The Highlands: Nursing Home OverviewSkip to content

The Highlands

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: A-minus
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: A-Feb 19: A-May 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: B+Mar 20: B+Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-Sep 20: B+Oct 20: ANov 20: AJan 21: AFeb 21: AMar 21: AApr 21: AMay 21: AJun 21: AJul 21: A-Aug 21: A-Sep 21: A-Oct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: B+May 22: B+Jun 22: B+Aug 22: A-Sep 22: A-Oct 22: A-Nov 22: A-Jan 23: A-Feb 23: A-Mar 23: A-Apr 23: B+Jun 23: B+Jul 23: A-Aug 23: A-Sep 23: A-Oct 23: A-Nov 23: A-
See Rating Overview
The Highlands's website

335 Nichols Road,
Fitchburg MA 01420

86.96% estimated occupancy 1

The Highlands is in Fitchburg, Massachusetts. The city has a total of 40,337 people. It looks like this nursing home is ranked among the better nursing homes we assessed. A score of this caliber requires very strong scores across the board. As a matter of fact, this proved to be the best facility in Fitchburg. We also gave this facility impressive scores in all of our categories. More information about these categories can be found below.

Get pricing and details on Fitchburg senior living options.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy

Awards

Best Nursing Home in Fitchburg, Massachusetts badge

Best Nursing Home in Fitchburg, Massachusetts Awards 2019

Best Nursing Home in Fitchburg, Massachusetts badge

Best Nursing Home in Fitchburg, Massachusetts Awards 2020

Best Nursing Home in Fitchburg, Massachusetts badge

Best Nursing Home in Fitchburg, Massachusetts Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
July
July 1, 2022July 2, 2022July 3, 2022July 4, 2022July 5, 2022July 6, 2022July 7, 2022July 8, 2022July 9, 2022July 10, 2022July 11, 2022July 12, 2022July 13, 2022July 14, 2022July 15, 2022July 16, 2022July 17, 2022July 18, 2022July 19, 2022July 20, 2022July 21, 2022July 22, 2022July 23, 2022July 24, 2022July 25, 2022July 26, 2022July 27, 2022July 28, 2022July 29, 2022July 30, 2022July 31, 2022
August
August 1, 2022August 2, 2022August 3, 2022August 4, 2022August 5, 2022August 6, 2022August 7, 2022August 8, 2022August 9, 2022August 10, 2022August 11, 2022August 12, 2022August 13, 2022August 14, 2022August 15, 2022August 16, 2022August 17, 2022August 18, 2022August 19, 2022August 20, 2022August 21, 2022August 22, 2022August 23, 2022August 24, 2022August 25, 2022August 26, 2022August 27, 2022August 28, 2022August 29, 2022August 30, 2022August 31, 2022
September
September 1, 2022September 2, 2022September 3, 2022September 4, 2022September 5, 2022September 6, 2022September 7, 2022September 8, 2022September 9, 2022September 10, 2022September 11, 2022September 12, 2022September 13, 2022September 14, 2022September 15, 2022September 16, 2022September 17, 2022September 18, 2022September 19, 2022September 20, 2022September 21, 2022September 22, 2022September 23, 2022September 24, 2022September 25, 2022September 26, 2022September 27, 2022September 28, 2022September 29, 2022September 30, 2022
October
October 1, 2022October 2, 2022October 3, 2022October 4, 2022October 5, 2022October 6, 2022October 7, 2022October 8, 2022October 9, 2022October 10, 2022October 11, 2022October 12, 2022October 13, 2022October 14, 2022October 15, 2022October 16, 2022October 17, 2022October 18, 2022October 19, 2022October 20, 2022October 21, 2022October 22, 2022October 23, 2022October 24, 2022October 25, 2022October 26, 2022October 27, 2022October 28, 2022October 29, 2022October 30, 2022October 31, 2022
