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The Plaza at Lubbock

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: DNov 18: DDec 18: DJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: DAug 19: DSep 19: FJan 20: DMar 20: FApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: DAug 21: DSep 21: DOct 21: FNov 21: FJan 22: DFeb 22: DMar 22: DApr 22: FMay 22: FJun 22: DAug 22: FSep 22: F
See Rating Overview
The Plaza at Lubbock's website

4910 Emory,
Lubbock TX 79416

(806) 740-0800

77.8% estimated occupancy 1

The Plaza at Lubbock is a large non-profit facility in Lubbock, Texas. Our scoring system was not very kind to this facility, as it received an overall grade of F. This nursing home does not seem to have any redeeming qualities. Despite all this, one of the few highlights of this nursing home's report card is its impressive inspection rating. You can continue reading to find out about inspections and other category grades

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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October
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January
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February
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March
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Facility Inspections

Grade: B-plus

Although we gave this nursing home a terrible overall grade, we awarded it a grade of B+ for our inspections category. This was due to the facility receiving a decent government inspection report this year. We weigh several aspects of a nursing home's inspection report in computing our inspection ratings. One critical factor is health deficiencies. You should keep in mind that the severity of the deficiencies is arguably more important than the number of deficiencies, as some deficiencies end up being quite minor. Although this place had some deficiencies on its government inspection report, none of them were serious based on CMS' deficiency scale. A few minor deficiencies are not the end of the world.

Long-term Care Quality

Grade: C

We were also pleasantly surprised to discover that this facility received a somewhat respectable long-term care rating in our assessment. We gave it a grade of C in this area. In our long-term care assessment, we look at the quantity of services offered by a nursing home, along with some quality statistics. On top of assessing the amount of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated for pneumonia. This nursing home administered the vaccine to 100 percent of its patients, which is more than most nursing homes. Finally, this facility was also able to limit hospitalizations. Indeed, it had only 0 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: F

In addition, we gave this facility an F in the area of nursing care. Our nursing grade analyzes the nursing home's level of nurse staffing. We look at both the levels of licensure of those nurses and the quantity of hours spent with residents. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, we also assessed some nursing quality-based metrics in calculating our nursing scores. This facility fared well when it comes to avoiding major falls and pressure ulcers. Many consider these areas to be reliable measures of the quality of nursing care.

Short-term Care Quality

Grade: F

The last area we assessed is short-term care. Sadly, it received an abysmal F in this area, which is a rock bottom score. With our short-term care category, we strive to forge a meaningful barometer for rehabilitation services. In doing so, we analyze the nursing home's scope of highly-skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. As you might expect, we learned that this facility provides substantially less registered nurse and physical therapist hours per patient than the average facility. The last datapoint we looked at in this category is the percentage of residents who were able to leave the nursing home and return to the community. We discovered that just 3.6 percent of this facility's residents were able to return home, which is well below average. The combination of these poor metrics doomed this facility's short-term care score.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

The Plaza at Lubbock Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In The Plaza at Lubbock, 7.79% of Patients had Pressure Ulcers

This is the percent of residents who suffered from a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are routinely the result of residents not being moved frequently enough. Better nursing care limits the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: C

In The Plaza at Lubbock, 3.33% of Patients had Serious Falls

This tells you the percent of patients who suffered from a fall which resulted in serious injury.

Minimizes Urinary Tract Infections

Grade: A

In The Plaza at Lubbock, 1.51% of Patients had UTIs

This metric tells you the percentage of long-term stay residents that have had a urinary tract infection. UTI's could be an indication of a facility with worst hygiene practices. However, this statistic may be misleading for certain facilities due to inconsistent reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In The Plaza at Lubbock, 11.48% of Patients use Anti-Psychotic Medication

This statistic indicates the percentage of long-term care patients that were administered antipsychotic drugs. High levels of antipsychotic drug use may suggest that a nursing home is using these drugs to control patient behavior in situations where such medications aren't medically required. Nevertheless, some facilities may need to rely more on these drugs due to having more patients suffering from cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In The Plaza at Lubbock, 22.56% of Patients use Anti-Anxiety Medication

This tells you the percent of residents given antianxiety drugs. These medications are typically given to residents suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B-minus

In The Plaza at Lubbock, 4.81% of Patients

This metric is a measure of the percent of long-term care residents exhibiting signs of depression. Many argue that this is a measure of patient quality of life.

