The Ozarks Methodist Manor

We awarded this facility one of our better grades in the area of long-term care, where it received an A-. This is a much better grade than its overall grade, which was decent but not elite. Facilities that receive this type of score in this category typically provide consistent 24/7 care to make sure residents are kept in good health. On top of assessing the quantity of care provided by aids and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This nursing home gave the vaccine to 56.179775 percent of its patients, which is a few points below what we anticipated. While its vaccination rate was a bit lower than we had hoped, we were pleased to find place was able to limit hospitalizations. In fact, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

This facility's inspection rating exceeded its overall score as well. We gave them one of our better grades in that area, with a B. This is a notably better score than its overall score. Inspection ratings weigh several factors, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these issues by obtaining copies of nursing homes' inspection reports. This facility was assessed 3 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered severe. This means that CMS did not deem any of the deficiencies to create an immediate threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.

Turning to the category of short-term care, this nursing home received just a D in that area. In computing our short-term care grades, we look at a nursing home's levels of skilled nursing services, which includes registered nurses, physical therapists respiratory therapists and other highly trained professionals. This category is often a solid measure of the facility's rehabilitation services. As you might expect, we learned that this nursing home offers significantly less registered nurse and physical therapist hours per resident than a typical facility. The last item we assessed in this category is the number of residents who ultimately returned home from the facility. This facility struggled quite a bit in this area as well, with just 5.5 percent of its patients returning home.

The next area we scored is nursing, which was this facility's worst area. It received an F for this area, which is obviously concerning. When calculating a nursing home's nursing score, we weigh the amount of time nurses are caring for residents and the level of skill of those nurses. This facility provided just 0.4 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. Finally, we also assessed some nursing quality-based metrics in determining our nursing grades. This facility performed well in the area of minimizing its residents' major falls and pressure ulcers.