November
November 1, 2022November 2, 2022November 3, 2022November 4, 2022November 5, 2022November 6, 2022November 7, 2022November 8, 2022November 9, 2022November 10, 2022November 11, 2022November 12, 2022November 13, 2022November 14, 2022November 15, 2022November 16, 2022November 17, 2022November 18, 2022November 19, 2022November 20, 2022November 21, 2022November 22, 2022November 23, 2022November 24, 2022November 25, 2022November 26, 2022November 27, 2022November 28, 2022November 29, 2022November 30, 2022
December
December 1, 2022December 2, 2022December 3, 2022December 4, 2022December 5, 2022December 6, 2022December 7, 2022December 8, 2022December 9, 2022December 10, 2022December 11, 2022December 12, 2022December 13, 2022December 14, 2022December 15, 2022December 16, 2022December 17, 2022December 18, 2022December 19, 2022December 20, 2022December 21, 2022December 22, 2022December 23, 2022December 24, 2022December 25, 2022December 26, 2022December 27, 2022December 28, 2022December 29, 2022December 30, 2022December 31, 2022
January
January 1, 2023January 2, 2023January 3, 2023January 4, 2023January 5, 2023January 6, 2023January 7, 2023January 8, 2023January 9, 2023January 10, 2023January 11, 2023January 12, 2023January 13, 2023January 14, 2023January 15, 2023January 16, 2023January 17, 2023January 18, 2023January 19, 2023January 20, 2023January 21, 2023January 22, 2023January 23, 2023January 24, 2023January 25, 2023January 26, 2023January 27, 2023January 28, 2023January 29, 2023January 30, 2023January 31, 2023
February
February 1, 2023February 2, 2023February 3, 2023February 4, 2023February 5, 2023February 6, 2023February 7, 2023February 8, 2023February 9, 2023February 10, 2023February 11, 2023February 12, 2023February 13, 2023February 14, 2023February 15, 2023February 16, 2023February 17, 2023February 18, 2023February 19, 2023February 20, 2023February 21, 2023February 22, 2023February 23, 2023February 24, 2023February 25, 2023February 26, 2023February 27, 2023February 28, 2023
March
March 1, 2023March 2, 2023March 3, 2023March 4, 2023March 5, 2023March 6, 2023March 7, 2023March 8, 2023March 9, 2023March 10, 2023March 11, 2023March 12, 2023March 13, 2023March 14, 2023March 15, 2023March 16, 2023March 17, 2023March 18, 2023March 19, 2023March 20, 2023March 21, 2023March 22, 2023March 23, 2023March 24, 2023March 25, 2023March 26, 2023March 27, 2023March 28, 2023March 29, 2023March 30, 2023March 31, 2023
April
April 1, 2023April 2, 2023April 3, 2023April 4, 2023April 5, 2023April 6, 2023April 7, 2023April 8, 2023April 9, 2023April 10, 2023April 11, 2023April 12, 2023April 13, 2023April 14, 2023April 15, 2023April 16, 2023April 17, 2023April 18, 2023April 19, 2023April 20, 2023April 21, 2023April 22, 2023April 23, 2023April 24, 2023April 25, 2023April 26, 2023April 27, 2023April 28, 2023April 29, 2023April 30, 2023
May
May 1, 2023May 2, 2023May 3, 2023May 4, 2023May 5, 2023May 6, 2023May 7, 2023May 8, 2023May 9, 2023May 10, 2023May 11, 2023May 12, 2023May 13, 2023May 14, 2023May 15, 2023May 16, 2023May 17, 2023May 18, 2023May 19, 2023May 20, 2023May 21, 2023May 22, 2023May 23, 2023May 24, 2023May 25, 2023May 26, 2023May 27, 2023May 28, 2023May 29, 2023May 30, 2023May 31, 2023
June
June 1, 2023June 2, 2023June 3, 2023June 4, 2023June 5, 2023June 6, 2023June 7, 2023June 8, 2023June 9, 2023June 10, 2023June 11, 2023June 12, 2023June 13, 2023June 14, 2023June 15, 2023June 16, 2023June 17, 2023June 18, 2023June 19, 2023June 20, 2023June 21, 2023June 22, 2023June 23, 2023June 24, 2023June 25, 2023June 26, 2023June 27, 2023June 28, 2023June 29, 2023June 30, 2023

