The Highlands of Dallas: Nursing Home OverviewSkip to content

The Highlands of Dallas

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: C
Oct 18: BNov 18: BDec 18: BJan 19: BFeb 19: BMay 19: CJun 19: CJul 19: CAug 19: CSep 19: CJan 20: B-Mar 20: B-Apr 20: AMay 20: AJun 20: AJul 20: AAug 20: ASep 20: A+Oct 20: BNov 20: BJan 21: AFeb 21: A-Mar 21: A-Apr 21: B-May 21: B-Jun 21: B-Jul 21: CAug 21: CSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: B+Sep 22: B+Oct 22: CNov 22: CJan 23: B-Feb 23: B-Mar 23: B-Apr 23: B+Jun 23: B+Jul 23: B-Aug 23: B-Sep 23: B-Oct 23: CNov 23: C
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The Highlands of Dallas's website

9009 Forest Ln,
Dallas TX 75243

(972) 783-1771

69.48% estimated occupancy 1

The Highlands of Dallas is located in the densely populated metropolitan area of Dallas, Texas with a population of 1,263,321 people. We gave this nursing home an overall grade of C. A score in this range requires some decent marks. This grade is not too far off the city grade for Dallas, which is a B-. One of the best aspects of this nursing home's report card is its remarkable inspection score, which is addressed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Inpatient Rehab

Specialized Services

  • Medication Management
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Pharmacy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

This facility received a solid overall grade as described above, but we really wanted to point out its excellent government inspections in recent years. We gave them an impressive grade of A in this category. We take several aspects of a facility's inspection report into consideration in determining our inspection scores. One of those factors is health deficiencies. It should be noted that the severity of the deficiencies is usually more meaningful than the number of deficiencies, as some can be quite insignificant. While this nursing home had a few minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This tells you the government inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A few minor deficiencies shouldn't lead you to cross a nursing home off your list.

Long-term Care Quality

Grade: B

We also gave this nursing home a positive grade in long-term care. This nursing home received a grade of B in this category, which turns out to be one of our better grades. When nursing homes receive this kind of score in this category it is typically a good sign for patient care and suggests that the nursing home is well-staffed with nurses and aids. One of the factors we considered on top of nurse's aid hours is vaccinations. This nursing home administered the pneumonia vaccination to 95.27273 percent of its patients. This is a reliable method to minimize unnecessary deaths and hospitalizations for the senior population. Lastly, this place was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Short-term Care Quality

Grade: D

Sadly, this facility's next best category was short-term care. Nevertheless, with a grade of D in this area, it still performed somewhat badly. Our short-term care scores are meaningful for individuals requiring rehabilitation. Rehabilitation usually utilizes additional skilled nursing. This includes a broad scope of nursing services, spanning from registered nurses to physical and respiratory therapists, as well as other forms of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Lastly, we assessed the percentage of residents who eventually returned home from this facility. This facility didn't fare well here either. In fact, we found that just 5.1 percent of this facility's patients were able to return home.

Nurse Quality

Grade: F

Turning to the next category, this nursing home really did not fare very well. With a poor grade of F in nursing, this is its weakest category grade. In calculating a nursing home's nursing rating, we consider the quantity of hours nurses are with patients and the skill levels of the nurses. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. In addition to receiving below average marks for nursing hours, this facility was a bit less impressive in some of the quality-based metrics we looked at in calculating our nursing scores. We looked at the percent of patients experiencing pressure ulcers and found that this place was at roughly 150 percent of the national average in this statistic.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Highlands of Dallas Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In The Highlands of Dallas, 9.21% of Patients had Pressure Ulcers

This metric indicates the percentage of long-term patients which suffer from pressure ulcers. We find that pressure ulcers are a reliable measure of a facility's nursing care quality.

Minimizes Serious Falls

Grade: B-plus

In The Highlands of Dallas, 2.55% of Patients had Serious Falls

This metric gauges the percent of long-term patients which suffered falls which caused major injury. This is one of the statistics we use in calculating nursing ratings.

Minimizes Urinary Tract Infections

Grade: A

In The Highlands of Dallas, 0.41% of Patients had UTIs

This metric measures the percentage of long-term care residents who had a UTI. UTI's could be an indication of poor nursing care. Nevertheless, this datapoint can also be skewed for certain nursing homes due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In The Highlands of Dallas, 9.54% of Patients use Anti-Psychotic Medication

This indicates the percent of residents given antipsychotic drugs. Antipsychotic medications are administered to patients for many medical conditions, such as cognitive disorders. Sadly, in limited situations, excessive reliance on these medications may mean that a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In The Highlands of Dallas, 11.36% of Patients use Anti-Anxiety Medication

This indicates the percent of patients who were given antianxiety drugs. These drugs are given to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B

In The Highlands of Dallas, 2.62% of Patients

This tells you the percent of residents who are demonstrating depressive symptoms. Higher rates of depression may be a sign a lower level of care.

