The Manor of Novi

While we did not rate this facility well overall, we want to point out its much more favorable nursing score this year. We gave it a B+ in this category, which was much better than its overall rating. We scrutinized the skill-level of nurses at the nursing home, as well as the quantity of time those nurses spent with residents, in calculating our rating in this category. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can often be prevented if more nurses aids and better safety protocols are in place.

This facility received its next highest category score in the area of short-term care. We awarded this facility a B- in this area, which is a respectable score. In calculating these short-term care ratings, we assess the nursing home's skilled nursing services, such as those performed by registered nurses, speech therapists, physical therapists and other types of skilled professionals. Our goal is to devise a barometer for comparing the rehabilitation services of different facilities. Unfortunately, this nursing home was below average in terms of its number of physical therapy and registered nurse hours provided to its residents based on the metrics we assessed. The real question is whether this also impacted quality of care. The last measure we assessed in this category is the number of patients who were able to leave the nursing home and return home. We discovered that just 4.2 percent of this facility's residents were able to return home, which is actually below average.

Turning to the area of long-term care, this facility was awarded a grade of just D in this area. Nursing homes that receive this kind of grade in this category likely don't provide the kind of consistent around the clock care that some other nursing homes provide. One of the statistics we considered in addition to nurse's aid hours is vaccinations. Candidly, we were a bit alarmed this nursing home administered the pneumonia vaccine to just 75.5618 percent of its patients. To our surprise, this place was actually able to limit hospitalizations. With just 0.02 hospitalizations per 1,000 long-term resident days, this nursing home had fewer hospitalizations than the majority of nursing homes. This was its best score in this category.

Unfortunately, this facility did not receive a favorable inspection score. We gave it a grade of just just D in this category. Inspection grades relate to a facility's government inspection reports. Inspection grades weigh a host of factors included in a facility's inspection reports. One key criteria we weigh heavily is the quantity and severity of deficiencies. This particular nursing home was hit with 4 deficiencies by CMS. The only positive thing we can say is that none of the deficiencies were in the categories that suggest that they posed a risk to resident health or safety. Finally, we want to point out that this facility was assessed large government fines recently of over $100,000. This typically means that a facility's poor performance spanned several years.