The Oaks at Whitaker Glen-Mayview
513 East Whitaker Mill Road, Raleigh NC 27608 · (919) 828-2348 · 77.14% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
The Oaks at Whitaker Glen-Mayview is located in the large metropolitan area of Raleigh, North Carolina. With an overall grade of B, this looks like a good option. In fact, we found this facility to be better than the majority of the nursing homes in Raleigh, which has a city grade of B-. This place's impressive profile was highlighted by its inspection rating, which is addressed in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 91 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
In addition to being a quality facility overall, this place really excelled in our inspections category, where it received an A. Not many facilities fared better in this area. We take several aspects of a facility's inspection report into consideration in determining our inspection ratings. One key factor is health deficiencies. You should keep in mind that the severity of these deficiencies is arguably more important than the quantity of deficiencies, as some deficiencies end up being quite minor. While this nursing home had a few minor dings on its report, it had zero severe deficiencies. Severe deficiencies are those labeled as categories G, H, I, J, K and L. This tells you the government inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Remember that deficiency-free inspection reports are rare in the industry.
Short-term Care Quality
One of the other reasons we graded this facility so highly is that it received a dominant short-term care grade. In fact, short-term care is its second best category score. In that category, we gave this facility a grade of A-. In the category of short-term care, we seek to qualify indicators of a facility's rehabilitation. We look at a facility's skilled nursing services, including the ones performed by registered nurses and various therapists. This place provides more services with physical therapists and registered nurses than most facilities we looked at. This is certainly an encouraging sign. Lastly, we looked at the number of residents who were able to return home from this nursing home. We found that it outperformed the majority of nursing homes in the country with 55.7 percent of its patients able to return home.
Nurse Quality
In addition, this nursing home earned high marks in the area of nursing. It earned one of our highest grades in that area with an A-. Our nursing rating assesses the nursing home's nurse staffing levels. We factor in both the levels of training of those nurses as well as the quantity of hours spent with residents. This nursing home boasts a really impressive 5.6 hours of nursing care per resident per day, of which a significant percentage of those hours were provided by registered nurses. This is one of the more highly trained levels of nurses. On top of offering impressive levels of nursing care, this facility also performed well in several of the quality measures we assessed. In terms of the number of its residents suffering falls resulting in major injury, this facility performed as well as any facility the nation.
Long-term Care Quality
The final category we assessed was long-term care. Sadly, it received an F in this area, which is a very poor score. We wouldn't simply disqualify a nursing home as a result of a single poor score though. When facilities receive this type of grade in this category it is typically a bad sign for resident care and it may mean that the place is not as well-staffed. After looking at the quantity of care provided by nurses aids and other staff, we then looked at the nursing home's vaccination statistics. This nursing home vaccinated 91.735535 percent of its patients against pneumonia, which is a few points less than we anticipated but still a reasonably acceptable figure. To our surprise, this nursing home actually fared well at keeping its patients out of the hospital. Indeed, it had only 1.03 hospitalizations per 1,000 long-term resident days. This is its best score in this category.
Overall Rating Over Time
Compared to national and state averages across all facilities.
The Oaks at Whitaker Glen-Mayview Quality Metrics
Minimizes Pressure Ulcers
This datapoint is an indication of the percent of long-term care patients who developed new or worsened pressure ulcers. We've found that pressure ulcers are a reliable barometer of nursing care quality.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This metric tells you the percentage of long-term residents who have experienced a fall leading to serious injury. Falls can happen for a variety of reasons, but excessive numbers of falls may be an indicator of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percent of residents who sustained a urinary tract infection. These infections are linked to poorer hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of residents who were given antipsychotic drugs. These drugs may be used to treat a variety of conditions, including cognitive disorders.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This datapoint is a measure of the percent of long-term residents taking antianxiety drugs.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percent of long-term patients who are demonstrating symptoms of depression. Some argue that this is a measure of quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percentage of residents that were administered the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint measures the percent of long-term patients that required additional assistance with activities of daily living over time. ADL's include activities such as moving around and bathing.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percentage of long-term patients that retained mobility levels.
Percentage of Residents
Higher is Better
Hospitalizations
This metric is a measure of the number of times residents are hospitalized per thousand days of patient care. Minimizing hospitalizations is key to the physical health of nursing home residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of times residents are rehospitalized per thousand days of short-term patient care. There is typically a correlation between avoiding hospitalizations and a nursing home's quality of short-term rehabilitation.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint is a measure of the number of times residents are sent to the emergency room per thousand days of short-term care. Staying out of the emergency room is one way to measure patient care during rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is a measure of the percentage of short-term care patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry argue that this is a reasonable measure of a nursing home's rehabilitation performance.
Percentage of Resident
Higher is Better