Appropriate Vaccine Usage

Grade: B-minus

In The Highlands of Dallas, 94.4% of Patients

This tells you the percentage of residents that have received the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: F

In The Highlands of Dallas, 31.42% of Patients

Measures the percent of long-term care residents that required additional assistance with activities of daily living over time. ADL's include activities such as taking medications and taking a bath. Some believe that this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In The Highlands of Dallas, 19% of Residents

This tells you the percent of patients who retained mobility levels over time. Preserving mobility is often a great sign for residents' well-being.

Hospitalizations

Grade: F

In The Highlands of Dallas, 0.04 Hospitalizations per 1,000 resident days

This datapoint is a measure of the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In The Highlands of Dallas, 19% of Residents Rehospitalized

This metric tracks the number of times residents are rehospitalized per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: D

In The Highlands of Dallas, 17.58% of Patients

This is a measure of the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In The Highlands of Dallas, 71.27% of Resident

This metric measures the percent of short-term care residents that experienced functional improvements, such as with activities of daily living. Some would argue this is a reliable measure of a facility's rehabilitation services.

Scores for Dallas, TX

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A-minus

Looking for more options? Dallas, Texas has 33 other nursing homes

Nearby Hospitals

  • Medical City DallasAcute Care Hospitals 1.35 miles away7777 Forest Lane Dallas Texas 75230Proprietary(972) 566-6222
  • Texas Health Presbyterian Hospital DallasAcute Care Hospitals 1.99 miles away8200 Walnut Hill Lane Dallas Texas 75231Voluntary non-profit - Private(214) 345-6789
  • Texas Institute for Surgery at Presbyterian HospitAcute Care Hospitals 2.38 miles away7115 Greenville Avenue Suite 100 Dallas Texas 75231Proprietary(214) 647-5300
  • North Central Surgical Center LlpAcute Care Hospitals 2.66 miles away9301 North Central Expressway Suite 100 Dallas Texas 75231Voluntary non-profit - Other(214) 265-2810
  • City Hospital at White RockAcute Care Hospitals 5.67 miles away9440 Poppy Dr Dallas Texas 75218Proprietary(214) 324-6100
  • Methodist Hospital for SurgeryAcute Care Hospitals 6.98 miles away17101 Dallas Parkway Addison Texas 75001Proprietary(469) 248-3900
  • Dallas Medical CenterAcute Care Hospitals 7.25 miles away7 Medical Parkway Dallas Texas 75234Proprietary(972) 247-1000
  • Methodist Richardson Medical CenterAcute Care Hospitals 7.59 miles away2831 E President George Bush Highway Richardson Texas 75082Government - Hospital District or Authority(469) 204-1000

Nearby Dialysis

  • Dallas North Dialysis Center0.45 miles away11886 Greenville Ave Suite 100b Dallas Texas 75243Dialysis Stations: 12 (972) 918-0100
  • Usrc Royal Central, LLC1.3 miles away11343 N Central Expy Dallas Texas 75243Dialysis Stations: 13 (469) 862-9991
  • Us Renal Care North Dallas Dialysis1.5 miles away10740 N Central Expressway Suite 150 Dallas Texas 75231CMS Rating: 4 stars Dialysis Stations: 13 (469) 518-6772
  • Walnut Hill Dialysis Center2.23 miles away9840 North Central Expressway Suite 340 Dallas Texas 75231CMS Rating: 3 stars Dialysis Stations: 24 (469) 232-5333
  • Davita Central Dallas Dialysis2.43 miles away9500 North Central Expressway Suite #102 Dallas Texas 75231Dialysis Stations: 16 (214) 739-3004
  • Renal Center of North Dallas, LLC3.15 miles away6190 Lbj Freeway Building 2 Suite 701 Dallas Texas 75240Dialysis Stations: 16 (972) 789-0192
  • Davita Preston Dialysis3.41 miles away13340 Preston Rd Dallas Texas 75240Dialysis Stations: 17 (972) 980-4361
  • Liberty Dialysis - Richardson4.5 miles away1621 North Central Expressway Suite 200 Richardson Texas 75080CMS Rating: 4 stars Dialysis Stations: 17 (972) 907-1480