term care residents that received the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these types of vaccines indispensable.
Residents Maintain Autonomy
In The Rehabilitation Center at the Palazzo, 12.44% Percentage of Patients
This metric is a measure of the percent of long-term stay residents that needed increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and continence.
Ability to Keep Residents Mobile
In The Rehabilitation Center at the Palazzo, 20.97% Percentage of Residents
This metric tracks the percent of long-term residents who retained mobility levels.
Short-term Care: Rehospitalizations
In The Rehabilitation Center at the Palazzo, 20.97 Percentage of Residents Rehospitalized
This is the number of rehospitalizations per 1,000 days of short-term care. There is typically a correlation between keeping patients out of the hospital and the quality of rehabilitation services.
Short-term Care: ER Visits
In The Rehabilitation Center at the Palazzo, 11.03 Percentage of Patients
This datapoint measures the number of emergency room visits per thousand days of short-term patient care. Staying out of the emergency room is one way to gauge patient care during rehabilitation.
Short-term Care: Facilitates Functional Improvement
In The Rehabilitation Center at the Palazzo, 73.85% Percentage of Resident
This tells you the percentage of short-term stay patients that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with activities of daily living generally correlates with better rehabilitation services.
Scores for Phoenix, AZ
- Overall Rating has a grade of B-plus
- Nurse Rating has a grade of B
- Long-term Care Rating has a grade of B
- Short-term Care Rating has a grade of B
- Inspection Rating has a grade of A
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