Facility Inspections

Grade: A

To go along with its strong overall grade, we gave this facility a grade of A for inspections. We weigh several aspects of a nursing home's inspection report in computing these inspection ratings. One key factor is deficiencies. It should be noted that the severity of these deficiencies is arguably more meaningful than the quantity of deficiencies, as some are relatively minor. While this place had a few deficiencies on its inspection report, none of them were major deficiencies based on CMS' scale. Keep in mind that deficiency-free inspection reports are uncommon in this industry.

Short-term Care Quality

Grade: A-minus

Adding to its first-rate profile, this nursing home also performed well in our short-term care area. In fact, we gave it a score of A- for the area. In computing our short-term care ratings, we assess the facility's levels of skilled nursing, which includes registered nurses, physical therapists respiratory therapists and other highly skilled individuals. This area is more often than not a meaningful measure of the nursing home's rehabilitation. Fortunately, it appear that this nursing home has registered nurses on staff. Not every nursing home employs these types of nurses. On the other hand, according to the data they provided, they do not appear to employ physical therapists. The final metric we assessed in this category is the percentage of residents who ultimately returned home from the nursing home. We found that 6.3 percent of this nursing home's residents returned home as opposed to remaining at the nursing home on a permanent basis.

Long-term Care Quality

Grade: B-plus

Additionally, this facility also was given favorable long-term care scores in our assessment. Indeed, we gave them one of our stronger grades in that category, with a score of B+. Nursing homes that receive this type of score in this category typically provide consistent 24/7 care to make sure patients are well cared for. In addition to considering the amount of care provided by nurses and other staff, we analyzed the percentage of residents vaccinated for pneumonia. This facility vaccinated 59.00621 percent of its residents. This is slightly below what we anticipated. Clearly, this facility is doing something right in this area as it was able to keep its residents out of the hospital. It had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: B

The final area we scored is nursing. This facility received an impressive nursing rating in our assessment, with a B. Even though this isn't quite as elite as a few of its other scores, this is still one of our better grades in that area. We analyzed the qualifications of nurses employed by the facility, as well as the quantity of hours the nurses worked with residents, in calculating our rating in this area. This nursing home provides 0.3 hours of nursing care per resident per day. Finally, we also looked at some quality-based measures in this category. This place fared well in some of the quality-based metrics we assessed. For example, in terms of the number of its residents suffering from pressure ulcers, this facility performed better than the national average. This is generally an indicator that a place has reliable quality controls in place. Pressure ulcers can many times be prevented with better nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Highlands Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In The Highlands, 5.95% of Patients had Pressure Ulcers

This is the percentage of patients who suffered from a pressure ulcer. Pressure ulcers are considered to be a barometer of the quality of nursing care at a nursing home. Pressure ulcers, which are also called bed sores, are often caused by patients staying in one position for too long.

Minimizes Serious Falls

Grade: C

In The Highlands, 4.97% of Patients had Serious Falls

This tells you the percent of residents who sustained a major fall. Falls resulting in serious injuries are routinely linked to lower levels of patient supervision. Additional nurse staffing can minimize the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: B

In The Highlands, 1.52% of Patients had UTIs

This datapoint gauges the percentage of long-term patients who have sustained a urinary tract infection. While a higher rate of these infections could reflect poorly on a facility's cleanliness, it is difficult to compare between facilities due to facilities having varying reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In The Highlands, 10.39% of Patients use Anti-Psychotic Medication

This metric indicates the percent of long-term patients taking antipsychotic medications. While antipsychotic drugs serve an important medical purpose, it is important to make sure these drugs are being used appropriately. In limited situations, high levels of antipsychotic drug use may suggest a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In The Highlands, 22.7% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients who were prescribed antianxiety medications. Antianxiety medications are given to residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B

In The Highlands, 3.39% of Patients

This is the percentage of patients who are exhibiting depressive symptoms. Higher levels of depression could be a sign a lower level of care.

Appropriate Vaccine Usage

Grade: F

In The Highlands, 72.25% of Patients

This indicates the percent of residents that received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: B-plus

In The Highlands, 12.94% of Patients

This is the percent of patients who needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A

In The Highlands, 23.98% of Residents

This datapoint measures the percentage of long-term patients that retained mobility levels.

Hospitalizations

Grade: B-minus

In The Highlands, 0.02 Hospitalizations per 1,000 resident days

This datapoint measures the number of times residents are hospitalized per thousand days of patient care. Minimizing hospitalizations is important to maintaining the physical well-being of residents.

Short-term Care: Rehospitalizations

Grade: D

In The Highlands, 23.98% of Residents Rehospitalized

This metric tracks the number of rehospitalizations per 1,000 days of short-term patient care. Staying out of the hospital during rehabilitation is key to restoring the health of patients.

Short-term Care: ER Visits

Grade: D

In The Highlands, 17.3% of Patients

This tells you the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In The Highlands, 72.65% of Resident

Measures the percent of short-term stay residents that saw functional improvements, such as enhanced ability to perform activities of daily living. Many would argue this is a measure of rehabilitation services.

Nearby Hospitals

  • Health Alliance - Clinton HospitalAcute Care Hospitals 4.34 miles away60 Hospital Road Leominster Massachusetts 01453Voluntary non-profit - Other(978) 466-2000
  • Heywood Hospital -Acute Care Hospitals 9.16 miles away242 Green Street Gardner Massachusetts 01440Voluntary non-profit - Private(978) 632-3420
  • Nashoba Valley Medical CenterAcute Care Hospitals 11.67 miles away200 Groton Road Ayer Massachusetts 01432Proprietary(978) 784-9000
  • St Joseph HospitalAcute Care Hospitals 19.69 miles away172 Kinsley St Nashua New Hampshire 03060Voluntary non-profit - Other(603) 882-3000

Nearby Dialysis

  • Davita Pdi Fitchburg2.05 miles away551 Electric Avenue Fitchburg Massachusetts 01420CMS Rating: 3 stars Dialysis Stations: 19 (978) 343-4100
  • Fresenius Medical Care Southern Nh Dialysis Center18.54 miles away586 Nashua St Unit #20 Milford New Hampshire 03055Dialysis Stations: 13 (603) 672-6678
  • Bio-Medical Applications of New Hampshire, Inc.19.95 miles away20 Cotton Road Suite 200 Nashua New Hampshire 03063Dialysis Stations: 21 (603) 577-4547