The Plaza at Lubbock is an average-sized government-owned nursing home in Lubbock, Texas. This nursing home received an overall grade of D, which is a well below average rating. In our view, we would struggle to recommend this place. Despite all this, one of the few highlights of this nursing home's profile is its impressive inspection grade. You can scroll down to find out about inspections and other category scores

Additional Details:

Accepts Medicare 1 : TrueA checkmark indicating true.

Accepts Medicaid 1 : 102 Beds TrueA checkmark indicating true.

CCRC : FalseUsed to indicate false.

Government - Hospital district

Resident Council: TrueA checkmark indicating true.

Family Council: FalseUsed to indicate false.

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
March 1, 2019March 2, 2019March 3, 2019March 4, 2019March 5, 2019March 6, 2019March 7, 2019March 8, 2019March 9, 2019March 10, 2019March 11, 2019March 12, 2019March 13, 2019March 14, 2019March 15, 2019March 16, 2019March 17, 2019March 18, 2019March 19, 2019March 20, 2019March 21, 2019March 22, 2019March 23, 2019March 24, 2019March 25, 2019March 26, 2019March 27, 2019March 28, 2019March 29, 2019March 30, 2019March 31, 2019
April
April 1, 2019April 2, 2019April 3, 2019April 4, 2019April 5, 2019April 6, 2019April 7, 2019April 8, 2019April 9, 2019April 10, 2019April 11, 2019April 12, 2019April 13, 2019April 14, 2019April 15, 2019April 16, 2019April 17, 2019April 18, 2019April 19, 2019April 20, 2019April 21, 2019April 22, 2019April 23, 2019April 24, 2019April 25, 2019April 26, 2019April 27, 2019April 28, 2019April 29, 2019April 30, 2019
May
May 1, 2019May 2, 2019May 3, 2019May 4, 2019May 5, 2019May 6, 2019May 7, 2019May 8, 2019May 9, 2019May 10, 2019May 11, 2019May 12, 2019May 13, 2019May 14, 2019May 15, 2019May 16, 2019May 17, 2019May 18, 2019May 19, 2019May 20, 2019May 21, 2019May 22, 2019May 23, 2019May 24, 2019May 25, 2019May 26, 2019May 27, 2019May 28, 2019May 29, 2019May 30, 2019May 31, 2019
June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019
July
July 1, 2019July 2, 2019July 3, 2019July 4, 2019July 5, 2019July 6, 2019July 7, 2019July 8, 2019July 9, 2019July 10, 2019July 11, 2019July 12, 2019July 13, 2019July 14, 2019July 15, 2019July 16, 2019July 17, 2019July 18, 2019July 19, 2019July 20, 2019July 21, 2019July 22, 2019July 23, 2019July 24, 2019July 25, 2019July 26, 2019July 27, 2019July 28, 2019July 29, 2019July 30, 2019July 31, 2019
August
August 1, 2019August 2, 2019August 3, 2019August 4, 2019August 5, 2019August 6, 2019August 7, 2019August 8, 2019August 9, 2019August 10, 2019August 11, 2019August 12, 2019August 13, 2019August 14, 2019August 15, 2019August 16, 2019August 17, 2019August 18, 2019August 19, 2019August 20, 2019August 21, 2019August 22, 2019August 23, 2019August 24, 2019August 25, 2019August 26, 2019August 27, 2019August 28, 2019August 29, 2019August 30, 2019August 31, 2019
September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Facility Inspections

B+
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: A-Jun 19: A-Jul 19: A-Aug 19: A-Sep 19: B+Jan 20: B+Mar 20: B+Apr 20: B+May 20: B+Jun 20: B+Jul 20: B+Aug 20: B+
Historical

Although we didn't give this facility a good overall grade, we did give it a strong grade in the category of inspections, where it received a B+. We take several aspects of a facility's inspection report into consideration in calculating these inspection ratings. One critical factor is health deficiencies. It should be noted that the severity of the deficiencies is arguably more important than the number of deficiencies, as some end up being relatively minor. Fortunately, although this facility had some minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are those labeled as categories G, H, I, J, K and L. This means that CMS did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies are not the end of the world.

Long-term Care Quality

B
Oct 18: B-Nov 18: BDec 18: BJan 19: CFeb 19: CMay 19: B+Jun 19: B+Jul 19: B+Aug 19: B+Sep 19: B-Jan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: BAug 20: B
Historical

We also awarded this nursing home a positive grade in long-term care. This nursing home received a grade of B in this area, which happens to be one of our more impressive scores. Facilities that excel in long-term care typically are well-staffed and provide extensive hands on care to patients. In addition to considering the volume of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This nursing home gave the vaccine to 100 percent of its residents. Vaccines are vital to keeping residents out of the hospital. The last statistic we assessed is the facility's hospitalization rate. While it had 2.05 hospitalizations per 1,000 long-term resident days, its risk adjusted score was middle of the road since it had some more complicated patients.

Short-term Care Quality

F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: DAug 19: DSep 19: DJan 20: DMar 20: DApr 20: FMay 20: FJun 20: FJul 20: FAug 20: F
Historical

In addition, we gave this facility a rock-bottom F in the area of short-term care. Short-term care grades are based in part on a facility's quantity of highly-skilled skilled healthcare professionals. This includes a broad spectrum of services, spanning from registered nurses to physical and occupational therapists, as well as other variations of therapy. Considering its score in this category, we weren't surprised to learn that this nursing home is well below average in terms of its quantity of physical therapy and registered nurse hours offered to its patients based on the data we looked at. Honestly, this was about what we expected to find. The last measure we looked at in this category is the percentage of residents that ultimately returned home from the facility. This nursing home struggled quite a bit in this metric as well, with just 44.6 percent of its patients returning home. This was quite a bit below the national average.