Appropriate Vaccine Usage

Grade: A-minus

In The Plaza at Lubbock, 94.64% of Patients

This indicates the percentage of patients who received the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: A-minus

In The Plaza at Lubbock, 17.1% Percentage of Patients

This metric measures the percent of long-term care residents that required additional assistance with activities of daily living over time. ADL's include activities such as moving around and eating.

Ability to Keep Residents Mobile

Grade: F

In The Plaza at Lubbock, 16.36% Percentage of Residents

This indicates the percent of patients that retained mobility levels over time. Retaining mobility is usually a good sign for residents' well-being.

Hospitalizations

Grade: A-plus

In The Plaza at Lubbock, 1.67 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: A-plus

In The Plaza at Lubbock, 16.36 Percentage of Residents Rehospitalized

This datapoint measures the number of rehospitalizations per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is critical to restoring the physical well-being of residents.

Short-term Care: ER Visits

Grade: A

In The Plaza at Lubbock, 11.4 Percentage of Patients

This is the number of emergency room visits per 1,000 days of short-term patient care. There is usually a correlation between keeping patients out of the emergency room and the quality of nursing home care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In The Plaza at Lubbock, 66.86% Percentage of Resident

This is the percent of short-term residents that saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with ADL's often correlates with higher quality rehabilitation.

Scores for Lubbock, TX

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of A-minus

Looking for more options? Lubbock, Texas has 13 other nursing homes

Nearby Hospitals

  • Lubbock Heart Hospital LpAcute Care Hospitals 0.27 miles away4810 North Loop 289 Lubbock Texas 79416Proprietary(806) 687-7777
  • University Medical CenterAcute Care Hospitals 2.04 miles away602 Indiana Avenue Lubbock Texas 79415Government - Hospital District or Authority(806) 775-8200
  • Covenant Childrens HospitalChildrens 2.35 miles away4015 22nd Place Lubbock Texas 79410Voluntary non-profit - Private(806) 725-7975
  • Covenant Medical CenterAcute Care Hospitals 2.38 miles away3615 19th Street Lubbock Texas 79410Voluntary non-profit - Church(806) 725-4431
  • Grace Medical CenterAcute Care Hospitals 4.79 miles away2412 50th St Lubbock Texas 79412Voluntary non-profit - Other(806) 788-4100

Nearby Dialysis

  • Lubbock Dialysis Center-Redbud1.41 miles away1126 Slide Rd. Suite 4-A Lubbock Texas 79416CMS Rating: 2 stars Dialysis Stations: 40 (806) 785-6285
  • Us Renal Care Kidney Center of Lubbock2.35 miles away3801 21st Street Suite 100 Lubbock Texas 79410CMS Rating: 3 stars Dialysis Stations: 28 (806) 771-9933
  • Fresenius Medical Care Lubbock4.38 miles away2710 Avenue Q Lubbock Texas 79411CMS Rating: 4 stars Dialysis Stations: 34 (806) 744-1252
  • Dialysis Center of Lubbock5.02 miles away6630 Quaker Ave Suite 102 Lubbock Texas 79413CMS Rating: 2 stars Dialysis Stations: 29 (806) 793-1414
  • Innovative Dialysis Center of Lubbock, LLC6.17 miles away1826 Parkway Dr Lubbock Texas 79403Dialysis Stations: 13 (806) 747-1366
  • Bio Medical Applications of Texas, Inc6.62 miles away8704 University Ave Lubbock Texas 79423Dialysis Stations: 13 (806) 748-0002