The Plaza at Lubbock
4910 Emory, Lubbock TX 79416 · (806) 740-0800 · 101.96% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
The Plaza at Lubbock is an average-sized government-owned nursing home in Lubbock, Texas. This nursing home received an overall grade of D, which is a well below average rating. In our view, we would struggle to recommend this place. Despite all this, one of the few highlights of this nursing home's profile is its impressive inspection grade. You can scroll down to find out about inspections and other category scores
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 102 Beds
CCRC :
Government - Hospital district
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
Although we didn't give this facility a good overall grade, we did give it a strong grade in the category of inspections, where it received a B+. We take several aspects of a facility's inspection report into consideration in calculating these inspection ratings. One critical factor is health deficiencies. It should be noted that the severity of the deficiencies is arguably more important than the number of deficiencies, as some end up being relatively minor. Fortunately, although this facility had some minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are those labeled as categories G, H, I, J, K and L. This means that CMS did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies are not the end of the world.
Long-term Care Quality
We also awarded this nursing home a positive grade in long-term care. This nursing home received a grade of B in this area, which happens to be one of our more impressive scores. Facilities that excel in long-term care typically are well-staffed and provide extensive hands on care to patients. In addition to considering the volume of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This nursing home gave the vaccine to 100 percent of its residents. Vaccines are vital to keeping residents out of the hospital. The last statistic we assessed is the facility's hospitalization rate. While it had 2.05 hospitalizations per 1,000 long-term resident days, its risk adjusted score was middle of the road since it had some more complicated patients.
Short-term Care Quality
In addition, we gave this facility a rock-bottom F in the area of short-term care. Short-term care grades are based in part on a facility's quantity of highly-skilled skilled healthcare professionals. This includes a broad spectrum of services, spanning from registered nurses to physical and occupational therapists, as well as other variations of therapy. Considering its score in this category, we weren't surprised to learn that this nursing home is well below average in terms of its quantity of physical therapy and registered nurse hours offered to its patients based on the data we looked at. Honestly, this was about what we expected to find. The last measure we looked at in this category is the percentage of residents that ultimately returned home from the facility. This nursing home struggled quite a bit in this metric as well, with just 44.6 percent of its patients returning home. This was quite a bit below the national average.
Nurse Quality
The next area we looked at is nursing, in which this facility received an abysmal grade in this area as well. Sadly, it received an F for this area, which is definitely a major disappointment. Our nursing score focuses on the nursing home's nurse staffing levels. We factor in both the levels of licensure of those nurses and the amount of time spent with residents. This facility offered just 3 hours of nursing care per patient per day. To pair with its low totals in the area of nursing hours per patient, this place had poor marks in several of the quality-based measures we looked at in calculating our nursing ratings. We looked at the percentage of patients experiencing falls which led to major injury. This nursing home was at more than 1.5 times the national average in this statistic.
Overall Rating Over Time
Compared to national and state averages across all facilities.
The Plaza at Lubbock Quality Metrics
Minimizes Pressure Ulcers
This metric is a measure of the percent of long-term stay residents that suffer from pressure ulcers or bed sores. We consider this statistic when determining our nursing grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This datapoint gauges the percent of long-term residents who sustained falls resulting in severe injury. Falls can arise for a variety of reasons, but high rates of major falls could be an indication of lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of residents that suffered from a urinary tract infection. Urinary tract infections are considered by many in the nursing home industry to be an indicator of nursing care . UTI's are often the result of a nursing home with worse hygiene protocols. However, this metric could be misleading for certain nursing homes due to different reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of residents who were given antipsychotic medications. While antipsychotic medications may be helpful for many residents, it is important to make sure these medications are being used appropriately. In limited cases, increased usage of these drugs may indicate that a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of patients who were given antianxiety drugs. These medications are prescribed to patients suffering from depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percent of patients who are showing depressive symptoms. High rates of depression may imply a less hospitable environment.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint is a measure of the percentage of long-term care residents that were given the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home patients, making these types of vaccines important for resident well-being.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percentage of patients who needed additional assistance with activities of daily living over time.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint measures the percent of long-term care patients that were able to retain mobility. Some experts would argue that the ability to move around is vital to residents' mental and physical health.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint is a measure of the number of hospitalizations per 1,000 days of patient care. Keeping residents out of the hospital is key to maintaining the physical health of patients.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of rehospitalizations per 1,000 days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint is a measure of the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This datapoint is a measure of the percentage of short-term patients who experienced functional improvements.
Percentage of Resident
Higher is Better