Nurse Quality

F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: F
Historical

The next area we looked at is nursing, in which this facility received an abysmal grade in this area as well. Sadly, it received an F for this area, which is definitely a major disappointment. Our nursing score focuses on the nursing home's nurse staffing levels. We factor in both the levels of licensure of those nurses and the amount of time spent with residents. This facility offered just 3 hours of nursing care per patient per day. To pair with its low totals in the area of nursing hours per patient, this place had poor marks in several of the quality-based measures we looked at in calculating our nursing ratings. We looked at the percentage of patients experiencing falls which led to major injury. This nursing home was at more than 1.5 times the national average in this statistic.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
D
State:
C
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

The Plaza at Lubbock Quality Metrics

Minimizes Pressure Ulcers

This metric is a measure of the percent of long-term stay residents that suffer from pressure ulcers or bed sores. We consider this statistic when determining our nursing grades.

Provider
B
6.93%
State
B
7.46%
National
B
7.32%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This datapoint gauges the percent of long-term residents who sustained falls resulting in severe injury. Falls can arise for a variety of reasons, but high rates of major falls could be an indication of lower quality nursing care.

Provider
D
7.03%
State
B
3.37%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This is the percentage of residents that suffered from a urinary tract infection. Urinary tract infections are considered by many in the nursing home industry to be an indicator of nursing care . UTI's are often the result of a nursing home with worse hygiene protocols. However, this metric could be misleading for certain nursing homes due to different reporting standards for urinary tract infections.

Provider
A-
0.83%
State
B+
2.22%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This is the percentage of residents who were given antipsychotic medications. While antipsychotic medications may be helpful for many residents, it is important to make sure these medications are being used appropriately. In limited cases, increased usage of these drugs may indicate that a nursing home is using these drugs to subdue residents.

Provider
B+
10.56%
State
B+
12.37%
National
B
14.18%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This is the percent of patients who were given antianxiety drugs. These medications are prescribed to patients suffering from depression and anxiety.

Provider
B
19.64%
State
B-
23.38%
National
B
19.68%

Percent of Patients
Lower is Better

Managing Depression Among Residents

This indicates the percent of patients who are showing depressive symptoms. High rates of depression may imply a less hospitable environment.

Provider
B
2.1%
State
B+
2.92%
National
B+
5.07%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This datapoint is a measure of the percentage of long-term care residents that were given the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home patients, making these types of vaccines important for resident well-being.

Provider
A
100%
State
B
92.34%
National
B
92.05%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This tells you the percentage of patients who needed additional assistance with activities of daily living over time.

Provider
C
17.74%
State
B-
17.2%
National
B
14.45%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This datapoint measures the percent of long-term care patients that were able to retain mobility. Some experts would argue that the ability to move around is vital to residents' mental and physical health.

Provider
C
12.14%
State
B
18.24%
National
B
17.08%

Percentage of Residents
Higher is Better

Hospitalizations

This datapoint is a measure of the number of hospitalizations per 1,000 days of patient care. Keeping residents out of the hospital is key to maintaining the physical health of patients.

Provider
C
2.05
State
B-
1.92
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This indicates the number of rehospitalizations per 1,000 days of short-term care.

Provider
A-
12.14
State
B
18.24
National
B
17.08

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This datapoint is a measure of the number of emergency room visits per thousand days of short-term patient care.

Provider
B
9.52
State
B
10.69
National
B
10.26

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

This datapoint is a measure of the percentage of short-term patients who experienced functional improvements.

Provider
C
59.67%
State
C
61.02%
National
B
68.03%

Percentage of Resident
Higher is Better

Nearby Hospitals

Lubbock Heart Hospital Lp 0.27 mi
4810 North Loop 289 Lubbock Texas 79416
(806) 687-7777
Acute Care Hospitals
Proprietary
University Medical Center 2.04 mi
602 Indiana Avenue Lubbock Texas 79415
(806) 775-8200
Acute Care Hospitals
Government - Hospital District or Authority
Covenant Childrens Hospital 2.35 mi
4015 22nd Place Lubbock Texas 79410
(806) 725-7975
Childrens
Voluntary non-profit - Private
Covenant Medical Center 2.38 mi
3615 19th Street Lubbock Texas 79410
(806) 725-4431
Acute Care Hospitals
Voluntary non-profit - Church
Grace Medical Center 4.79 mi
2412 50th St Lubbock Texas 79412
(806) 788-4100
Acute Care Hospitals
Voluntary non-profit - Other

Nearby Dialysis

Lubbock Dialysis Center-Redbud 1.41 mi
CMS Rating: 2 stars
Dialysis Stations: 40
1126 Slide Rd. Suite 4-A Lubbock Texas 79416
(806) 785-6285
Us Renal Care Kidney Center of Lubbock 2.35 mi
CMS Rating: 3 stars
Dialysis Stations: 28
3801 21st Street Suite 100 Lubbock Texas 79410
(806) 771-9933
Fresenius Medical Care Lubbock 4.38 mi
CMS Rating: 4 stars
Dialysis Stations: 34
2710 Avenue Q Lubbock Texas 79411
(806) 744-1252
Dialysis Center of Lubbock 5.02 mi
CMS Rating: 2 stars
Dialysis Stations: 29
6630 Quaker Ave Suite 102 Lubbock Texas 79413
(806) 793-1414
Innovative Dialysis Center of Lubbock, LLC 6.17 mi
Dialysis Stations: 13
1826 Parkway Dr Lubbock Texas 79403
(806) 747-1366
Bio Medical Applications of Texas, Inc 6.62 mi
Dialysis Stations: 13
8704 University Ave Lubbock Texas 79423
(806) 748-0002